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Holiday Inn Express Palm Desert / Rancho Mirage

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Traveller (122)
Room & Suite (76)
Dining (15)
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Overview
  • Excellent43%
  • Very good34%
  • Average12%
  • Poor6%
  • Terrible5%
Travellers talk about
“front desk”(66 reviews)
“pancake machine”(5 reviews)
“yogurt”(23 reviews)
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Family Rooms
Fitness centre
2 Star Hotel
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Rooms
8 May9 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (491)
There are newer reviews for Holiday Inn Express Palm Desert / Rancho Mirage
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All reviewsfront deskpancake machineyogurtsink areapalm springsthe breakfast areafree breakfastrancho miragefirst floorflat screen tvhot breakfastthe room was nicenice stayindian wellstennis courtsdaniellobby
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161 - 165 of 456 reviews
Reviewed 24 March 2015

The two things I liked the most about this hotel were: 1) wi-fi was very reliable and the speed was good and 2) each Queen-sized bed had 2 firm and 2 soft pillows (which were also labelled as such!). Complimentary breakfast was your standard hotel...More

1  Thank lars582
Response from Luis V, General Manager at Holiday Inn Express Palm Desert / Rancho MirageResponded 25 March 2015

Dear Frugalfather, Thank you for staying with us and taking the time to leave a review. We are glad you had a good experience. We strive to provide the best possible service and experience and it is always great to hear from our guests on...More

Reviewed 21 March 2015

All was good , Except the mattress . I think they need some new mattresses . Bed was soft and saggy , not to my liking . woke up with sore back . Other than bed everything else great . Great location , love Rancho...More

1  Thank jershu
Response from Luis V, General Manager at Holiday Inn Express Palm Desert / Rancho MirageResponded 24 March 2015

Dear jershu, Thank you for submitting your review. I am very happy to hear that you had a fine stay despite the issues with the mattress, I apologize for the inconvenience and I hope for a second opportunity to welcome you back and provide a...More

Reviewed 19 March 2015

I flew into the area for an overnight trip to look at a show horse. A major tennis tournament was in full swing and finding a place to stay was tight. While all rates in this area are high in the spring, this hotel was...More

Thank Jann01
Response from Luis V, General Manager at Holiday Inn Express Palm Desert / Rancho MirageResponded 24 March 2015

Dear Jann01, We are glad to see that you left some feedback on what you liked as well as what fell below your expectations. We are deeply sorry for any inconveniences you have experienced. We take all comments into consideration and welcome any opportunity to...More

Reviewed 17 March 2015

We only stayed one night at HI Rancho Mirage but were very happy and comfortable with our stay. All the staff we encountered were friendly and professional. The room, while modestly decorated, was clean and comfortable. We booked a room with two queens and a...More

Thank J W
Response from Luis V, General Manager at Holiday Inn Express Palm Desert / Rancho MirageResponded 18 March 2015

Dear J W, We really appreciate your review of the Holiday Inn Express Palm Desert; Comments like yours on the Cleanliness and service experienced at our hotel highlights our goal in ensuring valued guests have an exceptional stay. We hope you’ll have an opportunity to...More

Reviewed 8 March 2015

the front desk guy, daniel, was fantastic and helped my rommate and me switch rooms to on with a balcony. he hooked us up with plateware when we wanted to eat in our romm too. very pleasant and helpful!More

1  Thank Matthew D
Response from Luis V, General Manager at Holiday Inn Express Palm Desert / Rancho MirageResponded 11 March 2015

Dear Matthew D, Thank you for the “Excellent Service” review! We always appreciate feedback for our associates and we thank you for recognizing Daniel. He is one of the best!!!, We are here to make sure you have everything you need and you feel at...More

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About
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Pool
Free Parking
Breakfast included
Hotel Amenities
Free Parking
Breakfast included
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Multilingual Staff
Self-Serve Laundry
Breakfast Available
Dry Cleaning
Room amenities
Microwave
Things to do
Fitness Centre with Gym / Workout Room
Pool
Hot Tub
Heated pool
Outdoor pool
Details
Price range
USD 91 - USD 338 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Business Hotel in Palm Desert
#8 Family Hotel in Palm Desert
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
USD 91 - USD 338 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Business Hotel in Palm Desert
#8 Family Hotel in Palm Desert
Room types
Non-Smoking Rooms, Family Rooms
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Traveller (122)
Room & Suite (76)
Dining (15)
Pool & Beach (14)
Family and Play Areas (5)
Business Centre & Event Rooms (5)
Questions & Answers
Ask a question
vlp7
19 July 2017|
AnswerShow all 6 answers
Response from Craig G | Property representative |
Thank you so much for your inquiry. We are pet friendly, there is a $25 pet fee per night. All of the rooms on the second and third floors have balconies.
1
Vote
Ivonne G
25 May 2017|
AnswerShow all 6 answers
Response from nanag70 | Reviewed this property |
I believe there was but can't say for certain. Sorry!
0
Votes
Wanda G
29 March 2017|
AnswerShow all 2 answers
Response from Mike N | Reviewed this property |
I don't believe they have walk out rooms to the pool. I do know they have ground floor rooms, with windows onto the pool. I believe all the rooms open into an interior hallway.
1
Vote
Room Tips
"Rooms at street side have nicer view"
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"Facing the pool has great balconies"
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"3rd floor is probably best."
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"If you don't mind using stairs, get one close to the stairs by front entrance. Elevator is slow."
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