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Holiday Inn Express Palm Desert / Rancho Mirage

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Holiday Inn Express Palm Desert \/ Rancho Mirage
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448 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Express Palm Desert / Rancho Mirage
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Showing 417: English reviews
Goleta
Reviewed 3 December 2014

Very pleasant stay. Well maintained. Lots of restaurants and shopping within walking distance. Clean pool and spa. Usual HIE breakfast in the morning. Yummy cookies in the afternoon. Staff was very friendly. We would stay there again.

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Helpful?
Thank Yellowsubmawing
Luis V, General Manager at Holiday Inn Express Palm Desert / Rancho Mirage, responded to this review

Dear Yellowsubmawing, Thank you for staying with us and taking the time to leave a review. We are glad you had a good experience. We strive to provide the best possible service and experience and it is always great to hear from our guests on how we are doing.~Luis

San Diego, California
Reviewed 2 December 2014

The place was easy to get to, nice location for the small money spent. Stayed for one night to do a music event near by. The hotel is vey well kept very minor concerns in the room the black out shade in 111 has holes. The people or the staff were up early Sunday morning either cleaning at 7:00 AM....

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Helpful?
Thank edinsd
Luis V, General Manager at Holiday Inn Express Palm Desert / Rancho Mirage, responded to this review

Dear edinsd, Thank you very much for taking the time to provide us feedback from your stay. We sincerely appreciate hearing from our guests, and use this information to make improvements for future guests. We hope that you will come again on your next visit to Palm Desert. ~Luis

Bakersfield, CA
Reviewed 1 December 2014

Stayed here recently for 3 nights before Thanksgiving. Hotel was very nice with a good breakfast in the morning. Besides the room being very nice, what stood out to me was the outstanding customer service, especially from Luis, the general manager. There was a genuine appreciation for any suggestions you could provide to make your stay better. I liked the...

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Helpful?
Thank warpaint
Luis V, General Manager at Holiday Inn Express Palm Desert / Rancho Mirage, responded to this review

Dear warpaint, We thank you for your kind words, comments like these make us feel proud and be happy to be part of the Holiday Inn Express Palm Desert. We strive to give great and impressive service to all of our guests and the best way to achieve that is interacting with our guests because you are the “eyes and...

Surrey, British Columbia, Canada
Reviewed 21 November 2014

Usually stay at the Westin but had a short trip and wanted to stay closer to where i was golfing. service was as good as the westin the price was far better and Daniel at the front was amazing! will be back for sure. upon arrival had a less than 2 min wait to get checked in and Daniel was...

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Helpful?
Thank Jeff S
Luis V, General Manager at Holiday Inn Express Palm Desert / Rancho Mirage, responded to this review

Dear Jeff S, Thanks for the GREAT review! We are throwing a party for Daniel Friday night, because of your review! Thanks for taking the time to let us know how "we" are doing. I promise, we are going to make him very happy. Please come back again soon! ~Luis

Philadelphia, Pennsylvania
Reviewed 9 November 2014

Want a less expensive alternative, but still close to all the action of Rancho mirage? Holiday inn is the place for you. Just minutes from the country clubs, casinos, and shopping areas, this is the nicest holiday inn you will ever stay at. The breakfast is delicious and pancake maker is the single coolest thing you'll ever see. In the...

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Helpful?
Thank A_Mills2014
Luis V, General Manager at Holiday Inn Express Palm Desert / Rancho Mirage, responded to this review

Dear A_Mills2014, You are absolutely right! We are here to make sure you have everything you need and you feel at home. All of our welcoming and friendly staff is here to make your stay great.Thank you ~Luis

Reviewed 2 November 2014

My stay at Holiday Inn Express was lovely because of one word - SERVICE. The friendly staff made certain ALL my needs were met. Daniel went above and beyond to ensure I was satisfied and comfortable. Both Daniel and the other hotel staff were friendly, helpful and very personable. Yes it's important to have a clean room and a comfortable...

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Helpful?
Thank Mary K
Luis V, General Manager at Holiday Inn Express Palm Desert / Rancho Mirage, responded to this review

Dear Mary K, Thank you for the great review! We always appreciate feedback for our associates and we thank you for recognizing Daniel, We are here to make sure you have everything you need and you feel at home. All of our welcoming and friendly staff is here to make your stay great.~Luis

Reviewed 1 November 2014

i was visiting Holiday inn Express Palm Desert for our up coming concert REBA, i was greeted with a warm family felt by the front desk reps Daniel and he show wonderful customer skills that Daniel really went way and above the call of duty to let me know i was at my second home and family :):):) Thanks Daniel...

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Helpful?
Thank ROY L
Luis V, General Manager at Holiday Inn Express Palm Desert / Rancho Mirage, responded to this review

Dear Roy L, We strive to give great and impressive service to all of our guests and it makes us happy to read we exceeded your expectations and we thank you for recognizing Daniel. We look forward to welcoming you back to our hotel, Thank you again for the five points review!~Luis

Vancouver, Canada
Reviewed 30 October 2014 via mobile

I stayed here while attending a conference and it was great. I've stayed at other Holiday Inn's before and always find them to be a good value. The front desk staff here were really excellent, and the hotel is also close to lots of restaurants. Highly recommended!

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Helpful?
Thank Ryan G
Luis V, General Manager at Holiday Inn Express Palm Desert / Rancho Mirage, responded to this review

Dear Ryan G, Thank you so much for your wonderful 5 star review! I am so glad to hear that the Holiday Inn Express Palm Desert had everything you needed. I hope to see you on your next trip to the desert.! ~Luis

Pacific Grove, California
Reviewed 25 October 2014

The hotel was easy to find.The room was not gigantic but big enough. Flat screen TV, fridge and microwave were included. I appreciated inside corridors. The staff were very nice but the best part was the incredible breakfast. My only complaint was the little fridge was gurgling during the night. I finally unplugged it. Otherwise, the room and the hotel...

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1Thank 1219Robin
Luis V, General Manager at Holiday Inn Express Palm Desert / Rancho Mirage, responded to this review

Dear 1319Robin, Thank you for taking the time to review our hotel on Trip Advisor. We are delighted that your stay with the Holiday Inn Express Palm Desert was reasonable and nice. Everything we do is aimed at providing you with an excellent hotel experience and your feedback is extremely valuable. We apologize for the refrigerator’s gurgling sound.We truly appreciate...

Tucson, Arizona
Reviewed 21 October 2014

We picked this hotel thru hotwire. We were driving half way to California from AZ and this was a good 1/2 way point for night over. The room was very clean. Beds and linens were comfortable Bathroom counter was small, but for only one night, sufficed for our needs. Service was quick and efficient. Breatkfast had everything one would want...

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Helpful?
1Thank Bobkatevan
Luis V, General Manager at Holiday Inn Express Palm Desert / Rancho Mirage, responded to this review

Dear Bobkatevan, Thank you for your generous and thorough review. As a Trip Advisor Top Contributor and obvious frequent traveler we appreciate your “stamp of approval”….We could not have said it better! Again, thank you for your nice review and we really look forward to serving you again.~Luis

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Self-Serve Laundry
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
The Holiday Inn Express Palm Desert Rancho Mirage/Golf Hotel, directly in the city of Palm Desert, is in the heart of the 'World Capital of Golf'. This award winning quality Palm Desert hotel, known for its 'friendly and helpful staff,' awaits your next visit to Palm Desert, California. Stay where the leaders stay. Players from the PGA, LPGA and Senior PGA have made this hotel their home away from home. The Holiday Inn Express hotel is centrally located to over 120 'world class golf courses' and Coachella Valley's corporate community. Minutes from El Paseo, Palm Desert's renowned Shopping District, the Living Desert, Desert Willow & Indian Wells Golf Resorts, famous Palm Desert restaurants, the Bob Hope McCallum Performing Arts Center, Indian Wells Tennis Gardens, La Quinta Art Festival and world famous Palm Springs. When you are ready to unwind, take advantage of our large heated pool and spa, play an invigorating game of tennis or shuffleboard or workout in the executive gym. All rooms have semi-private patios or balconies. Start your day off right with our complimentary Express Start breakfast. In addition to breakfast, watch the events of the day on the 47' plasma screen TV and notice the new decor that includes fine leather furniture and granite throughout.The Hotel is undergoing lobby renovation from November 1st to January 31st,2017 ... more   less 

Additional Information about Holiday Inn Express Palm Desert / Rancho Mirage

Address: 74675 Highway 111, Palm Desert, CA 92260-3803
Region: United States > California > California Desert > Palm Desert
Price Range: $113 - $317 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Palm Desert / Rancho Mirage 2.5*
Number of rooms: 129
Reservation Options:
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Also Known As:
Holiday Inn Express Palm Desert / Rancho Mirage Hotel Palm Desert
Holiday Inn Palm Desert
Palm Desert Holiday Inn
Holiday Inn Express Palm Desert / Rancho Mirage California Desert
Hotel Style:
#3 Business Hotel in Palm Desert
#9 Family Hotel in Palm Desert
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Palm Desert / Rancho Mirage staff and other travellers.
4 questions
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Questions? Get answers from Holiday Inn Express Palm Desert / Rancho Mirage staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Mid-hallway away from the ice machine and elevator. Any floor or wing.”
Jema_T_12, 30 Mar 2017 | Read review
“Pool view- get one further down the corridor. Ours overlooked a pump area and it was loud. Too loud to sit on the balcony.”
F4899XPmaryr, 23 Mar 2017 | Read review
“Try to book a room facing the pool as we faced the highway and it could get a little noisey”
101karinf, 10 Mar 2017 | Read review
“Choose a room away from lobby and elevator”
food_nut, 19 Jan 2017 | Read review
“Any hotel - stay on the top floor to avoid people jumping on your head at night!”
TYLERJOE, 17 Jan 2017 | Read review
5 of 5