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Holiday Inn Express Palm Desert / Rancho Mirage

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Holiday Inn Express Palm Desert \/ Rancho Mirage
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429 Reviews from our TripAdvisor Community

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Showing 401: English reviews
Cleveland, Ohio, United States
Reviewed 16 December 2014

Now I know we weren't staying at the Ritz. You would have never known that by treatment we received from all of the staff. I booked 2 rooms one for me and one for my brother and sister-in-law From the first encounter with the front desk, the staff in general went out of their way to make sure you were...

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Helpful?
1Thank Ric S
Luis V, General Manager at Holiday Inn Express Palm Desert / Rancho Mirage, responded to this review

Dear Ric S, Thank you for your five points review. We work really hard at allowing only those “Called to service” to practice their skills at the Holiday Inn Express Palm Desert. Each of them have advanced degrees in “WOW!” Thank you for recognizing their efforts! See you soon.!~Luis

Buenos Aires, Argentina
Reviewed 13 December 2014

I chose this hotel for the obvious reasons: I expected a comfortable room, with a good working space and a good breakfast, which are the trademarks of a HI Express. Well, I did get the usual good breakfast. However, that was it. The property needs URGENT updating (though the 70s motif wallpaper is cute). First of all the AC/heating system...

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Helpful?
Thank gmokatz
Luis V, General Manager at Holiday Inn Express Palm Desert / Rancho Mirage, responded to this review

Dear gmokatz, I am sorry to hear your expectations were not met and we fell short in providing you with an exceptional stay. Thank you for your feedback.~Luis

Camarillo, California
Reviewed 9 December 2014

Just right for our one-night -4 of us in the King Suite. Hotel felt bigger than it is with the airy feeling & lots of shaded patio areas. Hotel was VERY clean and the staff were so freindly and professional. Let us check in 2 hours early and check out one-hour late. Pool fun the the kids. Great location, walking...

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Helpful?
1Thank newdiet
Luis V, General Manager at Holiday Inn Express Palm Desert / Rancho Mirage, responded to this review

Dear newdiet, Our staff thanks you for the perfect five points review, We do our best to make travelers feel at home while staying with us and we appreciate it when a guest takes the time to thank us for our efforts. Again, thank you for your great review and we really look forward to serving you again.~Luis

Kamloops, British Columbia, Canada
Reviewed 3 December 2014

Enjoyed our stay at the Holiday Inn Express in Palm Springs. The morning breakfast was great with a nice variety of foods. Stay was very friendly. The location was great. The only negative thing I can comment on was the old carpets. They were clean but a bit out dated. Room was nice & big.

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Helpful?
Thank VVenables
Luis V, General Manager at Holiday Inn Express Palm Desert / Rancho Mirage, responded to this review

Dear VVenables, Thank you for choosing to stay with us while visiting the Palm Springs/Palm Desert area, and for your five points review. We are delighted that you enjoyed the hotel cleanliness and the complimentary breakfast. You will be happy to know that the carpet in some areas of the hotel will be replaced along with some other capital expenses...

Goleta
Reviewed 3 December 2014

Very pleasant stay. Well maintained. Lots of restaurants and shopping within walking distance. Clean pool and spa. Usual HIE breakfast in the morning. Yummy cookies in the afternoon. Staff was very friendly. We would stay there again.

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Helpful?
Thank Yellowsubmawing
Luis V, General Manager at Holiday Inn Express Palm Desert / Rancho Mirage, responded to this review

Dear Yellowsubmawing, Thank you for staying with us and taking the time to leave a review. We are glad you had a good experience. We strive to provide the best possible service and experience and it is always great to hear from our guests on how we are doing.~Luis

San Diego, California
Reviewed 2 December 2014

The place was easy to get to, nice location for the small money spent. Stayed for one night to do a music event near by. The hotel is vey well kept very minor concerns in the room the black out shade in 111 has holes. The people or the staff were up early Sunday morning either cleaning at 7:00 AM....

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Helpful?
Thank edinsd
Luis V, General Manager at Holiday Inn Express Palm Desert / Rancho Mirage, responded to this review

Dear edinsd, Thank you very much for taking the time to provide us feedback from your stay. We sincerely appreciate hearing from our guests, and use this information to make improvements for future guests. We hope that you will come again on your next visit to Palm Desert. ~Luis

Bakersfield, CA
Reviewed 1 December 2014

Stayed here recently for 3 nights before Thanksgiving. Hotel was very nice with a good breakfast in the morning. Besides the room being very nice, what stood out to me was the outstanding customer service, especially from Luis, the general manager. There was a genuine appreciation for any suggestions you could provide to make your stay better. I liked the...

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Thank warpaint
Luis V, General Manager at Holiday Inn Express Palm Desert / Rancho Mirage, responded to this review

Dear warpaint, We thank you for your kind words, comments like these make us feel proud and be happy to be part of the Holiday Inn Express Palm Desert. We strive to give great and impressive service to all of our guests and the best way to achieve that is interacting with our guests because you are the “eyes and...

Surrey, British Columbia, Canada
Reviewed 21 November 2014

Usually stay at the Westin but had a short trip and wanted to stay closer to where i was golfing. service was as good as the westin the price was far better and Daniel at the front was amazing! will be back for sure. upon arrival had a less than 2 min wait to get checked in and Daniel was...

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Helpful?
Thank Jeff S
Luis V, General Manager at Holiday Inn Express Palm Desert / Rancho Mirage, responded to this review

Dear Jeff S, Thanks for the GREAT review! We are throwing a party for Daniel Friday night, because of your review! Thanks for taking the time to let us know how "we" are doing. I promise, we are going to make him very happy. Please come back again soon! ~Luis

Philadelphia, Pennsylvania
Reviewed 9 November 2014

Want a less expensive alternative, but still close to all the action of Rancho mirage? Holiday inn is the place for you. Just minutes from the country clubs, casinos, and shopping areas, this is the nicest holiday inn you will ever stay at. The breakfast is delicious and pancake maker is the single coolest thing you'll ever see. In the...

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Helpful?
Thank A_Mills2014
Luis V, General Manager at Holiday Inn Express Palm Desert / Rancho Mirage, responded to this review

Dear A_Mills2014, You are absolutely right! We are here to make sure you have everything you need and you feel at home. All of our welcoming and friendly staff is here to make your stay great.Thank you ~Luis

Reviewed 2 November 2014

My stay at Holiday Inn Express was lovely because of one word - SERVICE. The friendly staff made certain ALL my needs were met. Daniel went above and beyond to ensure I was satisfied and comfortable. Both Daniel and the other hotel staff were friendly, helpful and very personable. Yes it's important to have a clean room and a comfortable...

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Helpful?
Thank Mary K
Luis V, General Manager at Holiday Inn Express Palm Desert / Rancho Mirage, responded to this review

Dear Mary K, Thank you for the great review! We always appreciate feedback for our associates and we thank you for recognizing Daniel, We are here to make sure you have everything you need and you feel at home. All of our welcoming and friendly staff is here to make your stay great.~Luis

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Self-Serve Laundry
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
The Holiday Inn Express Palm Desert Rancho Mirage/Golf Hotel, directly in the city of Palm Desert, is in the heart of the 'World Capital of Golf'. This award winning quality Palm Desert hotel, known for its 'friendly and helpful staff,' awaits your next visit to Palm Desert, California. Stay where the leaders stay. Players from the PGA, LPGA and Senior PGA have made this hotel their home away from home. The Holiday Inn Express hotel is centrally located to over 120 'world class golf courses' and Coachella Valley's corporate community. Minutes from El Paseo, Palm Desert's renowned Shopping District, the Living Desert, Desert Willow & Indian Wells Golf Resorts, famous Palm Desert restaurants, the Bob Hope McCallum Performing Arts Center, Indian Wells Tennis Gardens, La Quinta Art Festival and world famous Palm Springs. When you are ready to unwind, take advantage of our large heated pool and spa, play an invigorating game of tennis or shuffleboard or workout in the executive gym. All rooms have semi-private patios or balconies. Start your day off right with our complimentary Express Start breakfast. In addition to breakfast, watch the events of the day on the 47' plasma screen TV and notice the new decor that includes fine leather furniture and granite throughout.The Hotel is undergoing lobby renovation from November 1st to January 31st,2017 ... more   less 

Additional Information about Holiday Inn Express Palm Desert / Rancho Mirage

Address: 74675 Highway 111, Palm Desert, CA 92260
Region: United States > California > California Desert > Palm Desert
Price Range: $122 - $278 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Palm Desert / Rancho Mirage 2.5*
Number of rooms: 129
Reservation Options:
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Also Known As:
Holiday Inn Express Palm Desert / Rancho Mirage Hotel Palm Desert
Holiday Inn Palm Desert
Palm Desert Holiday Inn
Holiday Inn Express Palm Desert / Rancho Mirage California Desert
Hotel Style:
#3 Business Hotel in Palm Desert
#9 Family Hotel in Palm Desert
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Palm Desert / Rancho Mirage staff and other travellers.
2 questions
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Los Angeles, California
5 months ago

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Questions? Get answers from Holiday Inn Express Palm Desert / Rancho Mirage staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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“Any hotel - stay on the top floor to avoid people jumping on your head at night!”
 of 5 bubbles TYLERJOE, 17 Jan 2017 | Read review
“2nd floor or above, all rooms have balcony's!”
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“ask for one that's been renovated”
 of 5 bubbles nanag70, 3 Jan 2017 | Read review
“About 12 minutes from 10 Fwy if time matters to you.”
 of 5 bubbles cforfar, 3 Jan 2017 | Read review
“interior courtyard best”
 of 5 bubbles BrokerPaul, 28 Nov 2016 | Read review
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