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Holiday Inn Express Palm Desert / Rancho Mirage

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Holiday Inn Express Palm Desert \/ Rancho Mirage
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419 Reviews from our TripAdvisor Community

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Showing 391: English reviews
Irvine Ca
Level Contributor
87 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 5 days ago NEW

I have been a customer of this property since the 1980's. It has always been very convenient, clean and is comfortable. Currently, the lobby is undergoing remodeling, so the dust and construction gear was annoying. The rooms were completed and very modern and comfortable!

Helpful?
Thank BrokerPaul
Luis V, General Manager at Holiday Inn Express Palm Desert / Rancho Mirage, responded to this review

Dear BrokerPaul, Thank you so much for taking the time to write a review about your experience with us, we value your loyalty to our hotel.Our goal is to ensure that all our clients leave satisfied and seems like we have achieved our main goal during the last 20 plus years. We sincerely hope that at the end of the... More 

Gilbert, Arizona
1 review
Reviewed 1 week ago via mobile

We were not told that there was a renovation in progress. The hotel was torn up. We walked into a dark lobby that had no coverings on the floor. There was a "desk" yo check in at however I could not find another there. I wasn't even sure if the hotel was open. There was plastic covering openings and doorways.... More 

Helpful?
Thank jenn85234
Luis V, General Manager at Holiday Inn Express Palm Desert / Rancho Mirage, responded to this review

Dear jenn85234, Thank you so much for taking the time to write your first review in Trip Advisor about your experience with us. I apologize if we were not able to reach you before your arrival to give you the last update on our renovation, We have done our best to minimize any disruption of service during our lobby renovation... More 

Sioux City, Iowa
Level Contributor
154 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 1 week ago

Yes, they were doing an upgrade to the lobby when I visited but it minimally impacted my stay. My room was very comfortable and reasonably priced. The breakfast was very good as is the location. The pool looked wonderful and very clean but I did not utilize it. Close to just about everything in the area and easy to get... More 

Helpful?
Thank loesshawk2015
Luis V, General Manager at Holiday Inn Express Palm Desert / Rancho Mirage, responded to this review

Dear loesshawk2015, Thank you for taking the time to write a review of our property, we really appreciate your comments regarding our customer service and we are thrilled to hear you had an excellent stay despite the current lobby renovation. Our construction team is working hard to have it completed by mid December. We sincerely hope that at the end... More 

Essex England
Level Contributor
246 reviews
112 hotel reviews
common_n_hotel_reviews_1bd8 476 helpful votes
Reviewed 2 weeks ago

As you enter this property you approach some beautifully tended gardens at the front. Outside there are tables and chairs. The entrance to this property is appealing. There is construction going on in the lobby at the moment. It stops at 5pm. Based on our room decor it will be worthwhile. Check in was very pleasant and informative. The manager... More 

Helpful?
Thank Tappy Feet
Luis V, General Manager at Holiday Inn Express Palm Desert / Rancho Mirage, responded to this review

Dear Tappy Feet, Thank you for taking the time to write your review of our property, we really appreciate your comments regarding our customer service and ongoing upgrades to the property. Our staff members take their roles in our industry very seriously and try, every day, to provide that quality customer service that our guests expect. Our commitment to investing... More 

Bonita, California
Level Contributor
98 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
Reviewed 2 weeks ago via mobile

Had I known they were remodeling in the lobby area, I wouldn't have stayed here. My friend had a hard time with the dust. Typical Holiday Inn Express with ok breakfast. Channel line up page in the room is wrong and there is no guide.

Helpful?
Thank yeguerrero
Luis V, General Manager at Holiday Inn Express Palm Desert / Rancho Mirage, responded to this review

Dear yeguerrero, Thank you for taking the time to post this review, I am sorry to hear that your friend was inconvenienced by the ongoing lobby renovation.Hotels renovations are challenging as you can well imagine and there is no perfect time to do it. We to do our best to limit the affect on our guest. However, we truly believe... More 

Atlanta, United States
Level Contributor
18 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 3 weeks ago via mobile

We got a room for a family of three that included breakfast for $80. The lobby was being renovated but they had it all straightened up by breakfast. Very friendly staff, clean comfortable rooms and good hot, strong showers. In what seems like a nice safe part of town. Less than 45 minutes from the south entrance to Joshua Tree... More 

Helpful?
Thank Dan L
Luis V, General Manager at Holiday Inn Express Palm Desert / Rancho Mirage, responded to this review

Dear Dan L, Thank you for sharing your experience on TripAdvisor! The Holiday Inn Express Palm Desert strives to provide stellar service to each and every one of our guests and we are pleased to read that we were able to make a memorable impact during your stay despite the current lobby renovation. Again, thank you for the great review~Luis More 

Fort Worth, Texas
Level Contributor
58 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 4 weeks ago via mobile

Nice hotel great breakfast it comes with the stay that's always nice when you don't have to go hunt something to eat in the mornings. Been all over the country and always seem to stay in holiday inn express when available it's no smoking with is the best reason other than they have always been great places to stay have... More 

Helpful?
Thank Sam612014
Luis V, General Manager at Holiday Inn Express Palm Desert / Rancho Mirage, responded to this review

Dear Sam612014, Thank you for the five points review!! We work hard every day to be a great place to stay and are so glad you had a good time every time you stayed at a Holiday Inn. I'm happy to hear that you enjoyed our breakfast variety, Hope to see you soon when back in Palm Desert.~Luis More 

Stratford, Canada
Level Contributor
75 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed 4 weeks ago

We spent one night at this hotel. We normally don't mind staying at Holiday Inn Expresses - we know what to expect for the price - no frills but a clean room, quiet stay and a typical Holiday Inn complimentary breakfast. This hotel, however, falls short of other Holiday Inn Expresses we've stayed at. There is noisy construction going on... More 

Helpful?
Thank Kiddyhawk1
Luis V, General Manager at Holiday Inn Express Palm Desert / Rancho Mirage, responded to this review

Dear Kiddyhawk1, Thank you so much for your recent comments. We take all feedback from our guests seriously. It helps us gauge what we are doing right and what we need to improve on. We appreciate you bringing your concern to our attention and apologize for any discomfort you may have experienced. We don't want any guest inconvenienced and rest... More 

San Venanzo
Level Contributor
21 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 27 October 2016

Friiendly staff, nice room with all you need, good wifi, nice terrace, big bed, clean bathroom, lavish breakfast. NIce night people too. Proximity Palm Desert, but ideal for festivals (Coachella, Desert Trip).

Helpful?
Thank Viooltjeswegman
Luis V, General Manager at Holiday Inn Express Palm Desert / Rancho Mirage, responded to this review

Dear Viooltjeswegman, Thank you! We are delighted to read such a good review. All our staff are dedicated to offer the ultimate all inclusive experience and it is rewarding to know that we are achieving our main goal – Your satisfaction!~Luis More 

Whittier, CA
Level Contributor
39 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed 24 October 2016

I stayed here for two nights as a solo traveler and I was very pleasantly surprised. I was in Palm Springs to attend an aviation expo at the airport. Everyone has their own criteria for rating a given motel, and this one definitely exceeded my expectations. One is room lighting. And for me, size does matter--the room was indeed large,... More 

Helpful?
Thank DanK5
Luis V, General Manager at Holiday Inn Express Palm Desert / Rancho Mirage, responded to this review

Dear Dank5, Thank you for your generous and thorough review. As a Trip Advisor Top Contributor and obvious frequent traveler we appreciate your “stamp of approval”….We could not have said it better! Again, thank you for your nice review and we really look forward to serving you again.~Luis More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Free Breakfast
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Business Centre with Internet Access
  • Self-Serve Laundry
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
The Holiday Inn Express Palm Desert Rancho Mirage/Golf Hotel, directly in the city of Palm Desert, is in the heart of the 'World Capital of Golf'. This award winning quality Palm Desert hotel, known for its 'friendly and helpful staff,' awaits your next visit to Palm Desert, California. Stay where the leaders stay. Players from the PGA, LPGA and Senior PGA have made this hotel their home away from home. The Holiday Inn Express hotel is centrally located to over 120 'world class golf courses' and Coachella Valley's corporate community. Minutes from El Paseo, Palm Desert's renowned Shopping District, the Living Desert, Desert Willow & Indian Wells Golf Resorts, famous Palm Desert restaurants, the Bob Hope McCallum Performing Arts Center, Indian Wells Tennis Gardens, La Quinta Art Festival and world famous Palm Springs. When you are ready to unwind, take advantage of our large heated pool and spa, play an invigorating game of tennis or shuffleboard or workout in the executive gym. All rooms have semi-private patios or balconies. Start your day off right with our complimentary Express Start breakfast. In addition to breakfast, watch the events of the day on the 47' plasma screen TV and notice the new decor that includes fine leather furniture and granite throughout.The Hotel is undergoing lobby renovation from November 1st to December 31st,2016 ... more   less 

Additional Information about Holiday Inn Express Palm Desert / Rancho Mirage

Address: 74675 Highway 111, Palm Desert, CA 92260
Region: United States > California > California Desert > Palm Desert
Price Range: $115 - $272 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Palm Desert / Rancho Mirage 2.5*
Number of rooms: 129
Reservation Options:
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Also Known As:
Holiday Inn Express Palm Desert / Rancho Mirage Hotel Palm Desert
Holiday Inn Palm Desert
Palm Desert Holiday Inn
Holiday Inn Express Palm Desert / Rancho Mirage California Desert
Hotel Style:
#3 Business Hotel in Palm Desert
#9 Family Hotel in Palm Desert
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Palm Desert / Rancho Mirage staff and other travellers.
2 questions
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Los Angeles, California
4 months ago

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Questions? Get answers from Holiday Inn Express Palm Desert / Rancho Mirage staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“interior courtyard best”
 of 5 bubbles BrokerPaul, 28 Nov 2016 | Read review
“I can't recommend a room as I don't recommend this hotel”
 of 5 bubbles Kiddyhawk1, 30 Oct 2016 | Read review
“If the construction's still going on, be sure to request a room far away from it!”
 of 5 bubbles DanK5, 23 Oct 2016 | Read review
“Ask for best rate (AAA, AARP, etc.)”
 of 5 bubbles 686zviz, 30 Sep 2016 | Read review
“balcony view of pool is a winner”
 of 5 bubbles Jlo270, 20 Sep 2016 | Read review
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