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JW Marriott Desert Springs Resort & Spa

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JW Marriott Desert Springs Resort & Spa
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2,048 Reviews from our TripAdvisor Community

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There are newer reviews for JW Marriott Desert Springs Resort & Spa
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Showing 1,993: English reviews
Elkridge, Maryland
Reviewed 3 weeks ago

The JW Marriott Desert Springs was the host hotel for a national conference I attended, and the experience overall was top-notch. Although the property is a 10-15 minute drive from downtown Palm Springs, the hotel property itself is so vast, well-amenitied, and comfortable, you don't necessarily feel inclined to leave--for anything. Staff were friendly and welcoming, the rooms were spacious...

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Helpful?
Thank Christopher M
esther f, Guest Relations Manager at JW Marriott Desert Springs Resort & Spa, responded to this review

Christopher M, thank you for this glowing review. Very much appreciate! We are thrilled to learn that we exceeded your expectations while attending your conference. We hope we will the opportunity to welcome you again whether for business or pleasure. Again thank you for sharing your experience.

Bocas del Toro Province, Panama
Reviewed 3 weeks ago via mobile

We are in town for a business conference and it is hosted at the JW Marriott. The grounds are impeccable. The hotel staff is great. I spend a little time at the pool and service was lacking poolside. I ordered a drink at the spa pool and never received it nor did she ever come back by or remember by...

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Helpful?
Thank Dianamwill
esther f, Guest Relations Manager at JW Marriott Desert Springs Resort & Spa, responded to this review

Dianamwill, Thank you for taking staying with us while attending your conference. I was pleased to learn that you had time to enjoy some of the resort amenities. Thank you for such a prefect review and we hope to welcome you again whether for business or pleasure.

San Diego
Reviewed 3 weeks ago

Overlooking golf course and mountains. Acreage and number of buildings a bit large, but very impressive. Staff wonderful. Room very nice and comfortable. Convenient location. Facilities excellent, well maintained.

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Helpful?
Thank cairne2
esther f, Guest Relations Manager at JW Marriott Desert Springs Resort & Spa, responded to this review

Dear cairne2, Thank you for your great review. We are pleased to learn that we exceed your expectations. Thank you for staying with us and taking a moment to share your experience. We look forward to your next visit!

Tucson, Arizona
Reviewed 3 weeks ago

WOW. I've stayed at a lot of hotels... this blew them ALL out of the water! Gorgeous grounds and amenities, beautifully appointed rooms, lovely balconies, a relaxing lounge, and the best part was the view of the lake! It felt like a real treat to stay there.

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Helpful?
Thank jjmzugerman
esther f, Guest Relations Manager at JW Marriott Desert Springs Resort & Spa, responded to this review

jjmzugerman, Thank you for such a prefect review... much appreciate. We are thrilled to learn that we exceeded your expectations. Come visit again soon!

New Hampton, Iowa
Reviewed 3 weeks ago via mobile

Tagged along for my wife's business trip. Rooms could use an updating, but stay overall was excellent. Staff was more than helpful with all requests. We enjoyed their input when asking for some good running locations.

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Helpful?
Thank JACCC1
esther f, Guest Relations Manager at JW Marriott Desert Springs Resort & Spa, responded to this review

JACCCI, thank you for sharing your recent stay experience. We are happy to learn that you enjoyed your stay while your wife was attending her conference. We look forward to welcome you again whether for business or pleasure.

North Massapequa
Reviewed 3 weeks ago via mobile

My husband had a conference this past weekend. So we decided to make it a busineess/couple weekend. We got an email a week before welcoming us, since we are Elite Members. I called cause I wanted to make spa reservations. She knew as soon as I said who I was she knew my dates and when I was checking in....

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Helpful?
Thank Christine B
esther f, Guest Relations Manager at JW Marriott Desert Springs Resort & Spa, responded to this review

Christine B, it's such a delight to hear that while your husband was here for his conference you both was able to turn in an a couple weekend. We are thrilled to learn that we exceed your expectations and whether for business or pleasure we look forward to your next visit. Thank you for a prefect review... much appreciate!

Albuquerque, New Mexico
Reviewed 3 weeks ago

The grounds are gorgeous, the hotel is very nice, the service is amazing and the guest rooms are clean and comfortable with nice balconies. The bathroom had the best lighting I've ever experienced in a hotel. I only wish i had more time to take advantage of all the amenities they have to offer. I will definitely return with my...

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Helpful?
Thank Sheila S
esther f, Guest Relations Manager at JW Marriott Desert Springs Resort & Spa, responded to this review

Sheila S, Thank you for such a prefect review. Truly appreciate!! we are ahppy to learn thet we exceeded your expectation and look forward to your next visit.

Richmond, Virginia
Reviewed 3 weeks ago via mobile

The JW Marriott in Palm Dessert hasn't forgotten they are in the SERVICE industry. This property appears to be over staffed as at every turn someone is available to help you. They are all attentive and eager to assist. Penny at the concierge desk acted excited to see us every time we came to her desk. She was not one...

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Helpful?
Thank Lauren C
esther f, Guest Relations Manager at JW Marriott Desert Springs Resort & Spa, responded to this review

Dear Lauren C, Thank you for taking a moment to share your recent stay experience. We are thrilled to learn that we exceeded your expectations and we look forward to welcome you again soon!

Plano, Texas
Reviewed 4 weeks ago via mobile

Great hotel. Wonderful staff! They were very friendly...asking how we were enjoying our stay. My room was nice, clean and the bed comfortable. I wish I had time to play golf and enjoy the resort but maybe next time! Thanks you

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Helpful?
Thank Joe B
esther f, Guest Relations Manager at JW Marriott Desert Springs Resort & Spa, responded to this review

Joe B, thank you for such a prefect review, very much appreciate! We are thrilled to learn we exceeded your expectations. Come visit again soon!

Auburn, Alabama
Reviewed 4 weeks ago via mobile

Actually a 4.5 Atrium and grounds are amazing. The view was spectacular! Putting greens are so much fun and the fire pits are wonderful at night. We would have loved to have been able to enjoy a boat tour but it actually rained our entire visit. Rain in the 🌵, imagine that!? The restaurants on the grounds were very good....

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Helpful?
Thank WAREAGLE93
esther f, Guest Relations Manager at JW Marriott Desert Springs Resort & Spa, responded to this review

Dear Guest, thank you for taking the time to share your experience.. We are thrilled to lean that we exceeded your expectation. Whether for business or pleasure we look forward to welcome you again.

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Rockwood Grill
Rockwood Grill
Cuisines: American
Fisherman's Landing
Fisherman's Landing
Cuisines: American, Seafood, Soups
No photo provided
Oasis Poolside Bar & Grille
Cuisines: American, Bar, Pub
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Golf Course
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Escape to your go-to desert playground. From the moment you approach the palm-lined path leading to JW Marriott Desert Springs Resort & Spa, the excitement begins. Our Palm Desert hotel has it all, including an active lobby complete with gondolas and meandering waterways, six restaurants serving everything from fresh sushi to locally sourced culinary delights, two championship golf courses, and spacious guest rooms. After an exhilarating day of playing and exploring, you may recharge at Spa Desert Springs, or soak up the sun at any of our four pools with gorgeous views of the nearby mountains. Adding to your options are an onsite fitness center, extensive tennis center and volleyball courts, and a nearby jogging path. Our JW Marriott also features 210,000 square feet of dazzling event space for weddings and conferences. Play in style, experience JW Marriott Desert Springs Resort today. ... more   less 

Additional Information about JW Marriott Desert Springs Resort & Spa

Address: 74855 Country Club Dr, Palm Desert, CA 92260
Region: United States > California > California Desert > Palm Desert
Price Range: $326 - $864 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — JW Marriott Desert Springs Resort & Spa 4.5*
Number of rooms: 884
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Travelocity, Marriott and Jetsetter so you can book your JW Marriott Desert Springs Resort & Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Desert Springs Jw Marriott Resort And Spa
Desert Springs Jw Marriott Hotel Palm Desert
Jw Marriott Palm Desert
Marriott Palm Desert
Palm Desert Marriott
JW Marriott Desert Springs Resort & Spa Palm Desert, California Desert
Hotel Style:
#3 Top resorts Hotel in Palm Desert
#4 Business Hotel in Palm Desert
#7 Family Hotel in Palm Desert
#9 Romantic Hotel in Palm Desert
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Questions & Answers

Here's what travellers have asked, with answers from JW Marriott Desert Springs Resort & Spa staff and other travellers.
41 questions
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Questions? Get answers from JW Marriott Desert Springs Resort & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Eat at the Fisherman's wharf. Great food. Try the fried avocado - It is a MUST”
 of 5 bubbles mandevillemd, 21 Feb 2017 | Read review
“Expensive but worth to get away,”
 of 5 bubbles iman9321, 15 Feb 2017 | Read review
“higher floor”
 of 5 bubbles albong19, 14 Feb 2017 | Read review
“room with a view of the mountains and pool”
 of 5 bubbles CoronaOldTown, 8 Feb 2017 | Read review
“The suites have been upgraded and are nicer than my house! Do it.”
 of 5 bubbles jjmzugerman, 31 Jan 2017 | Read review
5 of 5