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    JW Marriott Desert Springs Resort & Spa

    74855 Country Club Dr, Palm Desert, Greater Palm Springs, CA 92260
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    30/01/2018 31/01/2018
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    Savings alert: 30% below average rate

    The price you found is 30% lower than this hotel's average rate of USD 530/night.

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    USD 370*
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    Traveller (1256)
    Room & Suite (249)
    Pool & Beach (102)
    Overview
    • Excellent45%
    • Very good30%
    • Average14%
    • Poor7%
    • Terrible4%
    Travellers talk about
    “rockwood grill” (116 reviews)
    “lobby bar” (98 reviews)
    “sushi bar” (63 reviews)
    Free Internet
    Parking
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Golf Course
    Dry Cleaning
    Tennis Court
    Kids Club
    Housekeeping
    Shuttle Bus Service
    Private Balcony
    4.5 Star Hotel
    All hotel details
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    Rooms
    30 Jan.31 Jan.
    |
    1 room, 2 adults, 0 children
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    Write a ReviewReviews (2,331)
    There are newer reviews for JW Marriott Desert Springs Resort & Spa
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    11 - 15 of 2,269 reviews

    Reviewed 2 weeks ago via mobile

    Spent the Christmas holiday with the family at the JW. I would say it was just average. The golf was good and the staff at the course was top notch. Also the housekeeping staff was very nice and accommodating. There was a lady at the...More

    3  Thank Fred R
    Response from esther f, Guest Relations Manager at JW Marriott Desert Springs Resort & SpaResponded 2 weeks ago

    Dear Fred R, We thank you for your review and for choosing to stay with us. We apologize that this stay did not meet your expectations. We certainly strive to deliver exceptional service to our guests. Our apologies for any inconvenience and we look forward...More

    Reviewed 2 weeks ago

    We are repeat visitors for NYE. Nothing special about the rooms and ours had dirty shower, noisy (room 7147) and I got hit by a car in their valet parking lot...other than that we did the New Years bit, ate at Mikado and rang in...More

    Thank tarstmartin
    Response from esther f, Guest Relations Manager at JW Marriott Desert Springs Resort & SpaResponded 2 weeks ago

    Dear Guest, Thank you for taking a moment to share your recent experience from your stay. We are sorry to learn we felt short of providing exceptional service. We appreciate your feedback and your comments will be shared with the leadership team. We hope we...More

    Reviewed 2 weeks ago

    We stay at a lot of Marriott and Ritz Carlton properties around the country and Internationally. Our experience at this property was horrible. Started with a 90 minute check-in when our reservation was screwed up. They offered instead of the connecting rooms that were confirmed,...More

    4  Thank fikriw2016
    Reviewed 2 weeks ago

    JW Marriott promises a higher standard than a regular Marriott but this hotel does not provide that. Room was shabby - worn out towels, stained sofa, awful finishes on walls. A very average finish, not even close to something which could properly be called 'luxury'....More

    1  Thank IanL62
    Response from esther f, Guest Relations Manager at JW Marriott Desert Springs Resort & SpaResponded 2 weeks ago

    Dear Guest, We thank you for your review and for choosing to stay with us. We apologize that this stay did not meet your expectations. We certainly strive to deliver exceptional service to our guests. Our apologies for any inconvenience and we look forward to...More

    Reviewed 2 weeks ago via mobile

    I read other TripAdvisor reviews before booking, so I had an idea of the pros and cons of this property. The reviews were spot on. I stayed over the holidays in December. The positives: The grounds are beautiful and sprawling. This is one of the...More

    3  Thank biztraveler1newyork
    Response from esther f, Guest Relations Manager at JW Marriott Desert Springs Resort & SpaResponded 2 weeks ago

    Dear Guest, Thank you for sharing your thoughts following your recent stay at our resort. We appreciate learning about the areas of the resort you enjoyed, as well as your comments for the areas that need improvement. Again thank you for sharing and we look...More

    About
    Awards & Recognition
    GreenPartner
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Free Internet
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Children Activities (Kid / Family Friendly)
    • Shuttle Bus Service
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Hot Tub
    • Golf Course
    • Tennis Court
    • Heated pool
    • Outdoor pool
    Details
    • Price range
    • USD 265 - USD 704 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #2 Top resorts Hotel in Palm Desert
    • #4 Business Hotel in Palm Desert
    • #6 Family Hotel in Palm Desert
    • #9 Romantic Hotel in Palm Desert
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 884
    • Reservation Options
    • TripAdvisor is proud to partner with Marriott, Booking.com, Hotels.com, Travelocity, Expedia, Priceline, Orbitz, Hotwire, HotelsforEveryone, HotelQuickly, Cancelon, getaroom.com and TripOnline SA so you can book your JW Marriott Desert Springs Resort & Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • California >
    • California Desert >
    • Greater Palm Springs >
    • Palm Desert
    • Also Known As
    • Desert Springs Jw Marriott Resort And Spa ,
    • Desert Springs Jw Marriott Hotel Palm Desert ,
    • Jw Marriott Palm Desert ,
    • Marriott Palm Desert ,
    • Palm Desert Marriott ,
    • JW Marriott Desert Springs Resort & Spa Palm Desert, California Desert
    Add Photo Photos
    Traveller (1256)
    Room & Suite (249)
    Pool & Beach (102)
    Dining (50)
    Hotel & Grounds (895)
    Bathroom (28)
    Business Centre & Event Rooms (12)
    Family and Play Areas (2)
    Nearby
    Nearby HotelsSee all 23 hotels in Palm Desert
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    Nearby Restaurants
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    Mikado at Desert Springs JW Marriott
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    Desert Willow Golf Resort
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    Nearby Attractions
    Desert Adventures Red Jeep Tours & Events
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    Ask a question
    Questions & Answers
    ttenil
    1 January 2018|
    AnswerShow all 10 answers
    Response from Marie W | Reviewed this property |
    I had asked that question to one of the employee. Estimated renovations will be in May of 2018. The rooms are fairly nice and I think the reviews overstate the rooms' condition in many of the postings. They're not overly... More
    1
    Vote
    katehoppers
    24 November 2017|
    AnswerShow all 4 answers
    Response from JD98040 | Reviewed this property |
    Please look on their website
    0
    Votes
    Room Tips
    "Try to get a room facing the mountains. The 3000 level on the west side of the hotel is actually on the..."
    Read review
    "Pool view is probably the best and most convenient"
    Read review
    "Rooms above the Mikado restaurant are quieter. ask for a room facing the pool."
    Read review
    "Request a view overlooking the lagoon & golf course for the best views"
    Read review
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