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01/10/2017 02/10/2017
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    JW Marriott Desert Springs Resort & Spa

    74-855 Country Club Drive, Palm Desert, Greater Palm Springs, CA 92260
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    01/10/2017 02/10/2017
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    USD 302*
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    Traveller (1148)
    Room & Suite (238)
    Pool & Beach (94)
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    Overview
    • Excellent45%
    • Very good30%
    • Average14%
    • Poor7%
    • Terrible4%
    Travellers talk about
    “rockwood grill” (107 reviews)
    “lobby bar” (98 reviews)
    “sushi bar” (62 reviews)
    Free Wifi
    Parking
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Golf Course
    Dry Cleaning
    Tennis Court
    Kids Club
    Housekeeping
    Shuttle Bus Service
    Private Balcony
    4.5 Star Hotel
    All hotel details
    Offers from JW Marriott Desert Springs Resort & Spa
    Special Offer: Member Rates
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    Parker Palm Springs
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    Omni Rancho Las Palmas Resort & Spa
    3,673 reviews
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    Hyatt Regency Indian Wells Resort & Spa
    2,462 reviews
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    The Ritz-Carlton, Rancho Mirage
    1,357 reviews
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    Rooms
    1 Oct.2 Oct.
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a Review
    Reviews (2,250)
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    1 - 5 of 2,189 reviews

    Reviewed 3 days ago

    I spent a lot of time in Palm Desert as a kid growing up. This isn't the desert as it used to be, and properties like the JW Marriott is one of the causes. Picture a huge property of about 400 acres, with pools, golf,...More

    1  Thank John V
    Response from esther f, Guest Relations Manager at JW Marriott Desert Springs Resort & SpaResponded 2 days ago

    Dear Guest, Thank you for taking a moment to share your recent experience from your stay. We are sorry to learn we felt short of providing exceptional service. We appreciate your feedback and your comments will be shared with the leadership team. We hope we...More

    Reviewed 5 days ago

    The pros: The view from the room was beautiful, as was the property itself. What's average: The rooms - they're a bit outdated, but overall, not bad. What could be better: There were parts of the room that could have been cleaner. For example, there...More

    Thank Kevin E
    Response from esther f, Guest Relations Manager at JW Marriott Desert Springs Resort & SpaResponded 2 days ago

    Dear Guest. We thank you for your review and for choosing to stay with us. We apologize that this stay did not meet your expectations. We certainly strive to deliver exceptional service to our guests. Our apologies for any inconvenience and we look forward to...More

    Reviewed 5 days ago via mobile

    Our first time in this part of California. We had high hopes, with this being a JW and the grounds and dining lived up to our expectations. Great spa, putting green course, resort activities, all top notch. The rooms while all appeared to have amazing...More

    Thank Kevin M
    Response from esther f, Guest Relations Manager at JW Marriott Desert Springs Resort & SpaResponded 2 days ago

    Dear Guest, Thank you for sharing your experience with others. We are so happy you enjoyed your stay and look forward to having you visit us again! Best regards,

    Reviewed 5 days ago via mobile

    The property is clean and check in was efficient. Parking was safe and close by. That said, I was very disappointed in how loud the main pool was. It was like spring break (weekend after Labor Day weekend) and full of bachelor and bachelorette parties....More

    Thank ouuga
    Response from esther f, Guest Relations Manager at JW Marriott Desert Springs Resort & SpaResponded 2 days ago

    Dear Guest, Thank you for taking a moment to share your recent experience from your stay. We are sorry to learn we felt short of providing exceptional service. We appreciate your feedback and your comments will be shared with the leadership team. We hope we...More

    Reviewed 6 days ago via mobile

    The wait staff and pool attendants are VERY rude I asked to view a menu and I was handed a nasty one. See picture listed ... if I'm paying 14$ for a cocktail I would like better service and at least a clean menu... WTFMore

    1  Thank Brad N
    Response from esther f, Guest Relations Manager at JW Marriott Desert Springs Resort & SpaResponded 2 days ago

    Dear Guest, Thank you for taking the time to provide a detailed review of your stay and we apologize for the service short comings you experienced. It was disappointing to read about the pool service attentiveness. We will certainly address this issue with the appropriate...More

    Parker Palm Springs
    1,583 reviews
    #30 of 73 hotels in Palm Springs
     
    Omni Rancho Las Palmas Resort & Spa
    3,673 reviews
    #4 of 8 hotels in Rancho Mirage
     
    Hyatt Regency Indian Wells Resort & Spa
    2,462 reviews
    #1 of 4 hotels in Indian Wells
     
    The Ritz-Carlton, Rancho Mirage
    1,357 reviews
    #2 of 8 hotels in Rancho Mirage
     
    About
    Awards & Recognition
    GreenPartner
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Children Activities (Kid / Family Friendly)
    • Shuttle Bus Service
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Airport Transportation
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Hot Tub
    • Golf Course
    • Tennis Court
    • Heated pool
    • Outdoor pool
    Details
    • Price range
    • USD 239 - USD 525 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #2 Top resorts Hotel in Palm Desert
    • #4 Business Hotel in Palm Desert
    • #7 Family Hotel in Palm Desert
    • #9 Romantic Hotel in Palm Desert
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 884
    • Reservation Options
    • TripAdvisor is proud to partner with Marriott, Booking.com, Priceline, Travelocity, Expedia, Hotels.com, Orbitz, TripOnline SA, Hotwire, Cancelon, HotelsforEveryone, getaroom.com, HotelQuickly and HotelsClick so you can book your JW Marriott Desert Springs Resort & Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • California >
    • California Desert >
    • Greater Palm Springs >
    • Palm Desert
    • Also Known As
    • Desert Springs Jw Marriott Resort And Spa ,
    • Desert Springs Jw Marriott Hotel Palm Desert ,
    • Jw Marriott Palm Desert ,
    • Marriott Palm Desert ,
    • Palm Desert Marriott ,
    • JW Marriott Desert Springs Resort & Spa Palm Desert, California Desert
    Add Photo Photos
    Traveller (1148)
    Room & Suite (238)
    Pool & Beach (94)
    Dining (46)
    Hotel & Grounds (812)
    Bathroom (26)
    Business Centre & Event Rooms (12)
    Family and Play Areas (2)
    Nearby
    Hyatt Regency Indian Wells Resort & Spa
    2,462 reviews
    4.39 km away
     
    The Ritz-Carlton, Rancho Mirage
    1,357 reviews
    8.85 km away
     
    Parker Palm Springs
    1,583 reviews
    13.56 km away
     
    Omni Rancho Las Palmas Resort & Spa
    3,673 reviews
    4.39 km away
     
    Nearby Restaurants
    Cork Tree California Cuisine
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    .62 km away
    Mikado at Desert Springs JW Marriott
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    .45 km away
    Rockwood Grill
    255 reviews
    .05 km away
    Desert Willow Golf Resort
    178 reviews
    1.36 km away
    Nearby Attractions
    Desert Adventures Red Jeep Tours & Events
    525 reviews
    1.06 km away
    Big Wheel Tours - Palm Springs
    161 reviews
    1.29 km away
    Desert Willow Golf Resort
    268 reviews
    .38 km away
    Palm and Valley Golf Courses at Desert Springs
    113 reviews
    .45 km away
    Ask a question
    Questions & Answers
    Kayla I
    12 September 2017|
    AnswerShow all 2 answers
    Response from Garon S | Reviewed this property |
    No. Almost nothing in the valley is within walking distance of anything else. Visiting any of the resorts in the valley nearly requires renting a car unless you budget a couple bills for cab fare each day. Unless, of... More
    0
    Votes
    ttenil
    11 August 2017|
    AnswerShow all 4 answers
    Response from esther f | Property representative |
    We do have some exciting improvements coming in the very near future that will help enhance the guest experience in both our guest rooms and public spaces. Late spring 2018
    0
    Votes
    ViLoSke
    4 August 2017|
    AnswerShow all 6 answers
    Response from Delta5076 | Reviewed this property |
    Sorry I don't but email the hotel and a concierge will help you out
    0
    Votes
    Room Tips
    "Ask for a room set back away from the lobby ( which sits in the middle of the square) if you are a light..."
    Read review
    ". Since the room was high up, my view was palm trees and puffy clouds and sunshine"
    Read review
    "Visit the spa!"
    Read review
    "Signature pool view"
    Read review
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