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JW Marriott Desert Springs Resort & Spa

AMOMAUSD 219*
View Deal
Certificate of Excellence
11/06/2017 12/06/2017
1 room 2 adults 0 children
USD 245*
USD 219*
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USD 244*
USD 244*
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JW Marriott Desert Springs Resort & Spa
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2,168 Reviews from our TripAdvisor Community

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Showing 2,113: English reviews
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Kansas City, Missouri
Reviewed 2 days ago NEW

I really enjoyed this property (large, multiple pools, boat rides, shopping, multiple restaurants on site, etc.). The room I was in was clean, but could use an update - seemed a little dated. The highlight was the spa. It is beautiful (full service with steam, sauna, whirlpool, and private salt water pool with food and beverage service) and my massage...

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Helpful?
Thank StaceyHKC
Reviewed 4 days ago NEW

We go to the JW Mariott every spring for a charity event and it’s one of the highlights of our year. The service cannot be beat, not to mention the many dining options (we especially like the seafood at Fisherman’s Landing and late night dining at Rockwood Grille. The lobby bar is a great spot for a cocktail and people...

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Helpful?
Thank Rita H
esther f, Guest Relations Manager at JW Marriott Desert Springs Resort & Spa, responded to this review

Rita H, Thank you for such I kind review. It was great having you, your family and friends here at Desert Springs. You are the type of people that make our jobs fun. We look forward to having you visit again in the near future. Best Regards

Norwich, United States
Reviewed 4 days ago NEW

Stayed that this resort for Coachella Weekend!! We had an excellent time! Everyone at the hotel was very accommodating. There were a few glitches upon check in. Due to it being Coachella weekend, they were a little behind. We left our luggage in the car and parked in the parking garage and went to Coachella. We didn't finish check in...

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Helpful?
Thank Andrea P
esther f, Guest Relations Manager at JW Marriott Desert Springs Resort & Spa, responded to this review

Andrea P, Your review means the world to us! We are so glad to hear you enjoyed your time at the Desert Springs. Thank you! And we hope to welcome you agin in the near future.

Dallas, Texas, United States
Reviewed 5 days ago NEWvia mobile

This is the best hotel in the desert, with a great friendly staff. The restaurants are also great with a nonstop party pool. The downside is you can hear the loud music at night in your room and the pool seems to be taken up by a lot of non hotel guest that somehow come there on Saturday and Sunday....

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Helpful?
Thank Jeff P
esther f, Public Relations Manager at JW Marriott Desert Springs Resort & Spa, responded to this review

Jeff P, Thank you for taking a moment to provide your recent stay experience. Every process put in place is aimed at providing you with an unforgettable hotel experience. We are disappointed to learn that we fell short of your expectations. We apologize for the noise disturbance caused by other guests. Rest assured we are taking steps to help ensure...

Reviewed 6 days ago NEWvia mobile

The property is stunning from the moment you drive in and see live flamingos and Parrots to the back side of the pool and golf courses. The hotel it HUGE and the main lobby is grand. There is a Starbucks inside the lobby. Beds were very comfortable and rooms are well appointed. Staff was all wonderful and hard working. The...

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Helpful?
Thank RedKO_13
esther f, Guest Relations Manager at JW Marriott Desert Springs Resort & Spa, responded to this review

Dear RedKO_13 Thank you for such I kind review. It was great having you here at Desert Springs. You are the type of people that make our jobs fun. We look forward to having you visit again in the near future. Best Regards

San Diego, California
Reviewed 1 week ago via mobile

It is like an oasis in the dessert. Hotel has beautiful grounds, 18 hole golf course and happening pool atmosphere and lobby. Large pool with Dj playing bumping tunes. The pool Cabana service is on point, attentive staff and tasty pool food choices. Plenty of security at the pool so things don't get too rowdy. Good for families and a...

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Helpful?
1Thank MONKEYBUZZ
esther f, Guest Relations Manager at JW Marriott Desert Springs Resort & Spa, responded to this review

Dear MONKEYBUZZ, Thank you for sharing your experience at the Desert Springs, through Trip Advisor. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a Valued Customer, your feedback will be shared with the team to continue to inspire and motivate...

Los Angeles
Reviewed 1 week ago

Wanted a quick girls turnaround girls getaway. I wasn't expecting a 5 Star hotel for starters. The grounds are enormous! A lot of kids, so if you're looking for rest and relaxation........don't stay at the main hotel. Maybe the Residence areas are quieter. The hotel is on the older side and make sure you have on your walking shoes. Beware...

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Helpful?
Thank Tdubinc1
esther f, Guest Relations Manager at JW Marriott Desert Springs Resort & Spa, responded to this review

Dear Tdubinc1, Thank you for taking a moment to share your recent experience from your stay. We are sorry to learn we felt short of providing exceptional service. We appreciate your feedback and your comments will be shared with the leadership team. We hope we will have the opportunity to serve you again in the near future.

Buena Park, California
Reviewed 1 week ago via mobile

The hotel was always clean. The room service was great and check in was quick and easy. The spa was well worth visiting. My husband and I enjoyed our couples massage and all of the spa amenities. We had a great time at the pool area and we also had fun at the on site night club. We will definitely...

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Helpful?
Thank shdu
esther f, Guest Relations Manager at JW Marriott Desert Springs Resort & Spa, responded to this review

shdu, Thank you for sharing your experience with others. We are so happy you enjoyed your stay and look forward to having you visit us again! Best regards,

Tucson Arizona
Reviewed 1 week ago

So, this time, we stayed TWO nights ! Like to stay overnight in this area, when we are going or coming back from Southern California. It is not, by any means, the midway point to Tucson, but all that LA traffic is behind us, and we love to break up our trip here. We always stay one night, but after...

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Helpful?
3Thank NYU62
esther f, Guest Relations Manager at JW Marriott Desert Springs Resort & Spa, responded to this review

NYu62, Your review means the world to us! We are so glad to hear you enjoyed your time at the Desert Springs. Thank you! And come back to see us soon!

Las Vegas, Nevada
Reviewed 1 week ago

I have a injured ankle, I requested my room to be closest possible to elevator and in lobby to avoid lot's of walking, when I checked in I ask the lady is the room close to elevator and in lobby? , she said I am giving you the best room. Wow my room was the end of property I walked...

Review collected in partnership with Amoma.com
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Helpful?
Thank alice12366
esther f, Guest Relations Manager at JW Marriott Desert Springs Resort & Spa, responded to this review

alice12366, Thank you for taking the time to post a review of your recent stay. We sincerely apologize for the challenges you encountered. Once again we appreciate the feedback and will share with our team to improve upon our current processes. Thank your for your loyalty and support to Marriott.

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Rockwood Grill
Rockwood Grill
Cuisines: American
Fisherman's Landing
Fisherman's Landing
Cuisines: American, Seafood, Soups
Oasis Poolside Bar & Grille
Oasis Poolside Bar & Grille
Cuisines: Bar, American, Pub
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Golf Course
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Paid Wifi
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Escape to your go-to desert playground. From the moment you approach the palm-lined path leading to JW Marriott Desert Springs Resort & Spa, the excitement begins. Our Palm Desert hotel has it all, including an active lobby complete with gondolas and meandering waterways, six restaurants serving everything from fresh sushi to locally sourced culinary delights, two championship golf courses, and spacious guest rooms. After an exhilarating day of playing and exploring, you may recharge at Spa Desert Springs, or soak up the sun at any of our four pools with gorgeous views of the nearby mountains. Adding to your options are an onsite fitness center, extensive tennis center and volleyball courts, and a nearby jogging path. Our JW Marriott also features 210,000 square feet of dazzling event space for weddings and conferences. Play in style, experience JW Marriott Desert Springs Resort today. ... more   less 

Additional Information about JW Marriott Desert Springs Resort & Spa

Address: 74855 Country Club Dr, Palm Desert, CA 92260-1961
Region: United States > California > California Desert > Palm Desert
Price Range: $302 - $646 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — JW Marriott Desert Springs Resort & Spa 4.5*
Number of rooms: 884
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hotels.com, Travelocity, Booking.com, Hotwire, HotelsforEveryone, Orbitz, Cancelon, getaroom.com, TripOnline SA, HotelsClick, HotelQuickly and Hotel.de so you can book your JW Marriott Desert Springs Resort & Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Desert Springs Jw Marriott Resort And Spa
Desert Springs Jw Marriott Hotel Palm Desert
Jw Marriott Palm Desert
Marriott Palm Desert
Palm Desert Marriott
JW Marriott Desert Springs Resort & Spa Palm Desert, California Desert
Hotel Style:
#3 Top resorts Hotel in Palm Desert
#4 Business Hotel in Palm Desert
#7 Family Hotel in Palm Desert
#9 Romantic Hotel in Palm Desert
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Questions & Answers

Here's what travellers have asked, with answers from JW Marriott Desert Springs Resort & Spa staff and other travellers.
45 questions
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Questions? Get answers from JW Marriott Desert Springs Resort & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We had a pool view room! Views were fantastic!”
andreapS7870BM, 25 May 2017 | Read review
“Could not sleep well since kids were running at 6:00am and wake us up. Pool was very crowded and adults are watching kids screaming and playing. Could not enjoy the pool either. My experience for mother's day was not good.”
alice12366, 18 May 2017 | Read review
“Be specific, we love a ground floor near a quieter area, not next to the pool.”
pdorschel, 16 May 2017 | Read review
“Some noise (music) on weekend evenings if room is above the Rockwood grill.”
SLG505, 16 May 2017 | Read review
“rooms that face the lobby can be louder during happy hour when live music is playing. not bad at all just a little louder.”
D6370ZJmichaelh, 15 May 2017 | Read review
5 of 5
AMOMA
USD 219* /night
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TravelocityUSD 244
Booking.comUSD 245
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Prices are for 1 room, 2 adults
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