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Stayed here for the first time and I am planning a return visit. We were upgraded to a suite and it was FANTASTIC!! The hotel is very well maintained, the breakfast is very good, and the service is outstanding. The location is perfect between the...More
We enjoy Residence Inn when we can, and this time it was part of our vacation package (air and hotel). We are a family of 4 and had 2 rooms in building 5, definitely recommended as it is away from the hustle and bustle of...More
We stayed this past weekend in the 2-bedroom suite. To say that this property is due for an upgrade would be an understatement. It is years overdue! The appliances were ok, but the stovetop was dirty. The laminate flooring in the kitchen area had stains...More
Response from Johnathan K, General Manager at Residence Inn Palm DesertResponded 5 August 2015
Thank you for staying with us and taking the time to share your experience with us. The cleanliness of our hotel is one of our top priorities and the manner in which your room was cleaned is unacceptable. I will be reviewing your comments with...More
Very nice styled rooms. Loved the 2-bedroom unit with 2 baths. It is well maintained. Lovely pool especially on a hot day. A small gym, but it will get through your workouts. Palm desert is a very quaint city, nothing much to do except a...More
This property is a bit tired; new appliances and updated rooms, the outside of the buildings needs more TLC. That being said, the staff couldn't be nicer and the common areas are impeccably well maintained. We would definitely return.
There are a number of rooms...More