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This is a good extended stay option with kitchenettes, breakfast, washer and dryer facilities and evening socials on Mon Tue and Wed evenings.
The rooms are spacious and well appointed.
All that is the good.
The food options at breakfast and the socials are admittedly...More
The Residence Inn in Palm Desert is ideally situated. Close to the I-10 freeway and a couple of miles to downtown. Truthfully speaking, this place has everything you need and more. Hot breakfast in the mornings, social hours in the evenings with each day having...More
Since out visit last year a few things have changed:
1. Breakfast is much different, less options, less homey feel
2. Lack of knowledgeable staff - we were getting moved due to noise issue one morning and they had us pick out a room to...More
2 Thank Beachfab
Response from Johnathan K, General Manager at Residence Inn Palm DesertResponded 14 November 2015
Thank you for staying with us in Palm Desert. I am very disappointed to hear about your experience. The items you mentioned are unacceptable and have been followed up on. Our breakfast variety is changing with new healthier options available to our guests. I have...More
Seemed below Marriot standards, I felt like they were skimping to save money.
It seems that the management could do better running the facility and leading the team. Waited for pool towels 2 times in 2 pool visits. The facility has landscaping and maintenance items...More
Response from Johnathan K, General Manager at Residence Inn Palm DesertResponded 28 October 2015
Thank you for staying with us and sharing your experience. We have shared your comments with our staff and made adjustments/corrections to better serve our guests. We routinely refresh our breakfast offerings and rotate items throughout the week. Our landscaping team has also addressed the...More
My wife and I spent one night here on our way from the San Francisco area to Phoenix. We were very impressed with the property and the staff. The hotel sits in a beautiful area just 3 blocks off the freeway - there is a...More