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Residence Inn Palm Desert

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Residence Inn Palm Desert
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318 Reviews from our TripAdvisor Community

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Showing 308: English reviews
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Plymouth, United Kingdom
Reviewed 5 days ago NEW

We arrived late at night after leaving the UK over 24 hours before, to find that we had been given a first floor suite and there were no elevators! Fortunately, the receptionist found us a ground floor suite instead. We are amazed that Americans are willing to accept the inconvenience of carrying their luggage etc up and down flights of...

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Helpful?
Thank Janet C
Okotoks, Canada
Reviewed 1 week ago

we recently stayed for a week at the Residence Inn, Palm Desert. What a pleasant surprise. Great value, beautiful bed, amazing and attentive staff. A few housekeeping details that need to be worked out but hear they have just recently taken over this property TV was less than basic cable, but not there to watch TV. Have never stayed at...

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Helpful?
Thank aaapopcorn
Gilbert, Arizona
Reviewed 1 week ago

First of all the property is close to !-10 (no noise) so easy to access. Cheaper than staying in Palm Springs. Great location to visit all of the small towns in this valley. The best thing about this Residence Inn is the staff. We asked and they gave us pool side for 3 days. As a Gold Customer my most...

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Helpful?
Thank DrBillPhoenix
Seattle
Reviewed 1 week ago via mobile

Gold customer review. Not up to usual Residence Inn standards. At check in, one person helping other customer, other person (heavier gal) would not make eye contact, looked at terminal and then her phone. Told other agent she was heading in back, took phone and left. Person who checked me in have me one small water for being good (there...

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Helpful?
Thank Palmsandpines
Management response:

I'm so sorry for the issues you had with your stay, we are a new management company that just took over the hotel in October and have renovations scheduled for this summer to help with the look of the property. Sorry that the staff was not very accommodating and did not get the laundry room cleaned.

Parkville
Reviewed 4 weeks ago

I have stayed at many Marriott Residence Inn across the USA. This hotel does not meet up to MY expectation of style of aesthetics which I have come to be accustomed too at many other Marriott Hotels. The room colors are drab and unappealing and the dark colored furniture is stained and depressingly boring. Now if style and that "WOW"...

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Helpful?
Thank Anita P
Management response:

Dear Somewhere, I am truly sorry that you were dissatisfied with our property. I have made a note of it and forwarded it to our corporate office. Regards

Seattle, Washington
Reviewed 5 weeks ago

To start, my stay was on rewards points which was a good deal considering it is season in Palm Springs! I had a King studio on the ground floor in building 3. It was very nice as the small patio faced a golf course so it was very quiet. If one the second floor i would think the small balcony...

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Helpful?
Thank mkemows
Perth, Australia
Reviewed 22 January 2017

Built next to a Courtyard and Applebees The hotel has everything you need and is a few minutes from Palm Springs Breakfast good. Rooms are typical of residence Inns Pool and facilities are good and position is close to all attractions Ask for a 2 nd level room as some of the rooms on the ground look into a wall...

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Helpful?
Thank Rogerperthaustralia
Baltimore, Maryland
Reviewed 19 January 2017

Great location, laundry on site, as said breakfast included but it's in the lobby and the rooms are located in 'villas' (not sure what else to call them).. basically separate 2 story buildings and no elevators that I saw, so it'd really suck to have to carry your suitcase up the stairs. The area in which my room was located...

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Helpful?
Thank bernadettecummings
California
Reviewed 19 January 2017

its on the major street very easy to access and there is apple-bee restaurant share the parking lot , simple breakfast and clean quiet surrounding , helpful front desk staff , i love Residence inn you feel like home . everything are in your room within reach

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Helpful?
Thank janestark
Reviewed 30 December 2016

We spent a couple of nights here. The room was comfortable. It had all expected amenities. Everything worked. The bed was good. The grounds are well kept. The staff was professional. The breakfast does get boring.

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Helpful?
Thank FairwayFound

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Kitchenette
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Multilingual Staff
  • Self-Serve Laundry
  • Dry Cleaning
  • Laundry Service
  • Banquet Room

Additional Information about Residence Inn Palm Desert

Address: 38305 Cook St, Palm Desert, CA 92211-1794
Region: United States > California > California Desert > Palm Desert
Price Range: $189 - $572 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn Palm Desert 3*
Number of rooms: 130
Reservation Options:
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Also Known As:
Residence Inn Palm Desert Hotel Palm Desert
Palm Desert Residence Inn
Residence Inn Palm Desert California Desert
Hotel Style:
#8 Romantic Hotel in Palm Desert
#10 Family Hotel in Palm Desert
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Questions & Answers

Here's what travellers have asked, with answers from Residence Inn Palm Desert staff and other travellers.
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Questions? Get answers from Residence Inn Palm Desert staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Not too near main road. No elevators!”
 of 5 bubbles 171JanetC, 22 Feb 2017 | Read review
“Ask for building 3 -- it is near the pool and the breakfast area -- some of the other areas are two far away from both”
 of 5 bubbles DrBillPhoenix, 18 Feb 2017 | Read review
“Request upper floor so you can have a balcony to sit out on during the fine evenings.”
 of 5 bubbles mkemows, 23 Jan 2017 | Read review
“Get a second floor room”
 of 5 bubbles Rogerperthaustralia, 21 Jan 2017 | Read review
“we stayed 111 first floor next to house keeper storage room kind of noisy , second floor is better”
 of 5 bubbles janestark, 18 Jan 2017 | Read review
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