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Marriott's Shadow Ridge I-The Villages

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1,022 Reviews from our TripAdvisor Community

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There are newer reviews for Marriott's Shadow Ridge I-The Villages
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Showing 1,008: English reviews
California
Level Contributor
26 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 26 July 2013 via mobile

Arrived on a Wednesday to a beautiful resort but it had very very crowded pools.Although,my kids loved the waterslide. Room was nice, bed was comfy.I had a king with a sofa bed. Room had small refrig, micro, toaster and a few pieces of glassware and dishes.2-3 minutes drive to many fast food choices and shopping.Had an incident happen that I... More 

Helpful?
Thank Baseballmom909
Carlsbad, California
Level Contributor
20 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 23 July 2013

We are not timeshare owners but we love to rent timeshare units in the desert for our family to spread out. We were there a busy Memorial Day weekend. They handled the crowds great! Tons of family activities - my daughter did a craft every hour at the kids club. We relaxed at the adult pool and were brought drinks... More 

Helpful?
Thank PinkyLee123
Pleasanton, California
Level Contributor
79 reviews
65 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
Reviewed 10 July 2013

Just had week stay - great property with full of interesting people Room was very standard Marriott vacation club, roomy, comfy... However people there is make this place worst Marriott vacation club Staff are rude -especially in kids club, no nice smile in anywhere -I understand it was 4th July and was busy but make guest feel comfortable was there... More 

Helpful?
4 Thank lovehawaiigirl
MVCI_Executive, Customer Care at Marriott's Shadow Ridge I-The Villages, responded to this review

We are very disappointed to read your review. This is not at all typical of the guest experience at our resort and we would appreciate an opportunity to personally respond to your concerns. Please contact us at customer.care@vacationclub.com or at 800 860 9384. We look forward to hearing from you. More 

Rockwall, Texas
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 8 July 2013

This should be a four star property, but sadly whoever is running the place is doing a poor job. Given the low summertime rates it's no wonder so many low life's decide to make this their summer getaway. I can live with the Call of Duty Black Ops t-shirts, the lifted trucks, bad tattoos and unruly off-spring. I draw the... More 

Helpful?
7 Thank DouglasKelly1
MVCI_Executive, Customer Care at Marriott's Shadow Ridge I-The Villages, responded to this review

We are sorry to hear that you did not have a positive experience at Marriott's Shadow Ridge. This is not typical of the guest experience at our resort and we would appreciate an opportunity to personally address your concerns. Please contact us at customer.care@vacationclub.com or at 800 860 9384. We look forward to hearing from you. More 

Redmond, Washington
Level Contributor
65 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed 6 July 2013

We had stayed here serveral times in the past and have always enjoyed it. This time, it appeared to be fully sold out as there was no where to sit by the pools, and the noise level was very high. We also had a problem with the people above us. It sounded like they were running in circles and jumping... More 

Helpful?
1 Thank cathymccreary
San Marcos, California
Level Contributor
38 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed 28 June 2013

I stayed at the Shadow Ridge with my 8 and 10 year old children. Starting with the room I stayed in a studio with a king and a fold out mattress. For the 3 of us this was plenty of room. The room was clean and updated nicely. There was a small kitchenette (mini fridge, microwave, toaster, flatware, plates, bowls)... More 

Helpful?
1 Thank Randy817
London, United Kingdom
Level Contributor
66 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 25 June 2013

I stayed here with a group of 3 friends for Coachella Music Festival. After a long flight from London and a drive from LA, we checked in around 9pm. The staff were friendly and it didn't take us long before we were in our lovely apartment. We had a one bed apartment between 4, so two shared the soft bed... More 

Helpful?
1 Thank ic060
Redmond, Washington
Level Contributor
71 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed 25 June 2013

This is the six or seventh stay here and I always enjoy it. The guys at the golf center are always friendly and knowledgeable. They took great care of us again on this trip. This is a Nick Faldo designed course and the greens fees were only $32. The two bedroom two bath condo is very spacious and easily accommodated... More 

Helpful?
Thank Jon G
Temecula, California
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 24 June 2013

We have been vacationing at this property for over 10 years and felt it was a like a second home. We would BBQ, sit by pool play with our children, hang out in cabanas with a ice cold adult beverage and enjoy family time. NOW that has all changed and all you hear is NO. This is what you will... More 

Helpful?
4 Thank Darrin Michelle B
MVCI_Executive, Customer Care at Marriott's Shadow Ridge I-The Villages, responded to this review

We are sorry to hear that you did not have a positive experience at Marriott's Shadow Ridge. This is not typical of the guest experience at our resort and we would appreciate an opportunity to personally address your concerns. Please contact us at customer.care@vacationclub.com or at 800 860 9384. We look forward to hearing from you. More 

Escondido, California
Level Contributor
210 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 281 helpful votes
Reviewed 24 June 2013

Second visit to Marriott's Shadow Ridge, The Villages. Last visit was Memorial Weekend in 2011 and on that occasion, we liked the resort quite a bit, but had some annoying customer service issues. What we did remember was really enjoying the pools and since we were headed out to the desert to hit up the RockYard show at Fantasy Springs... More 

Helpful?
1 Thank ladyjadegd

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Amenities

Highlights
  • Restaurant
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
  • Golf Course
  • Tennis Court
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Concierge
  • Self-Serve Laundry
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
Official Description (provided by the hotel)
Southern California's magnificent mountain ranges serve as the breathtaking backdrop for Marriott's Shadow Ridge. Spacious villas overlook rolling fairways and sparkling lakes weaving throughout the landscape. Beautiful master suites feature a king bed and oversized soaking tub while the spacious living and dining areas, and fully kitchen offer convenience and comfort. Swing by the Faldo Golf Institute by Marriott and try your luck on the championship course. Then relax at Nick Faldo's Bar & Grill. ... more   less 

Additional Information about Marriott's Shadow Ridge I-The Villages

Address: 9003 Shadow Ridge Rd, Palm Desert, CA 92211-2057 (Formerly Marriott's Shadow Ridge)
Region: United States > California > California Desert > Palm Desert
Price Range: $186 - $532 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Marriott's Shadow Ridge I-The Villages 3.5*
Number of rooms: 848
Reservation Options:
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Also Known As:
Marriott`s Shadow Ridge Hotel Palm Desert
Marriotts Palm Desert
Marriotts Hotel Shadow Ridge
Marriott Palm Desert
Marriott Shadow Ridge
Marriotts Shadow Ridge
Marriott's Shadow Ridge I-The Villages Palm Desert, California Desert
Hotel Style:
#2 Top resorts Hotel in Palm Desert
#7 Romantic Hotel in Palm Desert
#8 Family Hotel in Palm Desert
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Questions & Answers

Here's what travellers have asked, with answers from Marriott's Shadow Ridge I-The Villages staff and other travellers.
24 questions
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Questions? Get answers from Marriott's Shadow Ridge I-The Villages staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Facing mountain and golf course...”
 of 5 bubbles mattcath2016, 22 Nov 2016 | Read review
“You have amenities available throughout the property. You have to explore.”
 of 5 bubbles JimH_Tarheel, 31 Oct 2016 | Read review
“Building 2900 or 3000 if you want close to the serenity pool (no kids).”
 of 5 bubbles Sodman, 22 Oct 2016 | Read review
“Rooms that run parallel to Monterey Avenue are fairly noisy due to the traffic. Units down near the enclaves are very quiet!”
  • Living room
  • View of living room from kitchen
  • This view overlooks the golf course and Monterey Avenue
  • Sunset over the mountains
  • View from suite entry, watching the sun come up
  • Dining/kitchen area
  • Looking along the back of the building
 of 5 bubbles AldineM, 18 Oct 2016 | Read review
“The Enclaves have a modern updated style, and The Villages more conventional. Both nice, though.”
 of 5 bubbles GailC258, 12 Oct 2016 | Read review
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