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Marriott's Shadow Ridge II- The Enclaves

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232 Reviews from our TripAdvisor Community

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Showing 227: English reviews
Philadelphia, Pennsylvania
Level Contributor
75 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 4 days ago NEW

We stayed here while in town for a family event, and the resort offered things to do for all family members. The pool areas were fantastic, with splash parks, wading areas, and plenty of seating areas. There were decent food options available, but only for part of the day. Most dining facilities were only open for short hours. There is... More 

Helpful?
1 Thank Garett_Travel
MarriottVacationClub, Customer Care Manager at Marriott's Shadow Ridge II- The Enclaves, responded to this review

We are happy to hear you enjoyed your stay and were able to take advantage of the on-site activities! Thank you for taking the time to leave your review. More 

mansfield
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 1 week ago

Well here we are again six years down the line beautiful resort fantastic golf greens swimming pools fitness centre. We arrived check in was fast with service with a smile, great start on to our villa OK we had a lock off studio ample size every thing you need beds to die for never slept so well. Fantastic facilities with... More 

Helpful?
Thank Paul R
MarriottVacationClub, Customer Care Manager at Marriott's Shadow Ridge II- The Enclaves, responded to this review

Welcome back, Paul! We are so glad you had a fantastic stay. We look forward to your return. More 

Glen Ellyn, Illinois
Level Contributor
54 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 1 week ago via mobile

My family and I decided to make the short drive from Newport Beach as the weather forecast was rain. I'm so happy we found The Enclaves. Wonderful check in experience by Jack and we were even able to check in early! Spent an hour at the first pool and decided to switch for the kids. They loved the activity center... More 

Helpful?
Thank 221PaulC
MarriottVacationClub, Customer Care Manager at Marriott's Shadow Ridge II- The Enclaves, responded to this review

Thank you for your review. We hope you will join us again for a longer trip sometime soon. More 

Calistoga
Level Contributor
81 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 82 helpful votes
Reviewed 1 week ago

Marriott’s Shadow Ridge Resort is a wonderful place for a family reunion. We’re just back from a long Veterans Day weekend with four families totaling 8 adults and six kids. We had four of the 2-bedroom units at the Enclaves and found them to be perfect. The units were spotless and very comfortable. They were fully equipped with quality amenities.... More 

Helpful?
Thank Calistoga Grower
MarriottVacationClub, Customer Care Manager at Marriott's Shadow Ridge II- The Enclaves, responded to this review

Thank you for choosing Marriott's Shadow Ridge for your family reunion! We are so happy to hear everyone enjoyed their stay. We look forward to your return. More 

Portland, Oregon
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 2 weeks ago

We stayed at Shadow Ridge Nov. 12-16. We really enjoyed our time there. The grounds are impeccably maintained. The suite was in good repair. The staff were all respectful and friendly showing genuine enthusiasm. We spent two days hiking in Joshua Tree National Park. We rode the Palm Springs Aerial Tram to the top of Mt. San Jacinto - great... More 

Helpful?
Thank neilwl2013
MarriottVacationClub, Customer Care Manager at Marriott's Shadow Ridge II- The Enclaves, responded to this review

It sounds like you had a very enjoyable stay at Marriott's Shadow Ridge! We are happy to hear our staff was able to make your meal more enjoyable. We look forward to welcoming you back sometime soon. More 

Level Contributor
19 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 4 weeks ago

I have been to the Shadow Ridge Enclaves three times now, and while I still love the property and the Palm Desert area, my recent experience was less than perfect. Here's why. We purposely choose to be in the 4400 or 4500 buildings, because they are near the pool, and it has a magnificent view of the surrounding mountains. Marriott... More 

Helpful?
Thank Marty K
Ali B, Customer Care Manager at Marriott's Shadow Ridge II- The Enclaves, responded to this review

Marty, we sincerely appreciate your feedback and have shared it with our General Manager for review. Also, please contact a Customer Care Manager by dialing 1-800-860-9384 or e-mail customer.care@vacationclub.com so they can address your concerns with you personally. More 

Brisbane, Queensland, Australia
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 4 weeks ago

This is an okay timeshare although very expensive if reserved as a hotel. I highly recommend that you try a VRBO instead. This Marriott does not offer cleaning service. They will replace your towels only sometime between 9 am and 7 pm. The hotel does not act as a concierge. If you need anything it is up to you to... More 

Helpful?
Thank Sandy S
Ali B, Customer Care Manager at Marriott's Shadow Ridge II- The Enclaves, responded to this review

Sandy, we are so sorry to hear about your experience with housekeeping. If you booked a nightly reservation, you should have received your daily tidy services. Please contact Marriott Vacation Club Customer Care by dialing 1-800-860-9384 or e-mailing customer.care@vacationclub.com so a manager can address your concerns with you. More 

Philadelphia, Pennsylvania
Level Contributor
73 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 22 October 2016 via mobile

Shadow Ridge is another beautiful Marriott resort. The villas are spacious, well appointed and very well maintained. The grounds are pretty and the golf course is a gem. The. Umber of staff working to maintain and improve the property is amazing - and I didn't see a frown on anyone. They go out of their way to be helpful, and... More 

Helpful?
1 Thank gershl00
MarriottVacationClub, Customer Care Manager at Marriott's Shadow Ridge II- The Enclaves, responded to this review

Thank you for your review. We're happy to hear you enjoyed your spacious villa and resort grounds. We hope to see you again soon! More 

Los Angeles, California
Level Contributor
44 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 14 October 2016

Spacious kitchen, washer/dryer, full size refrigerator, microwave, blender and glass kitchen table in large one bedroom unit. There is also counter with stools. Enough dishes for six. Lock out unit has small refrigerator, balcony and dishes for two. Nice activities every day such as water fitness at 8am and bingo at 1pm. There is also free wine tasting nite (had... More 

Helpful?
Thank Margaret Y
Ali B, Customer Care Manager at Marriott's Shadow Ridge II- The Enclaves, responded to this review

We are excited that you enjoyed our activities at Marriott's Shadow Ridge and were able to relax by the pool. Thank you for your review, Margaret! More 

Los Angeles, California
Level Contributor
109 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed 13 October 2016 via mobile

I stayed at Shadow Ridge for a week and loved it. Staff on arrival were friendly and knowledgeable. The room was clean, simply appointed and very comfortable. I had a nice view of water features and golf course. I used the pools (5) and gym. Never crowded, clean, well maintained. Great location to explore the many tourist options. You must... More 

Helpful?
Thank Annette M
MarriottVacationClub, Customer Care Manager at Marriott's Shadow Ridge II- The Enclaves, responded to this review

Hi Annette. We are delighted that you loved your week at Shadow Ridge! We love that you found your room to be clean and comfortable and with a view of the golf course and water features. Thank you for your review and we look forward to your return visit! More 

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Free Parking
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Golf Course
  • Tennis Court
Room types
  • Suites
  • Kitchenette
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Children Activities (Kid / Family Friendly)
  • Meeting Rooms
  • Self-Serve Laundry
  • Shuttle Bus Service
  • Free Parking
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
Official Description (provided by the hotel)
Southern California's magnificent mountain ranges serve as the breathtaking backdrop for Marriott's Shadow Ridge II-The Enclaves. Spacious two-bedroom villas overlook rolling fairways and sparkling lakes weaving throughout the landscape. Beautiful master suites feature a king bed while the separate living and dining areas and fully equipped kitchen offer convenience and comfort. Swing by the Faldo Golf Institute by Marriott and then try your luck on the championship course. Then relax at Nick Faldo's Bar & Grill. Recreational activities include a pool, whirlpool spas, children's pool and waterslide, tennis courts, activity center and game room, 24-hour fitness center with steam room and sauna. ... more   less 

Additional Information about Marriott's Shadow Ridge II- The Enclaves

Address: 9003 Shadow Ridge Rd, Palm Desert, CA 92211-2057
Region: United States > California > California Desert > Palm Desert
Price Range: $184 - $538 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Marriott's Shadow Ridge II- The Enclaves 3.5*
Number of rooms: 940
Reservation Options:
TripAdvisor is proud to partner with Marriott, Booking.com, Hotwire, Expedia, Travelocity, Hotels.com, Orbitz and Odigeo so you can book your Marriott's Shadow Ridge II- The Enclaves reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Marriott`s Shadow Ridge Ii- The Enclaves Hotel Palm Desert
Marriotts Palm Desert
Marriott's Shadow Ridge II- The Enclaves Palm Desert, California Desert
Hotel Style:
#5 Top resorts Hotel in Palm Desert
#10 Romantic Hotel in Palm Desert
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Questions & Answers

Here's what travellers have asked, with answers from Marriott's Shadow Ridge II- The Enclaves staff and other travellers.
8 questions
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Questions? Get answers from Marriott's Shadow Ridge II- The Enclaves staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you like it quite ask for the serenity pool very quite.”
 of 5 bubbles T5275TIpaulr, 25 Nov 2016 | Read review
“If you like peace and quiet and enjoy sitting on the deck watching a quiet sunset, stay away from the pool with the big screen.”
 of 5 bubbles 219martyk, 2 Nov 2016 | Read review
“There are rooms near various pools. Some pools are adults only. We got room on top, third floor, near adult Serenity Pool.”
 of 5 bubbles mjdpmargarita, 13 Oct 2016 | Read review
“As accommodation is three storeys either ground floor or top floor as mid floors don't get much sun.”
  • Sunrise over 14 the green from our patio
 of 5 bubbles Palave, 26 Sep 2016 | Read review
“Morning sun view is best in the summer”
 of 5 bubbles mommaroof75, 13 Aug 2016 | Read review
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