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This place is thee worst motel I have ever stayed at. There were live and dead silverfish between sheets. They only are there because of filth. The chairs to desk and table have white splashes of gunk smeared all over them. The carpets are super...More
Thank Darlene M
Response from 00esa, General Manager at Extended Stay America - Orange County - Katella Ave.Responded 4 January 2017
Thank you for your honest comments about your stay with us. We sincerely apologize for the housekeeping issues you encountered which resulted in a disappointing stay. We have checklists in place to inspect every suite after it has been serviced. Unfortunately we missed something during this...More
Excellent staff! manager on site, Margarita, really helpful and courteous, in my opinion shes a whole lot better than the old managment. Great location with lots to do and eat, will be staying here for now on while on business.More
Response from 00esa, General Manager at Extended Stay America - Orange County - Katella Ave.Responded 2 January 2017
Thank you for sharing a wonderful review of your visit to Extended Stay America - Orange County - Katella Ave. We are thrilled to read you loved our convenient location and that you were highly impressed with our associates. We will share your kind words...More
Maggie, Kat, Jr and Kathy all amazing. They provide the best of the best services for your stay. I have been here for business for 1 year and they always make me feel like I am welcomed and at home. IN the morning it is...More
Response from 00esa, Manager at Extended Stay America - Orange County - Katella Ave.Responded 1 January 2017
You put a smile on a lot of faces around here with your kind words about our team at Extended Stay America - Orange County - Katella Ave. Each department plays a part and they all work hard to ensure every guest has an amazing...More
Our room was clean and comfortable. The Staff pleasant and helpful. Free parking and within walking distance to the Honda Center. The only issue I had was that the free breakfast was hot water and oatmeal. I will stay here again when in town.More
Response from 00esa, General Manager at Extended Stay America - Orange County - Katella Ave.Responded 1 December 2016
Thank you for staying with us at the Extended Stay America- Orange County - Katella Ave. We are glad our location was perfect for your visit to the Honda Center, and that you were very pleased with your comfortable room, our friendly staff and the...More
Stayed one night. We had to leave the next morning. I have never stayed in a room that was not even cleaned for the next guest. Old, dirty and gross. Broken furniture, used fork on the nightstand, hairs in my bed and tub, the dirt...More
1 Thank Kelli H
Response from 00esa, General Manager at Extended Stay America - Orange County - Katella Ave.Responded 2 November 2016
Please accept my apologies for the experience you shared in your feedback. I was disappointed to read that your accommodations were not clean. We take pride in providing a clean, fresh environment for our guests and I am sorry we overlooked some things during your...More
USD 103 - USD 163 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Number of rooms
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Also Known As
Extended Stayamerica Orange County-Katella Ave Hotel Orange ,
Extended Stay America - Orange County - Katella Ave. ,