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My family and I checked into this Motel 6 on July 8, 2017. We woke up July 9, 2017 to a sewage trap 36 inches from our door overflowing with sewer water and leaving human poop on ourdoorstep.
The front desk immediately became upset and...More
I have stayed at many other Motel 6's before. Some good, some bad, and some terrible. This one falls under the terrible category. Rooms are dirty. Sheets have stains on them. The table had sticky stuff all over it. TV remote was low on battery...More
1 Thank uday029
Response from 6Team, Brand Experience Team Member at Motel 6 Ontario AirportResponded 30 June 2017
Dear Guest, Thank you for sharing your review. We strive to provide a comfortable night's rest and are disappointed your stay was unsatisfactory due to the odor concern you describe. Please know that the conditions you describe are atypical to Motel 6 standards for quality...More
We booked a 3 night stay April 19/20/21. We got there the sheets did not look fresh. the first night no fridge. the air condition was not working. Instead of AC a fan was blowing and Cal. was hot that weekend. We left the room...More
Thank Pearl B
Response from 6Team, Brand Experience Team at Motel 6 Ontario AirportResponded 30 June 2017
Dear Pearl, Thank you for taking the time to post your review. We strive to deliver a great guest experience, but it sounds as though we did not perform to our usual standards in this case. Please know the issues you describe are an exception...More
The only reason I left two stars instead of one is because I didn't actually get to see the room so I didn't feel it was fair. However, I left and called corporate for cancellation, after a not so nice experience with the lady upfront...More
I am warning you, DO NOT STAY HERE! I have always had fine experiences with Motel 6 in the past, but this one was awful! The staff was rude, the rooms aren't clean at all, the area is unsafe and you can't sleep because there...More
Response from 6Team, Brand Experience Team at Motel 6 Ontario AirportResponded 24 April 2017
Dear Lena, Thank you for taking the time to share your review. We strive to deliver a great guest experience, but it sounds as though we did not perform to our usual standards in this case. We have procedures in place related to our pest...More
USD 68 - USD 88 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Family Rooms ,
Smoking rooms available ,
Number of rooms
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