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Hyatt Place Ontario / Rancho Cucamonga

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Hyatt Place Ontario \/ Rancho Cucamonga
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382 Reviews from our TripAdvisor Community

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There are newer reviews for Hyatt Place Ontario / Rancho Cucamonga
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Showing 355: English reviews
2 reviews
Reviewed 5 weeks ago via mobile

This was our first hotel in our trip. Staff were friendly. Our room was big, modern and clean. I liked it a lot. The breakfast was so good, had a lot of fresh fruits, pancakes and "breakfast hamburgers" with bacon and egg. Freeway traffic was quite loud but it didnt disturb us.

Helpful?
Thank Heidi K
Management response:

Dear Heidi K., Thank you so much for you're review of our property, and I am glad to know you enjoyed the amenities we had to offer. During your next visit to the Ontario area, please come see us again! Christina Brown Assistant General Manager More 

Portland, Oregon
1 review
Reviewed 30 October 2016

Noise from the nearby freeway and a horrible odor outside were the two downfalls of our stay. Other than that, it was pretty good. I probably will stay again because Of the proximity to my family and shopping.

Review collected in partnership with Hyatt Hotels

Helpful?
Thank stephaniesZ4218RQ
Management response:

Dear StephaniesZ4218RQ, We appreciate you taking the time to review our property. Please contact myself, or any member of the front desk to ensure a nice quiet room during your next visit with us! Again, thank you so much, and we will see you next time. Assistant General Manager Christina Brown More 

Bullhead City, Arizona
1 review
Reviewed 27 October 2016

My stay here was unexpectedly pleasant. The staff is polite and professional, the rooms are very clean and modern, the atmosphere is very quiet, especially concerning the very central location, and the breakfast was tasty with a nice list of choices.

Review collected in partnership with Hyatt Hotels

Helpful?
Thank Gilbert D
Management response:

I am so happy you enjoyed your stay with us, and I hope you choose us again the next time you are in the Ontario area. Please do not hesitate to contact me, or any member of our team, if we do anything to ensure a comfortable stay the next time you are with us. Thank you for your awesome... More 

Seattle, Washington
1 review
Reviewed 26 October 2016

AC units are bit and miss here you never know what room you get if it will work ? Also i stay here a lot be there is a lot of turnover here so always a new face and that's not always a good thing when they don't know how to check u in or double chare ur card you... More 

Review collected in partnership with Hyatt Hotels

Helpful?
Thank davidaD391MY
Management response:

Dear DavidaD391MY, I appreciate the time you've taken to review our hotel. I will certainly take the steps to ensure our staff is knowledgeable of our frequent guests so that there is no further confusion when you check in with us. Please feel free to contact whenever you need assistance, and I will be more than happy to help! Thank... More 

Fremont, California
1 review
Reviewed 24 October 2016

It is what someone would expect from a hotel like this. They were very accommodating. The hotel was close to everything including the mall and a variety of restaurants in the area. I would definitely come back.

Review collected in partnership with Hyatt Hotels

Helpful?
Thank 965emirp
Management response:

Dear 965emirp, Thank you so much for taking the time to review our hotel, and I very happy to know our staff was accommodating during your stay. I will ensure to share your review with our staff and should you need help with anything now or in the future, please feel free to contact us! Assistant General Manager Christina Brown More 

South Santa Rosa
1 review
Reviewed 19 October 2016

Beds are a little stiff, price is a bit on the high side, but you do get a lot of space in the room, free parking, and free breakfast. Would have been nice if there was an ice machine on each floor. Would absolutely stay again.

Review collected in partnership with Hyatt Hotels

Helpful?
Thank alexandrias265
Management response:

Dear Alexandrias265, We thank for choosing us for your hotel accommodations, and we appreciate you taking the time to share your experience on TripAdvisor. Come see us again the next time you are in the area! Christina Brown Assistant General Manager More 

Seattle, Washington
1 review
Reviewed 16 October 2016

The hotel was nice, but cleanliness was not up to par with a messy breakfast area, trash on the floor, even in our room. We received an occupied room and no apology for the mistake. Staff was pleasant.

Review collected in partnership with Hyatt Hotels

Helpful?
Thank christinastravel2016
Management response:

Dear Christinatravel2016, Thank you so much for reviewing our property and informing us of our shortfalls. I hope you received my email, and I can assure you that I will discuss the incidents that happened during your stay with our staff so we can make sure it does not happen again. Thank you again, and I sincerely hope you decide... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free Breakfast
  • Free Parking
  • Restaurant
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Breakfast
  • Airport Transportation
  • Meeting Rooms
  • Multilingual Staff
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Free Parking
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities

Additional Information about Hyatt Place Ontario / Rancho Cucamonga

Address: 4760 East Mills Circle, Ontario, CA 91764
Region: United States > California > Ontario
Price Range: $186 - $259 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hyatt Place Ontario / Rancho Cucamonga 3*
Number of rooms: 127
Reservation Options:
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Also Known As:
Hyatt Place Ontario / Rancho Cucamonga Hotel Ontario
Hyatt Ontario Mills
Ontario Hyatt
Hotel Style:
#7 Family Hotel in Ontario
#8 Business Hotel in Ontario
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Questions & Answers

Questions? Get answers from Hyatt Place Ontario / Rancho Cucamonga staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“great customer service”
 of 5 bubbles Y7335HUrobertg, 9 Sep 2016 | Read review
“Currently on 6th Floor.”
 of 5 bubbles Catraveler52416, 24 May 2016 | Read review
“Would recommend being on a higher floor.”
 of 5 bubbles mjgwest, 21 May 2016 | Read review
“Best rooms are those that overlook the Ontario Mills Mall”
  • spacious living room area in the room
  • Even in a business hotel you can create romantic moments
  • Even on a business trip, you can create romance w/your loved one
  • good counter space around the sink area
  • bathroom
  • Interior view looking from the bed area
  • View from the top floor king room
  • kind bed
 of 5 bubbles Always5Star, 22 Mar 2016 | Read review
“Anywhere but the ground floor.”
 of 5 bubbles ljr2612, 27 Feb 2016 | Read review
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