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Hyatt Place Ontario / Rancho Cucamonga

Traveller (122)
Room & Suite (75)
Dining (32)
Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
Our Hyatt Place hotel combines style, innovation and convenience to create a seamless stay with modern comforts, such as free Wi-Fi and remote printing everywhere, access to entrees and snacks around the clock, roomy rooms with plenty of space to work and relax, and a 24/7 Gallery Market and Coffee to Cocktails Bar to gather over food & libations. Our close proximity to Ontario Mills Mall, the Ontario Convention Center and LA/Ontario Int'l Airport make us a perfect fit for family, leisure and business travelers. Not to mention our spacious rooms, furnished with a Cozy Corner sleeper sofa, 42" HDTV and Hyatt Plug Panel, allow professional and personal lives to flawlessly overlap. Check out the Gallery Breakfast in the morning, take a dip in the pool and break a sweat in our fitness center. Go ahead, get your comfy on - it's the Southern California way.
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Property amenities
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Bar/Lounge
Room Service
Restaurant
Airport Transportation
Banquet Room
Breakfast Available
Business Centre with Internet Access
Conference Facilities
Dry Cleaning
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
Pets Allowed ( Dog / Pet Friendly )
Public Wifi
Self-Serve Laundry
Shuttle Bus Service
Wheelchair Access
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Room features
Accessible rooms
Air Conditioning
Family Rooms
Minibar
Non-Smoking Rooms
Refrigerator in room
Good to know
HOTEL STYLE
Centrally Located
Mid-range
HOTEL CLASS

Location

Full view
79Somewhat walkable
Grade: 79 out of 100
56Restaurantswithin 1 km
5Attractionswithin 1 km
629Reviews
198Photos
3Q+A
59Room tips
Traveller rating
  • 346
  • 163
  • 69
  • 24
  • 27
Time of year
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Popular mentions
I am a Hyatt loyal customer and this was one of the worst stays ever. Checked into the first room and the air conditioning was blowing at 62 degrees. Mind you, it’s rainy and cold out. I tried putting the heater on but nothing but cold air blew out. Also, one of the “clean”
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Response from DFreeman2019, Director of Sales at Hyatt Place Ontario / Rancho Cucamonga
Responded 1 week ago
Thank you so much for taking the time to let us know about your recent stay with us. I do apologize for the inconveniences you experienced while here with us. We will share your feedback with the staff as this is not the normal for the hotel, so we will investigate to see what happened and how we can of course learn from this. Again thank you for taking the time to let us know about the issues and we hope that we might be able to have you as our guest again for future needs in the area.
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We recently rented space at the Hyatt Place Ontario. The price was good and the facilities were fantastic. The best part though was this staff. Dominque is the one that took care of us and got us started. After she left the rest of this incredible team were always there for
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Response from DFreeman2019, Director of Sales at Hyatt Place Ontario / Rancho Cucamonga
Responded 1 week ago
Thank you so much for taking the time to write a review of your most recent hotel experience and staff interaction. We enjoy working with all our clients who rent out our meeting space and are always glad to help! Please do keep us in mind for future bookings in the area, and we look forward to welcoming you back.
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The room was spacious and clean. The bed was large and comfortable enough. The bathroom felt luxurious. Staff was friendly and welcoming. It is within walking distance to Ontario Mills, and a short drive to any restaurants.
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Review collected in partnership with Hyatt Hotels
Response from DFreeman2019, Director of Sales at Hyatt Place Ontario / Rancho Cucamonga
Responded 1 week ago
We appreciate your review on the hotel and are glad you selected the Hyatt Place for your staycation. With the amenities we offer along with the proximity to the mall and various restaurants it does make for a great staycation experience. Please do keep us in mind for future stays in the area.
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Would definitely stay here again in the future. Brought some friends to stay with me and they really enjoyed their first time their in the hotel. Would be great to get some good discounts and free nights. I just joined the Hyatt rewards membership
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Review collected in partnership with Hyatt Hotels
Response from DFreeman2019, Director of Sales at Hyatt Place Ontario / Rancho Cucamonga
Responded 1 week ago
Thank you for letting us know of your recent stay at the hotel. We are glad to hear that both you and your friends enjoyed the amenities we offer. With joining the World of Hyatt Program keep a look out via email for different promotions that Hyatt runs through out the year on any discounts or promotions. We look forward to welcoming you as our guest again.
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All the new decor at this location brought it back to a contemporary look and status. Food is improving, Service staff friendly, I hesitate coming back to the RC location just because of the AC hot clod blasting even when using fan on to balance the air didn’t help much and a
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Review collected in partnership with Hyatt Hotels
Response from DFreeman2019, Director of Sales at Hyatt Place Ontario / Rancho Cucamonga
Responded 1 week ago
Thank you for giving us another opportunity to have you as our guest. We are happy to hear that you were able to enjoy more of the hotel with the changes we have made from the décor, to the new food items on the breakfast menu and gallery menu. We hope to continue to have you as our guest moving forward.
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bedroom
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12345615
Do you have a laundry room?
Yes, they have a laundry room. I believe that it's $2 per load, $2 per dry, and $2 for the detergent. There is a laundromat close to the hotel. Prices are less expensive and you can run multiple loads. That area is pretty safe, and I do my laundry at night.
0 votes
Is there an airport shuttle?
not sure
0 votes
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I didn't use those amenities. But I'm sure if you call the property directly they would be able to answer your question.
0 votes
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"View looking over the mall and mountains."
"Mountain View for quieter Room"
"Stay away from rooms near freeway"
"Ask for a room on the side away from the freeway."
"All rooms are great!"
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12345612
PRICE RANGE
USD 124 - USD 290 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hyatt place ontario / rancho cucamonga hotel ontariohyatt ontario millsontario hyatt
LOCATION
United StatesCaliforniaOntario
NUMBER OF ROOMS
127
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