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Hyatt Place Ontario / Rancho Cucamonga

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Hyatt Place Ontario \/ Rancho Cucamonga
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428 Reviews from our TripAdvisor Community

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Showing 401: English reviews
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San Francisco, California
Reviewed 2 days ago NEW

The Hyatt Place is in an ideal location as it is close to the freeway, shopping mall and airport. We booked our stay very last minute as we had unexpected changes in our travels. At check-in, the staff was very friendly and accommodating to help us in any way. As a Hyatt credit card holder (member), I was offered late...

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Helpful?
Thank Eves V
Phoenix, Arizona
HOTEL’S FAVOURITE REVIEW
Reviewed 8 January 2017

Boy, was I pleasantly surprised by this hotel! The rooms are very spacious and super clean. Comfortable beds. Great service! Close to a lot of restaurants and things to do. Breakfast was just ok but they serve Starbucks coffee so that was awesome! If we ever return to the area, we'll definitely stay here again!

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Helpful?
Thank AimeeLally
About Hotel's Favourite Review
BrandonJemisonHyatt, Guest Relations Manager at Hyatt Place Ontario / Rancho Cucamonga, responded to this review

Dear AimeeLally, Excellent! We're so happy to hear you were "pleasantly surprised" with the Hyatt Place Ontario/Rancho Cucamonga. We will continue to offer our guests spacious, clean, and comfortable accommodations as you experienced. AimeeLally, we look forward to your return. Come on back anytime. Best, Brandon Jemison Assistant General Manager

El Dorado Hills, California
Reviewed 2 days ago NEW

This is the second year I have stayed for a long weekend to attend the nearby NASCAR racing at AutoClub Speedway. Hotel is very nice, clean, and the staff are friendly and responsive. When I called the front desk to report the housekeeper forgot to leave wash cloths they apologized and within 10 minutes not only were wash cloths delivered...

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Thank Ted D
Las Vegas, Nevada
Reviewed 5 days ago NEW

This hotel is close to the airport and inside a mall. Lots of restaurants and shopping. Close to I-10, but driving west in the morning to LA could be bad. My job is 10 miles west and it took me 1/2 an hour and I started 7:15 AM. When you drive further west, the traffic is bad in the morning....

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Thank Tom Y
Malvern, Pennsylvania
Reviewed 1 week ago

Recently stayed here again since my last visit in July 2016. In 2016 I considered my stay as average; now I am bumping it up to very good. What I liked the best: staff enthusiasm and level of customer service, room layout, bed comfort, and shower water pressure. Needing improvement: the lighting is too "cold," there isn't a warm feel...

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Thank Keystone_Traveler
Reviewed 1 week ago

Very Nice Hyatt, Customer Service is Wonderful, Asst General Manager Brandon is always on the Floor Helping at Customer Service. Welcoming the Guest ...Always Stay here when Husband have Meetings Like a Vacation for me

Review collected in partnership with Hyatt Hotels
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Thank Pat D
Victorville, California
Reviewed 2 weeks ago

First time staying at this establishment and will not be the last. Isaac you're the man!! Awesome customer service!! Went out of his way to assist myself and others every chance he got. That goes along way in my book. Can't wait to stay here again!

Review collected in partnership with Hyatt Hotels
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Thank jjjordanalexander23
Whoville
Reviewed 2 weeks ago

We used this hotel as a stayover before an early LAX flight. Check-in was smooth and efficient. Room was very spacious, clean and comfortable. Close to Costco to gas up, and coffee/breakfast choices nearby.

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Thank Fulltime T
Melbourne, Australia
Reviewed 2 weeks ago

We arrived at the hotel and were able to check in early. The front desk staff were great and friendly. Breakfast was great the first day (Friday) and good on Saturday and Sunday. It was really busy on the weekend as sporting groups were staying here. There was enough food and drinks although the coffee and hot water were slow...

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Thank ljr2612
Thousand Oaks, California
Reviewed 2 weeks ago

This hotel is very close to the Ontario Mills mall, which has many restaurant and entertainment options. The employees were friendly and helpful. The room was spacious, comfortable and clean. The breakfast was good. The only exception I had were the eggs, which were very fake, powdery. They brand needs to be switched out.. overall, it was a great stay...

Review collected in partnership with Hyatt Hotels
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Thank Cindy S

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Multilingual Staff
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities

Additional Information about Hyatt Place Ontario / Rancho Cucamonga

Address: 4760 Mills Cir, Ontario, CA 91764-5223
Region: United States > California > Ontario
Price Range: $160 - $347 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hyatt Place Ontario / Rancho Cucamonga 3*
Number of rooms: 127
Reservation Options:
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Also Known As:
Hyatt Place Ontario / Rancho Cucamonga Hotel Ontario
Hyatt Ontario Mills
Ontario Hyatt
Hotel Style:
#7 Family Hotel in Ontario
#8 Business Hotel in Ontario
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Questions & Answers

Here's what travellers have asked, with answers from Hyatt Place Ontario / Rancho Cucamonga staff and other travellers.
1 question
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Saint Paul, Minnesota
2 months ago

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Questions? Get answers from Hyatt Place Ontario / Rancho Cucamonga staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Mountain views are the best...”
 of 5 bubbles ljr2612, 12 Mar 2017 | Read review
“North side quieter than south side.”
 of 5 bubbles acepdx, 20 Feb 2017 | Read review
“great customer service”
 of 5 bubbles Y7335HUrobertg, 9 Sep 2016 | Read review
“Currently on 6th Floor.”
 of 5 bubbles Catraveler52416, 24 May 2016 | Read review
“Would recommend being on a higher floor.”
 of 5 bubbles mjgwest, 21 May 2016 | Read review
5 of 5