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Hyatt Place Ontario / Rancho Cucamonga

Traveller (122)
Room & Suite (75)
Dining (32)
Certificate of Excellence
About
Location
Cleanliness
Service
Value
Certificate of Excellence
Our Hyatt Place hotel combines style, innovation and convenience to create a seamless stay with modern comforts, such as free Wi-Fi and remote printing everywhere, access to entrees and snacks around the clock, roomy rooms with plenty of space to work and relax, and a 24/7 Gallery Market and Coffee to Cocktails Bar to gather over food & libations. Our close proximity to Ontario Mills Mall, the Ontario Convention Center and LA/Ontario Int'l Airport make us a perfect fit for family, leisure and business travelers. Not to mention our spacious rooms, furnished with a Cozy Corner sleeper sofa, 42" HDTV and Hyatt Plug Panel, allow professional and personal lives to flawlessly overlap. Check out the Gallery Breakfast in the morning, take a dip in the pool and break a sweat in our fitness center. Go ahead, get your comfy on - it's the Southern California way.
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Property amenities
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Bar/Lounge
Room Service
Restaurant
Airport Transportation
Banquet Room
Breakfast Available
Business Centre with Internet Access
Conference Facilities
Dry Cleaning
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
Pets Allowed ( Dog / Pet Friendly )
Public Wifi
Self-Serve Laundry
Shuttle Bus Service
Wheelchair Access
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Room features
Accessible rooms
Air Conditioning
Family Rooms
Minibar
Non-Smoking Rooms
Refrigerator in room
Good to know
HOTEL STYLE
Centrally Located
Mid-range
HOTEL CLASS
Location
Full view
79Somewhat walkable
Grade: 79 out of 100
11Restaurantswithin 0.5 km
0Attractionswithin 0.5 km
Contact
4760 Mills Cir, Ontario, CA 91764-5223
Getting there
Ontario Intl Airport5 km
John Wayne Airport53 km
See all nearby hotels
Reviews & more
623Reviews
198Photos
3Q+A
59Room tips
Traveller rating
  • 341
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  • 69
  • 23
  • 27
Time of year
Traveller type
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Popular mentions
Had to drive down to SoCal for emergency family trip and this room was available within our budget and expectations. Staff were all very friendly. Location is also great because it’s close to 2 different malls to bring my kids to.
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Review collected in partnership with Hyatt Hotels
This place did not have my room ready when we arrived after check in time (strike one). The breakfast was an utter zoo (strike two) - no place to sit, no food, no coffee, just a loud mess. Went to fill up gas before leaving and my gas cap was stolen that night (strike three). Do
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Response from DFreeman2019, Director of Sales at Hyatt Place Ontario / Rancho Cucamonga
Responded 2 weeks ago
Thank you for completing our Guest Survey regarding your recent stay at our hotel. I apologize for the issues you had from check-in to breakfast the following morning. In addition, please know that your comments and issues will be addressed with our Front Desk department and breakfast department to ensure issue is an isolated incident. It is our hope that you give us another opportunity to serve you. Again, I apologize for the inconvenience during your stay and hope to see you during your next visit.
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Pros: the hotel was clean and very well maintained, and it had nice amenities (ex: gym and pool). The staff was friendly and accommodating, the rooms were nice and spacious, and the bed was surprisingly pretty comfortable. Cons: The walls are thin and there was some yelling and
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Review collected in partnership with Hyatt Hotels
Response from DFreeman2019, Director of Sales at Hyatt Place Ontario / Rancho Cucamonga
Responded 2 weeks ago
Thank you so much for your recent stay at the hotel and the positive feedback on the amenities offered and the spacious guest rooms. We do apologize for the inconvenience of being able to hear another guest disturbance. In the future we are happy to address any late-night issues so that you can enjoy a wonderful relaxing night sleep. Please do keep us in mind for your next visit to the Ontario area.
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I have stayed at this Hyatt Place several times and am always pleased with the service, cleanliness, tasteful appointments, convenient and fine breakfast. It is close by to lots of shopping and eating and centrally located for travel. I'm glad to be a Hyatt customer and guest at
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Review collected in partnership with Hyatt Hotels
Response from DFreeman2019, Director of Sales at Hyatt Place Ontario / Rancho Cucamonga
Responded 2 weeks ago
We appreciate your wonderful comment on your visits to the hotel and are happy to have a loyal Hyatt customer with us. We look forward to having you as our guest in the future.
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We stayed here because I had world of Hyatt points and had a free night here. Honestly I was blown away with how nice this hotel is. The check in process was very easy, The room was impeccably clean and the layout of the room was planned out very well. The location of this hotel
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Response from DFreeman2019, Director of Sales at Hyatt Place Ontario / Rancho Cucamonga
Responded 2 weeks ago
Thank you so much for taking the time to rate your most recent experience at the hotel. We are happy to hear that you chose the hotel to use your free night points at, and that we were able to ensure you had a pleasant stay. We strive to make sure everyone has a great experience and can enjoy the mall and surrounding restaurants. We also do appreciate the security presence not only from the mall security but also Ontario Police Department that drives through the area often due to the high volume of mall traffic in the area. We look forward to having you as our guest again.
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Photo provided by managementHyatt Place Ontario / Rancho Cucamonga
Photo provided by managementHyatt Place Ontario / Rancho Cucamonga
Photo provided by managementHyatt Place Ontario / Rancho Cucamonga
Photo provided by managementHyatt Place Ontario / Rancho Cucamonga
Photo provided by managementHyatt Place Ontario / Rancho Cucamonga
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12345615
Do you have a laundry room?
Yes, they have a laundry room. I believe that it's $2 per load, $2 per dry, and $2 for the detergent. There is a laundromat close to the hotel. Prices are less expensive and you can run multiple loads. That area is pretty safe, and I do my laundry at night.
0 votes
Is there an airport shuttle?
not sure
0 votes
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Is there a hot tub and is the pool heated?
I didn't use those amenities. But I'm sure if you call the property directly they would be able to answer your question.
0 votes
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"View looking over the mall and mountains."
"Mountain View for quieter Room"
"Stay away from rooms near freeway"
"Ask for a room on the side away from the freeway."
"All rooms are great!"
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12345612
PRICE RANGE
USD 117 - USD 289 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hyatt place ontario / rancho cucamonga hotel ontariohyatt ontario millsontario hyatt
LOCATION
United StatesCaliforniaOntario
NUMBER OF ROOMS
127
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