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DoubleTree by Hilton Hotel Ontario Airport

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Traveller (213)
Room & Suite (73)
Dining (20)
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Overview
  • Excellent46%
  • Very good28%
  • Average15%
  • Poor7%
  • Terrible4%
Travellers talk about
“double tree”(84 reviews)
“front desk”(174 reviews)
“main building”(22 reviews)
Free Internet
Free Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Free Airport Transportation
4 Star Hotel
All hotel details
Offers from DoubleTree by Hilton Hotel Ontario Airport
Special Offer: Double Points, Every Stay
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Offers from DoubleTree by Hilton Hotel Ontario Airport
Special Offer: Double Points, Every Stay
Hotel deals
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,358)
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All reviewsdouble treefront deskmain buildingmisty's loungecookiesconvention centerontario airportnice hotelinland empireroom was largenice poolnice staybusiness tripyolandalobbyconferencestarbucks
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11 - 15 of 1,324 reviews
Reviewed 3 weeks ago

The check-in & our service was completely horrible. There was a lack of efficient communication among the staff that caused us to spend hours explaining the changes made to our reservations with several of staff and supervisors. The staff were rude with us when their...More

Review collected in partnership with DoubleTree by Hilton
Thank kimmiann2003
Response from Miri L, on behalf of management at DoubleTree by Hilton Hotel Ontario AirportResponded 2 weeks ago

Dear kimmiann2003, Thank you for your review of your recent experience at our hotel. We’re very sorry that you encountered an unacceptable level of service. We do our best to make sure all of our guests have a rewarding stay. We’ve addressed these issues with...More

Reviewed 3 weeks ago

Clean room and freindly staff . Rooms were spacious and pretty clean. Pool stayed open late and the staff was helpful in getting directions to other amenities in the area. Family enjoyed happy hour snacks.More

Review collected in partnership with DoubleTree by Hilton
Thank kellemcmahon
Response from MendozaMonica, Front Office Manager at DoubleTree by Hilton Hotel Ontario AirportResponded 2 weeks ago

Hello, kellemcmahon, I would like to express my appreciation for your feedback in regards to your recent stay with us. It is our goal to provide every guest with first class service and hospitality for which DoubleTree by Hilton Ontario is known for. It's even...More

Reviewed 4 weeks ago

A nice place. I flew in to Ontario for work in Riverside. We landed late (almost) midnight and stayed here. The hotel was nice as expected. The room was very nice as they always are. The breakfast was great but the wait staff were wonderful....More

Thank DeltaBiker
Response from MendozaMonica, Front Office Manager at DoubleTree by Hilton Hotel Ontario AirportResponded 2 weeks ago

Hello DeltaBiker, Thank you for your survey, when visiting the Ontario California area the Doubletree Hotel Ontario-Airport is definitely the place to stay. We are conveniently located, great rooms and food and wonderful team members. Kind regards, DoubleTree by Hilton Ontario, Ca.

Reviewed 22 March 2018

We really enjoyed our 5 day stay at this facility. From the warm cookies at check in to the comfortable beds it was all GREAT. The staff was friendly and helpful and the food was really good. We will be back !More

Review collected in partnership with DoubleTree by Hilton
Thank sharonal00
Response from MendozaMonica, Front Office Manager at DoubleTree by Hilton Hotel Ontario AirportResponded 2 weeks ago

Hello Sharona100 I would like to express my appreciation in regards to you completing a review about your recent stay with us. We continually strive to provide each and every guest with an overall "10" experience in both product and service. It would be our...More

Reviewed 22 March 2018 via mobile

This hotel is huge in a hugely inconvenient way. Literally took me over 5 minutes to walk to my room from the lobby. It makes a Vegas casino hotel look small. For someone who is here for literally 8 hours on an overnight business trip,...More

Thank Amy P
Response from MendozaMonica, Front Office Manager at DoubleTree by Hilton Hotel Ontario AirportResponded 2 weeks ago

Hello Amy P, Thank you for posting a review in regard to your recent stay with. Please accept our deepest apologies for your disappointment with your overall stay and first time visit to a Hilton property.Although we don't get a second chance to make a...More

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About
Amenities
Top amenities
Pool
Free Parking
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Bar/Lounge
Free Internet
Hotel Amenities
Free Parking
Business Centre with Internet Access
Room Service
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hot Tub
Heated pool
Outdoor pool
Details
Price range
USD 140 - USD 256 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Romantic Hotel in Ontario
#9 Business Hotel in Ontario
#10 Family Hotel in Ontario
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
USD 140 - USD 256 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Romantic Hotel in Ontario
#9 Business Hotel in Ontario
#10 Family Hotel in Ontario
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (213)
Room & Suite (73)
Dining (20)
Pool & Beach (19)
Business Centre & Event Rooms (10)
Questions & Answers
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goodjobjoe
16 August 2017|
AnswerShow all 2 answers
Response from CaliDgaf | Reviewed this property |
There is a Victoria Gardens about 8 mills from the hotel but I'm not sure if you can get the shuttle to take you there. You might want to contact the hotel to get a better answer to that question. Happy shopping
0
Votes
goodjobjoe
16 August 2017|
AnswerShow all 3 answers
Response from MendozaMonica | Property representative |
Hello, We only service transportation to the Ontario Mills Mall. We suggest Uber or a taxi.
0
Votes
Jahnavi W
29 April 2017|
AnswerShow all 2 answers
Response from MendozaMonica | Property representative |
Hello Jahnavi W, Yes, there is a iron and ironing board in all the rooms.
1
Vote
Room Tips
"Try to avoid road view, but windows are well insulated."
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"This is a business hotel. Get in, get out."
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"Only in banquet room"
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"Try to get a room in Building 1, which is closer to the restaurant and amenities."
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