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Radisson Ontario Airport

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Radisson Ontario Airport
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602 Reviews from our TripAdvisor Community

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There are newer reviews for Radisson Ontario Airport
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Showing 592: English reviews
Las Vegas, Nevada
Reviewed 4 weeks ago via mobile

Upon staying we were greeted with a very pleasant staff, upon entering our room not so pleased. Our security feature on the door frame was broken and requested it to be fixed the AC vent hummed all night and that obnoxious "MOLD" smell permeating the air made us sick. We were to stay till Sunday but cut it short as...

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Helpful?
Thank garysgirl65
Reviewed 4 weeks ago via mobile

DO NOT BOOK this hotel! We had to change to THREE different rooms, the first room had a giant piece of carpet ripped up, the carpet hadn't been vacuumed in at least a week or two, the sink was clogged, the vanity light didn't work, and neither did the phones. The second room they switched us to, very unfriendly like,...

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Thank Christopher T
Reviewed 4 weeks ago

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Thank jeannel295
Palm Desert, United States
Reviewed 5 weeks ago

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Thank Patricia S
Management response:

visalia, United States
Reviewed 5 weeks ago

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Thank Lydia N
Management response:

Imperial, California
Reviewed 1 November 2016

WEll lets start off with 40 minutes to check in on October 29th. Second the damn elevator did not work climbed three flights of stairs with a lot of luggage and my boyfirnd has CHF, them had to walk a half mile down long hot stinky hallway to room and the room #'s are all screwed up!! Next two towels...

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Thank fieryfritz
Management response:

My name is Raymond Jones, I am the General Manager of the Radisson Hotel, Ontario Airport, Ontario, CA. I have read your review and would like to apologize for the sub-standard experience that you had while staying at our hotel. Saturday October 29, 2016 was a very busy day with over 500 guests checking in and out of the hotel...

CHANDLER, United States
Reviewed 28 October 2016

D Street Bar service completely unaccepable. Not enough staff to support the event in the bar. Took 90 minutes or more from the time we entered to get the attention of the wait staff and our food to arrive

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Helpful?
Thank William S
CarlsonRezidor, Online Customer care at Radisson Ontario Airport, responded to this review

We appreciate your feedback regarding the bar. We regret to hear your dining experience did not meet your expectations. We apologize that they were understaffed. We have shared your comments and concerns with our Bar manager so the situation may be addressed to ensure that outstanding service and presentation is delivered.

Reviewed 27 October 2016 via mobile

Business trip. Company opening a new office, showroom. Ok worse hotel from dirty Pool, poorly maintenance of pool area,my door left ajar twice after cleaning crew, coffee machine didn't work, cleaning crew need classes on vacuum used one of the worse hotel I have ever stay and wait I have 3 more days after 2 long weeks.better choices across the...

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Thank hector1169
CarlsonRezidor, Online customer support at Radisson Ontario Airport, responded to this review

We apologize you were not satisfied with the condition of the hotel during your stay and that the pool was dirty. We appreciate you taking the time share your experience. Your comments are valued, and your suggestions will be used to consider improvements in the future.

Reviewed 26 October 2016

Bugs in bed, no help with baggage, fourth room they tried was descent. Restaurant food was cold and unappetizing. On the bright side being close to Ontario airport it was relatively quite. One bank of elevators in lobby and a long way away from three out of four rooms they sent me to. I did ask for a quite room...

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Thank anthonysU9084XT
CarlsonRezidor, Online customer support at Radisson Ontario Airport, responded to this review

We appreciate your feedback regarding the restaurant. We regret to hear your dining experience did not meet your expectations. We have shared your comments and concerns with our food and beverage department so the situation may be addressed to ensure that outstanding service and presentation is delivered.

Las Vegas, Nevada
Reviewed 26 October 2016

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Thank michelledZ7368OW
CarlsonRezidor, Online customer support at Radisson Ontario Airport, responded to this review

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Free Parking
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Airport Transportation
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about Radisson Ontario Airport

Address: 2200 E Holt Blvd, Ontario, CA 91761-7671
Region: United States > California > Ontario
Price Range: $107 - $188 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Radisson Ontario Airport 3.5*
Number of rooms: 299
Reservation Options:
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Also Known As:
Radisson Ontario Airport Hotel Ontario
Marriott Ontario
Ontario Marriott
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Questions & Answers

Here's what travellers have asked, with answers from Radisson Ontario Airport staff and other travellers.
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Questions? Get answers from Radisson Ontario Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“don't get room next to airport/train tracks”
 of 5 bubbles fieryfritz, 31 Oct 2016 | Read review
“Some rooms have a nice view of the courtyard/pool. Very relaxing!”
 of 5 bubbles jaredr399, 20 Oct 2016 | Read review
“Ask for something on the back wing, top floor.”
 of 5 bubbles daves1148, 13 Oct 2016 | Read review
“Ask for a ground-floor room- you get a free private back garden!!”
 of 5 bubbles SharvinNP, 2 Sep 2016 | Read review
“The hotel may have a good room somewhere but the staff will ruin your day. NOT WORTH IT.”
 of 5 bubbles 490marielap, 9 Aug 2016 | Read review
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