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Ontario Airport Hotel and Conference Center

Traveller (73)
Room & Suite (19)
Dining (1)

About

Location
Cleanliness
Service
Value
The Ontario Airport Hotel and Conference Center is centrally located in the Inland Empire of Southern California 2.1 Miles away from the Ontario International Airport and the Ontario Convention Center. This convenient location is also accessible via major highways to the surrounding areas of Claremont, Pomona, Riverside, Temecula, San Bernardino, Palm Springs and Los Angeles.
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Property amenities
Pool
Restaurant
Room service
Fitness Centre with Gym / Workout Room
Free parking
Bar/Lounge
Free High Speed Internet (WiFi)
Airport transportation
Banquet Room
Breakfast Available
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Outdoor pool
Public Wifi
Shuttle Bus Service
Wheelchair Access
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Room features
Air conditioning
Family Rooms
Non-smoking rooms
Good to know
HOTEL STYLE
Quiet
Business
HOTEL CLASS

Location

Full view
47Car recommended
Grade: 47 out of 100
18Restaurantswithin 1 km
3Attractionswithin 1 km
428Reviews
76Photos
5Q+A
81Room tips
Traveller rating
  • 140
  • 154
  • 60
  • 30
  • 44
Time of year
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  • English
Popular mentions
Service: Above Average or Good The service we think was above average or good. Good thing that the lady on the front desk, (sorry we forgot your name), let us checked-in early at about 12:00nn because we are really very tired. She also upgraded us to a room with a refrigerator
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Response from Ian A, Front Office Manager at Ontario Airport Hotel and Conference Center
Responded 2 weeks ago
Dear BsnessTravels, Thank you for taking the time to review our hotel during your recent visit. I am pleased to hear that you enjoyed your experience with us including our wonderful staff. We appreciate your comments and thank you for communicating a few concerns, as this is the only way we can continue to improve our guest satisfaction. We hope to see you back in the near future! Sincerely, Ian Asmundson Front Office Manager
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I needed a hotel for one night and decided to roll the dice on a $65/night room rate here. I was pleased to find friendly staff, a clean and spacious room (though it had a slight musty smell), and a tasty breakfast buffet for an additional $12 (inclusive of coffee). I'd
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Response from Ian A, Front Office Manager at Ontario Airport Hotel and Conference Center
Responded 2 weeks ago
Dear Butterandjelly, Thank you for taking the time to review your recent experience here at the Ontario Airport Hotel. We are delighted to hear that you enjoyed your stay, including our large rooms and friendly staff, and appreciate you taking the time to provide such wonderful feedback. We look forward to your next visit when back in the Ontario area! Sincerely, Ian Asmundson Front Office Manager
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Very nice hotel, great shuttle driver Chinaah, she was awesome, friendly and on time. My company had a conference here and the sales staff and Banquet staff were very helpful and accommodating. The hotel is clean and very nice
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Response from Ian A, Front Office Manager at Ontario Airport Hotel and Conference Center
Responded 2 weeks ago
Dear Tiptalker, Thank you so much for taking the time to leave us a review on TripAdvisor. We appreciate your kind review and are happy to see that you enjoyed your stay with us. I will make sure to share your review with our entire team as they are the ones providing a superior guest experience. We hope to welcome you back again in the near future! Sincerely, Ian Asmundson Front Office Manager
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I stayed at the Ontario Airport Hotel two different times and it was a nice expierience. Luis and Wilkenia from front desk are very nice people and they provided a good service. Rooms were clean a nice👌🏻
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Response from Ian A, Front Office Manager at Ontario Airport Hotel and Conference Center
Responded 2 weeks ago
Dear N1381BXalanc, Thank you for choosing to stay with us, and I appreciate your kind scores and specific comments about your experience here at the Ontario Airport Hotel. Our staff strives to provide each of our guests with the absolute best experience and we are so happy that you had a positive and memorable time with us. We hope to see you back in the near future! Sincerely, Ian Asmundson Front Office Manager
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Excellent check in and speedy service. Luis was knowledgable and friendly. I will return when in the area again. We received a replacement coffee machine on lightning speed when we called to ask for a new one
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Response from Ian A, Front Office Manager at Ontario Airport Hotel and Conference Center
Responded 3 weeks ago
Dear EuroJewel, Thank you for choosing the Ontario Airport Hotel as your destination and for taking the time to share your wonderful experience with all of us! We are thrilled to know that you enjoyed your stay, and that your check in experience with Luis was exceptional. We look forward to another opportunity to welcome you back as our guest. Sincerely, Ian Asmundson Front Office Manager
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All photosTravellerRoom & SuiteDining Pool & Beach
View from Room
Overview2
Overview1
View of Mt. Baldy from our floor.
bar area near door
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Do I get a deposit back
The incidental deposit is returned within 3 to 5 business days as long as no room charges have been incurred.
0 votes
Are cats welcomed in the room?
Cats are welcome, and we do have a $20 per night pet fee.
0 votes
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Do you have transfers to the airport, please.
Thank you for your interest in our hotel. We do have a complimentary shuttle to and from the Ontario Airport. Our shuttle runs from 4:30am to 11:30pm. We ask that you call the hotel when you are ready for pick up at the airport and that you schedule your drop off time with the Front Desk. Also, all the comments regarding the issues have been resolved. Please feel free to contact the hotel directly and will be happy to assist.
0 votes
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does this hotel have a fridge? How much is the charge to bring your dog?
teacupmama, Our rooms do not have mini-fridges but they are available upon request based on availability at no charge, and we do have a $20.00 per day non-refundable pet fee. Please contact us at the hotel if you have any further questions or concerns and we will be happy to assist.
0 votes
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Dear Mauro M, I apologize but Trip Advisor will not allow me to enter an email address in my response. Please contact the hotel directly at 909-980-0400 and we will be happy to note your reservation for a late arrival. Hospitably, Ian A. Front Office Manager
0 votes
"Recommend upper floors , but all rooms are nice. Two double beds or king suites. AC/heat very quiet and thermostat controlled in each room."
"All rooms seem to have a great view no apparent noise."
"Rooms on the north side have great mountain views."
"Accessibility for sure, excellent customer service ! Breakfast buffet was very good ! Close to freeway and Airport !"
"Get a room on a higher level to reduce noise from events in the lobby area"
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PRICE RANGE
USD 93 - USD 187 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hilton ontario airport hotel ontarioontario hilton
FORMERLY KNOWN AS
Ontario International Airport Hotel
LOCATION
United StatesCaliforniaOntario
NUMBER OF ROOMS
309
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