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Ontario Airport Hotel and Conference Center

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Ontario Airport Hotel and Conference Center
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301 Reviews from our TripAdvisor Community

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Showing 278: English reviews
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Hyattsville
Reviewed 1 week ago

This is as a hotel should be. No surprises! Excellent food at the bar, prepared by their On Staff Chinese Chef (best Kung Pao Shrimp that I've had -- very fresh!). Clean facxility, and quiet. But I was only there for one night. Shuttle Driver took me to the airport early for a Red Eye flight -- excellent service! Because...

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Helpful?
Thank UncleGuy
Ian A, Front Office Manager at Ontario Airport Hotel and Conference Center, responded to this review

Dear UncleGuy: Thank you for staying with us and I appreciate you taking the time to post your comments and rate your experience with us. I will certainly share your survey with our entire team, as we believe it very important for all associates to be able to see how our guests rate their stay with us. Sincerely, Ian Asmundson...

Fulton
Reviewed 2 weeks ago via mobile

Was supposed to have a King room but got a double. Had a King reserved but was told none were available. was offered a double queen but it was at the very end of the hotel. Ended up with the original double. Heat/air was on a motion sensor; consequently the room got hot overnight. not totally impressed.

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Helpful?
Thank Jeanne M
Ian A, Front Office Manager at Ontario Airport Hotel and Conference Center, responded to this review

Dear Jeanne M: Thank you for staying with us and for taking the time to post your comments and rate your experience with us. I was quite distressed to read that you had such a poor experience here at the Ontario Airport Hotel. I would like to take this opportunity to apologize. I know this does not change your experience,...

Philadelphia, Pennsylvania
Reviewed 13 February 2017

Let's just say there aren't enough words to Thank this hotel for their outstanding employee customer service!! Had to get a hotel last night, while driving my mom back to Las Vegas, just out of Cedar Sinai Hospital (the Best) from a heart procedure. It was late and she needed to rest so I booked this hotel mostly hoping it...

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Helpful?
Thank Frequenttrvler33
Ian A, Front Office Manager at Ontario Airport Hotel and Conference Center, responded to this review

Dear gem4real2001: Thank you for choosing to stay with us, and I appreciate your kind scores and specific comments about your experience with us. I will certainly share your survey with our entire team, as we believe it very important for all associates to be able to see how our guests rate their stay with us. In particular, I know...

Reviewed 11 February 2017 via mobile

I checked into this hotel at the last minute as I didn't know that my daughter was going to move onto the next division at a tournament. Daniel at the front desk bent over backwards to assist us in our needs. They were a bit unreasonable (our needs) and he handled it with expeditious grace. I would like to thank...

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Helpful?
Thank Mia H
Ian A, Front Office Manager at Ontario Airport Hotel and Conference Center, responded to this review

Dear Mia H: Thank you for choosing to stay with us, and I appreciate your kind scores and specific comments about your experience with us. I will certainly share your survey with our entire team, as we believe it very important for all associates to be able to see how our guests rate their stay with us. In particular, I...

Reviewed 2 February 2017 via mobile

I really had good experience with Ontario Airport Hotel the whole experience wasn't too different than high quality brand name hotels.Hotel also had many amenities as bar and restaurant they also offer free shuttle to airport almost every other 15 mins. Stuff on the front desk very friendly and helpful, I booked balcony room and it had great review.Bed was...

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Helpful?
Thank Denyskar
Ian A, Front Office Manager at Ontario Airport Hotel and Conference Center, responded to this review

Dear Denyskar: Thank you for choosing to stay with us, and I appreciate your kind scores and specific comments about your experience with us. I will certainly share your survey with our entire team, as we believe it very important for all associates to be able to see how our guests rate their stay with us. Thank you again and...

Reviewed 23 January 2017

Stayed overnight for a quick trip in and out of Ontario airport. Location was very convenient, parking was free, and the room was large and comfortable. Restaurant and bar onsite a plus. Very good value for the money!

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Helpful?
Thank Ben R
Ian A, Front Office Manager at Ontario Airport Hotel and Conference Center, responded to this review

Dear Ben R: Thank you for staying with us and I appreciate you taking the time to post your comments and rate your experience with us. Sincerely, Ian Asmundson Front Office Manager

Chicago
Reviewed 18 January 2017

Nothing special here, though nothing horrible. The Ontario Airport Hotel and Conference Centre is a big bland statement of dated genericism. The rooms are comfortable enough, and clean enough, and the staff is pleasant enough, still nothing here seems like it's enough. It's sort-of a museum piece that expresses just how dull a hotel can be.

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Helpful?
Thank John K
Ian A, Front Office Manager at Ontario Airport Hotel and Conference Center, responded to this review

Dear John K: Thank you for staying with us and I appreciate you taking the time to post your comments and rate your experience with us. Sincerely, Ian Asmundson Front Office Manager

Flower Mound, Texas
Reviewed 14 January 2017

I honestly do not know if this issue is the fault of the hotel or TripAdvisor. I used the trip advisor info that the hotel has free breakfast as a deciding factor in booking the reservation and, in fact, they do not. In addition the room coffee was not drinkable because some one had put salt in the device. When...

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Helpful?
Thank luv2travl47
Ian A, Front Office Manager at Ontario Airport Hotel and Conference Center, responded to this review

Dear luv2travl47: Thank you for staying with us, and I appreciate your comments about your experience with us. I would like to apologize for any confusion regarding the breakfast and for the status of the coffee maker in your guest room. I have spoken to my staff and the Executive Housekeeper regarding your comments. I know that does not change...

Corona, California
Reviewed 8 January 2017 via mobile

My family came here after a bad experience at a hotel down the street. Rooms were clean, staff were neat and friendly. Beds were comfy. Breakfast was good, not complimentary. Kids eat free though. Free wifi and parking. Nice hot showers. Overall, we had a great stay.

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Helpful?
Thank EmandelanEden
Ian A, Front Office Manager at Ontario Airport Hotel and Conference Center, responded to this review

Dear EmandelanEden: Thank you for staying with us and I appreciate you taking the time to post your comments and rate your experience with us. Sincerely, Ian Asmundson Front Office Manager

Albuquerque, New Mexico
Reviewed 28 December 2016

California for the holidays. This place was recommended by family. Very nice and clean rooms. The beds are comfortable. They have all the amenities you could ask for outta of a hotel. Very close to Ontario Airport. I believe this hotel was a Hilton at one point. Very clean change over with new mgnt. Defiantly would stay here again in...

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Helpful?
Thank Dwayne B
Ian A, Front Office Manager at Ontario Airport Hotel and Conference Center, responded to this review

Dear Dwayne B: Thank you for staying with us and I appreciate you taking the time to post your comments and rate your experience with us. Sincerely, Ian Asmundson Front Office Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Shuttle Bus Service
  • Airport Transportation
  • Room Service
  • Meeting Rooms
  • Business Centre with Internet Access
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Concierge
Official Description (provided by the hotel)
The Ontario Airport Hotel and Conference Center is centrally located in the Inland Empire of Southern California 2.1 Miles away from the Ontario International Airport and the Ontario Convention Center. This convenient location is also accessible via major highways to the surrounding areas of Claremont, Pomona, Riverside, Temecula, San Bernardino, Palm Springs and Los Angeles. ... more   less 

Additional Information about Ontario Airport Hotel and Conference Center

Address: 700 North Haven Ave, Ontario, CA 91764-4902 (Formerly Ontario International Airport Hotel)
Region: United States > California > Ontario
Price Range: $128 - $184 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Ontario Airport Hotel and Conference Center 3.5*
Number of rooms: 309
Reservation Options:
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Also Known As:
Hilton Ontario Airport Hotel Ontario
Ontario Hilton
Hotel Style:
#14 Business Hotel in Ontario
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Questions & Answers

Here's what travellers have asked, with answers from Ontario Airport Hotel and Conference Center staff and other travellers.
4 questions
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Temecula, California
over a year ago
over a year ago

See all questions (4)

Questions? Get answers from Ontario Airport Hotel and Conference Center staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Awesome beds and linen! Starbucks coffee in lobby! Cabana rooms right next to pool!”
 of 5 bubbles Frequenttrvler33, 12 Feb 2017 | Read review
“double bed rooms are spacious”
 of 5 bubbles 797dwayneb, 27 Dec 2016 | Read review
“Cabana rooms are the best”
 of 5 bubbles moonpatt, 30 Nov 2016 | Read review
“Park on the east side of the hotel for easy access o tthe elevators”
 of 5 bubbles JohnM866, 26 Sep 2016 | Read review
“Be sure to ask if you want a fridge - they don't come in the rooms.”
 of 5 bubbles NanaQuilter, 20 Sep 2016 | Read review
5 of 5