We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Want the lowest hotel prices? You're in the right place. We check 200+ sites for you.

Hampton Inn & Suites Ontario

Show Prices
Certificate of Excellence
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
Hampton Inn & Suites Ontario
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

399 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 382: English reviews
Start your review of Hampton Inn & Suites Ontario
 Click to rate
Reviewed 5 days ago NEW

Hampton Inn Ontario had excellent service and amenities. The location was great. Very impressed with the friendly professional staff and couldn't have been more helpful. Will definitely stay here again.

Review collected in partnership with Hampton
 Report
Helpful?
Thank Joe C
HamptonOntario, Assistant General Manager at Hampton Inn & Suites Ontario, responded to this review

Hi Joe C, On behalf of the entire staff, we would like to thank you for sharing your experience with our friendly and professional staff in addition to mentioning our great location. We are thrilled that you will definitely stay here again and we appreciate you sharing that with us and the trip advisor community. See you again soon! Always...

Fontana, United States
HOTEL’S FAVOURITE REVIEW
Reviewed 7 November 2016 via mobile

You feel at home the moment you arrive at the Hampton inn & suites in Ontario. You are greeted with a smile from check in to check out. I was in a double queen studio suite and it was very spacious. The layout of the room is very nice. The bathroom was a nice size as well. The toilet was...

 Report
Helpful?
Thank Joy B
About Hotel's Favourite Review
HamptonOntario, Assistant General Manager at Hampton Inn & Suites Ontario, responded to this review

Hello Joy B, THANK YOU, for taking time to share this awesome review with us and trip advisor. It was a pleasure to have you and your family stay, and it was very nice texting back and forth with you to ensure that your requests were complete. Thank you for mentioning the layout and comfort of our rooms and of...

Williamsburg, United States
Reviewed 1 week ago

This is a very nice hotel with a very courteous staff. The location was ideal right across the street from the mall and the movies. The location also had several options for shopping and dining. The location was also very close to the freeway.

Review collected in partnership with Hampton
 Report
Helpful?
Thank 622tangelar
HamptonOntario, Assistant General Manager at Hampton Inn & Suites Ontario, responded to this review

Hello 622tangelar, Thank you for taking the time share you review of our hotel with us and the trip advisor community. How very kind of you to mention that our hotel is nice and our staff courteous. Out location is prime and definitely filled with shopping eateries and activities within walking distance. We certainly hope you will recommend us and...

Ontario
Reviewed 1 week ago

Found bed bugs on my mattress. They rectified the matter quickly, but had I not been traveling with a team and for business, I would have promptly found another hotel. Word to the wise-- when you get to your room, pull your mattress pad back and inspect the mattress underneath. If you see specks of dirt about the size of...

Review collected in partnership with Hampton
 Report
Helpful?
Thank 934brandiek
HamptonOntario, Assistant General Manager at Hampton Inn & Suites Ontario, responded to this review

Dear 934brandiek, Thank you for you most recent stay. We obviously take any mentions of bed bugs very seriously and after a full inspection following your stay, I can confirm that there was no infestation of bed bugs in your room or any rooms surrounding your guest room. Please accept my apology for the insect that was found in your...

Norwich, Connecticut
Reviewed 4 weeks ago

a 1 night stay at Hampton inn Ontario checked in early the room was ready check inn was quick and easy room was clean and quiet breakfast was good great location across fron Ontario mills mall close to restaurants and the airport

 Report
Helpful?
Thank donthegangsta
HamptonOntario, Manager at Hampton Inn & Suites Ontario, responded to this review

Hello donthegangsta, Thank you so very much for sharing your review with us and trip advisor. I appreciate your mention of our clean and quiet rooms, the good breakfast and great location across from the Mills, restaurant and airport. We sincerely hope that you return again. Always In Hamptonality, Laura

San Diego, California
Reviewed 4 weeks ago

Trying to turn the on the shower, the handle came off and caused me to fall backward onto the tile floor. Management handled this incident very poorly not knowing where the nearest Urgent Care was and NOT knowing they wouldn't treat me even though I have excellent insurance.

Review collected in partnership with Hampton
 Report
Helpful?
Thank D7843JKchristinek
HamptonOntario, Assistant General Manager at Hampton Inn & Suites Ontario, responded to this review

D7843JKchristinek, Thank you for sharing your review with us and the trip advisor community. I know you were dealing with the interim General Manager and things did not go as smoothly as they ought; however, I hope that since the incident, the necessary steps have been taken with that manager to see the process thru to completion and to your...

Easton, Massachusetts
Reviewed 4 weeks ago

We had a great experience at this Hampton Inn. We would definitely stay again. The staff was friendly and helpful. The property is clean and pleasant. The location is excellent and the view from the front entrance is breathtaking.

Review collected in partnership with Hampton
 Report
Helpful?
Thank MMA916
HamptonOntario, Manager at Hampton Inn & Suites Ontario, responded to this review

MMA916, Wow, thank you for speaking highly of our staff being friendly and helpful, the cleanliness of our property and the breathtaking view from our hotel entrance. We are thrilled that you enjoyed yourself and look forward to welcoming you again. Always In Hamptonaltiy, Laura

Carlsbad, United States
Reviewed 2 January 2017

Amenities and location of hotel is a plus. Located adjacent to a mall parking lot so there are things to do within walking distance. Complimentary breakfast was satisfying yet nothing to boast about. Lobby is very comfortable with a couple tvs and comfortable chairs.

Review collected in partnership with Hampton
 Report
Helpful?
Thank Marshall K
HamptonOntario, Manager at Hampton Inn & Suites Ontario, responded to this review

Hi Marshall K, I appreciate you taking your time to talk about your thoughts on our property. THank you for mentioning our breakfast and the comfort of our lobby. We certainly hope you enjoyed your stay and will return should you travels bring you to the Inland Empire. Have a great day. Always In Hamptonality, Laura

Pleasanton, California
Reviewed 30 December 2016

Location across the mall was very convenient We would consider staying here again The free internet and all day coffee is a plus The bed was comfortable and room clean It was relatively quiet with no traffic noise.

Review collected in partnership with Hampton
 Report
Helpful?
Thank H6198XTmichaelc
HamptonOntario, Manager at Hampton Inn & Suites Ontario, responded to this review

Hello H6198XTmichaelc, Thank you for taking the time to share your thoughts on our property. It is a definite plus being conveniently located to the Mills Mall. Thank you for mentioning the complimentary wi-fi and all day coffee, in addition to our clean rooms, comfy beds and relatively quiet location. We certainly look forward to welcoming you again. Always in...

Cheyenne, Wyoming, United States
Reviewed 25 December 2016

The hotel is easy to acces from the airport and from both I-10 & I-15. Nice and quiet rooms too. Right next to the Ontario Mills mall. The staff was friendly and helpful. Could use more parking though. I ended up parking in the mall lot usually.

Review collected in partnership with Hampton
 Report
Helpful?
Thank Don W
HamptonOntario, Manager at Hampton Inn & Suites Ontario, responded to this review

Hello Don W, Thank you for sharing your experience with us and the trip advisor community. I especially appreciate you mentioning the friendliness of the staff and the nice and quiet rooms. I agree we definitely could use more parking; however, thank you for not letting that deter you from staying with us. Looking forward to welcoming you again soon....

51 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (25)
Viewed
View from Room (2)
Viewed
Hotel & Grounds (3)
Viewed
Dining (3)
Viewed
Room/Suite (5)
Viewed
Bathroom (1)
Viewed
Other (11)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (26)
Viewed
Hotel & Grounds (5)
Viewed
Room/Suite (10)
Viewed
Bathroom (2)
Viewed
Business Centre/Function Rooms (1)
Viewed
Dining (2)
Viewed
Pool/Beach Area (1)
Viewed
Other (5)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Ontario hotels
0.2 km away
Country Inn & Suites By Carlson, Ontario at Ontario Mills
2.0 km away
Embassy Suites by Hilton Ontario-Airport
0.4 km away
Hyatt Place Ontario / Rancho Cucamonga
Show Prices
Show Prices
Show Prices
5.4 km away
Azure Hotel & Suites Ontario Airport
0.4 km away
Ayres Suites Ontario Mills Mall
5.4 km away
DoubleTree by Hilton Hotel Ontario Airport
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Multilingual Staff
  • Dry Cleaning
  • Business Centre with Internet Access

Additional Information about Hampton Inn & Suites Ontario

Address: 4500 East Mills Circle, Ontario, CA 91764
Region: United States > California > Ontario
Price Range: $186 - $339 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn & Suites Ontario 2.5*
Number of rooms: 91
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hilton Hotels Direct, Hotels.com and Travelocity so you can book your Hampton Inn & Suites Ontario reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hampton Hotel Ontario
Hampton Inn And Suites
Hampton Inn Ontario
Ontario Hampton Inn
Hotel Style:
#1 Romantic Hotel in Ontario
#1 Family Hotel in Ontario
#7 Business Hotel in Ontario
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Hampton Inn & Suites Ontario staff and other travellers.
1 question
Ask a question
California
over a year ago

See all questions (1)

Questions? Get answers from Hampton Inn & Suites Ontario staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Quiet rooms are on the top floor on the front side of the hotel.”
 of 5 bubbles msotonyc, 29 Mar 2016 | Read review
“If you use this hotel, don't say I didn't warn you.”
 of 5 bubbles larryr973, 23 Mar 2016 | Read review
“tough to make choices as there's always noisy people in this place”
 of 5 bubbles AnneP452, 17 Feb 2016 | Read review
“Get room on front of hotel or 2nd or 3rd floor. Street runs behind hotel very close and noise is factor on first floor.”
 of 5 bubbles jimf8, 19 Jan 2016 | Read review
“Stay elsewhere”
 of 5 bubbles Idahotraveler88, 17 Dec 2015 | Read review
5 of 5