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Hampton Inn & Suites Ontario

Expedia.comUSD 136*
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Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
USD 188*
USD 136*
USD 181*
USD 188*
USD 136*
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Hampton Inn & Suites Ontario
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438 Reviews from our TripAdvisor Community

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Richland, United States
Reviewed 5 days ago NEW

This was my worst experience staying at a Hampton Inn. No refrigerator or microwave in the room. Had to wait until next morning for portable units to be delivered to the room. In the meantime, had to place perishables on ice. The room thermostat display was not functional making the room too cold. Would not grant late check-out when requested....

Review collected in partnership with Hampton
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Helpful?
Thank robertotF9197PN
HamptonOntario, Manager at Hampton Inn & Suites Ontario, responded to this review

Dear robertotF9197PN, We are glad we got to speak with you in regards to this matter, and the miscommunication that has taken place. We thank you for your feedback and all issues have been duly noted. Sincerely, Garrett Kramer General Manager

Las Vegas, Nevada
HOTEL’S FAVOURITE REVIEW
Reviewed 18 March 2017

I stayed at this Hampton Inn for a meeting while in town. Staff was friendly and helpful. The room was nice and clean. Breakfast had lots of options and was tasty. We were on the first floor which was very nice.

Review collected in partnership with Hampton
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2Thank 865Lynn3612
About Hotel's Favourite Review
HamptonOntario, Assistant General Manager at Hampton Inn & Suites Ontario, responded to this review

Hello 865Lynn3612, Thank you for taking the time to review our property. We are pleased you had a "lovely stay" at our hotel, and chose us while you were in town. Our staff takes great pride in assisting guests and making them feel welcome, and we couldn't be happier that you were able to see, that hospitality first hand. We...

San Francisco, California
Reviewed 6 days ago NEW

Hampton Inns all across the country never disappoint. Staff, rooms, breakfast, etc. all was great, and at a great price. This hotel is next to an awesome mall so there are tons of food and shopping options at your doorstep.

Review collected in partnership with Hampton
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Helpful?
Thank bss20162016
HamptonOntario, Manager at Hampton Inn & Suites Ontario, responded to this review

Dear bss20162016, Thank you for taking the time to review our property. We are pleased, that the Hampton Inn & Suites never disappoint you, and you found the rooms, staff, and breakfast to be great as well. We are glad you found the location to be an awesome amenity, and we look forward to you visiting us again soon. Sincerely,...

Tamarac, Florida
Reviewed 1 week ago NEW

This property is within the Ontario Mills Mall complex, just steps away from the entrance. The property is well maintained and exceeds Hampton Inn standards. I travel frequently for work, and stay at Hampton Inns almost exclusively wherever my work may take me. This particular property is an example of management and staff that go above and beyond what's required....

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Helpful?
Thank budmancjm
HamptonOntario, Manager at Hampton Inn & Suites Ontario, responded to this review

Dear budmancjm, Thank you for taking the time to review our property. It gives us great pleasure to hear that all of our staffs' efforts are being recognized by our guests. We couldn't be more pleased, that your stay here at the Hampton Inn was a truly memorable one. We look forward to you visiting with us again in the...

A TripAdvisor Member
1 review
Reviewed 1 week ago via mobile

I stayed here with my family to attend my niece's graduation from Scripps College. All other hotels close to Claremont were booked. The hotel was clean, cozy and the rooms were clean and comfortable. What sets apart this place is the amazing staff members. They are so personable and kind! My sister drove me crazy and I ended up checking...

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Helpful?
Thank A TripAdvisor Member
HamptonOntario, Manager at Hampton Inn & Suites Ontario, responded to this review

Hello! Wow, what an amazing review! Thank you for the great feedback and we sincerely appreciate it. Its a true treasure to see our team recognized for all that they do for the guests. I will be letting Monica, Mathew, and Stefani know of the extra efforts that were put forth, and those efforts did not go unrecognized. We look...

Reviewed 1 week ago

The rooms are up to date and clean, the beds are comfy, breakfast is delicious and the staff is very friendly. Special shout out to Eduardo for being so welcoming. They do not have a hot tub so I was a little bummed out about that. We definitely be staying at the Hampton Inn at Ontario Mills in the future....

Review collected in partnership with Hampton
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Helpful?
Thank Heather G
HamptonOntario, Manager at Hampton Inn & Suites Ontario, responded to this review

Dear Heather G, Thank you for taking the time to review our property. We are pleased you found the rooms to be up to date, clean, and comfortable. Eduardo is an amazing asset to our team, and I will be sure to tell him about your "special shout out!" We are pleased that you will choose our property for your...

ontario, United States
Reviewed 1 week ago

Good --clean rooms --staff was good and helpful breakfast was good lots of choices - high priced--lots of nice hotels in the area that are less expensive and just as nice It is not a Garden Inn or Hilton

Review collected in partnership with Hampton
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Helpful?
Thank X9952DFdavidc
HamptonOntario, Manager at Hampton Inn & Suites Ontario, responded to this review

Dear X9952DFdavidc, Thank you for taking the time to review our property. We always appreciate the great feedback we receive from our guests. Unfortunately, at times, our prices may tend to go up if occupancy is higher and our demand is greater. We encourage our guests to reserve early, this way they have a good chance at getting a lower...

Los Angeles, California
Reviewed 1 week ago

Great convenient location, hospitable staff, clean rooms, and not a party place. This is the second stay and will be back, hopefully sooner than later. Just need more parking spaces on property, got all wet from the rain and walking across the street.

Review collected in partnership with Hampton
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Helpful?
Thank Z2974EWdereks
HamptonOntario, Manager at Hampton Inn & Suites Ontario, responded to this review

Dear Z2974EWdereks, Thank you for taking the time to review our property. We appreciate the compliments on the clean rooms, and hospitable staff. Our staff here, takes great pride in providing a great experience for our guests. We look forward to seeing you again in the future. Sincerely, Nicole Pena Asst. General Manager

Kaneohe, United States
Reviewed 1 week ago

I spent the weekend here to attend a college reunion. The location is good as it is close to a major shopping center with plenty of options for dining. There is a wide variety of stores in the center or close by. The breakfast selection is good and the food is fresh.

Review collected in partnership with Hampton
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Helpful?
Thank Steven T
HamptonOntario, Manager at Hampton Inn & Suites Ontario, responded to this review

Dear Steven T., Thank you for taking the time to review our property. We are pleased you chose us for your travels, and found that our location is great for shopping and food. Lastly, we want to thank you for the compliment on our breakfast. We have actively been improving the selections and training of our staff to make it...

Reviewed 2 weeks ago

I stayed at the Hampton Inn and Suites to attend alumni weekend at the Claremont Colleges. Given the lack of hotels in Claremont, this is a great option for those flying into Ontario. It is clear that staff pride themselves on creating a clean, comfortable environment and meeting guests' needs. When I was a few minutes late for the complimentary...

Review collected in partnership with Hampton
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Helpful?
Thank Julia G
HamptonOntario, Manager at Hampton Inn & Suites Ontario, responded to this review

Dear Julia G, Thank you for taking the time to review our property. We are pleased you were able to experience the attentive staff we have here at our hotel. We definitely take great strides in making sure our guests have a memorable stay. We greatly appreciate the high recommendation to our future travelers. Sincerely, Nicole Pena Asst. General Manager

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Dry Cleaning
  • Business Centre with Internet Access

Additional Information about Hampton Inn & Suites Ontario

Address: 4500 Mills Cir, Ontario, CA 91764-5219
Region: United States > California > Ontario
Price Range: $180 - $359 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn & Suites Ontario 2.5*
Number of rooms: 91
Reservation Options:
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Also Known As:
Hampton Hotel Ontario
Hampton Inn And Suites
Hampton Inn Ontario
Ontario Hampton Inn
Hotel Style:
#1 Family Hotel in Ontario
#1 Romantic Hotel in Ontario
#7 Business Hotel in Ontario
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Questions & Answers

Here's what travellers have asked, with answers from Hampton Inn & Suites Ontario staff and other travellers.
2 questions
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Soquel, California
1 month ago
California
over a year ago

See all questions (2)

Questions? Get answers from Hampton Inn & Suites Ontario staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Quiet rooms are on the top floor on the front side of the hotel.”
msotonyc, 29 Mar 2016 | Read review
“If you use this hotel, don't say I didn't warn you.”
larryr973, 23 Mar 2016 | Read review
“tough to make choices as there's always noisy people in this place”
AnneP452, 17 Feb 2016 | Read review
“Get room on front of hotel or 2nd or 3rd floor. Street runs behind hotel very close and noise is factor on first floor.”
jimf8, 19 Jan 2016 | Read review
“Stay elsewhere”
Idahotraveler88, 17 Dec 2015 | Read review
5 of 5
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Prices are for 1 room, 2 adults
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