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Ayres Inn & Suites Ontario Mills Mall

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443 Reviews from our TripAdvisor Community

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Showing 429: English reviews
Sacramento, California
Reviewed 6 February 2015

The hotel is beautiful and well maintained. The elevator is a little slow, but that is most likely the people getting in and out. The rooms were nice, decent size, nice decor, everything looked well maintained. The best part of the hotel was the location. It literally sits inside like a mile radius block of all the food and shopping...

Thank AllyInKali
AyresHotels, General Manager at Ayres Inn & Suites Ontario Mills Mall, responded to this review

Dear AllyInKali, Thank you kindly for your generous recommendation of our hotel. Our extra features and accommodations, especially our complimentary full American breakfast, are always a guest favorite. We are thrilled when our complimentary amenities play a part in a guest's return visit. Thank you so much for choosing us and we look forward to serving you again soon. Sincerely,...

Reviewed 3 February 2015

This was my first time in Ontario, CA and it was a great experience. I came out to California for my birthday and to get to travel for once. I Choose Ayers Inn because it was close to a mall and was very affordable, good service, close to the airport, and free breakfast in the morning. I would definetly return...

Thank Armand S
Rio Verde, Arizona
Reviewed 27 January 2015

I have stayed at the Ayres Inn & Suites several times over the last ten years and I have always been pleased. It is located less than two miles from the Ontario Airport and just 16 miles from the Pomona Fairplex. This makes it ideal for the L.A. Roadster Show and The Grand National Roadster Show. The hotel provides free...

Thank Les H
Reviewed 26 January 2015

This hotel is very nice. Our king suite was clean, modern large and comfortable. Service was very good. The location is within walking distance of food, shopping and a movie theater and a 10 minute drive to the convention center. I would definitely book again.

Thank Vivian S
AyresHotels, General Manager at Ayres Inn & Suites Ontario Mills Mall, responded to this review

Dear Vivian S, We are so delighted you had such a pleasant stay with us. Thank you for choosing our hotel and we look forward to your next visit. Sincerely, Susan Golden General Manager

Avondale, Arizona
Reviewed 22 January 2015 via mobile

Friendly and efficient front desk staff. Vending machine actually worked. Wonderful photograph collection of founding family. Clean room. Conducive layout for business traveler. Great location. I would stay here again.

Thank Beverly B
AyresHotels, General Manager at Ayres Inn & Suites Ontario Mills Mall, responded to this review

Dear Beverly B, Your complements regarding our friendly team members are very much appreciated. We are always delighted to provide the best guest service possible. Thank you for staying with us and we look forward to your next visit. Sincerely, Susan Golden General Manager

Reviewed 25 December 2014

The room was okay. Cleaning staff friendly, Greeting staff (front desk) stand offish. My biggest complaint with this stay. I called a week prior to my stay to book a room. I am a SkyWest employee. We enjoy a special rate for staying at your property of 47.00 per night . (I realize it is occupancy dependent). When I called...

1Thank Daniel G
AyresHotels, General Manager at Ayres Inn & Suites Ontario Mills Mall, responded to this review

Dear Daniel G, We are very sorry you experienced such inconvenience when booking with our hotel. Please know we value each and every one of our preferred accounts and it is never our intention to mislead or deceive our regular guests. This matter will be addressed right away so that the next time you book with us, you will be...

Reviewed 22 December 2014

We stayed a night there before heading out to Vegas. Room is wonderful and next to the Outlets. After all the frenzy shopping, it's within walking distance back to hotel. Will stay there again in future.

Thank Paul C
Guadalajara, Mexico
Reviewed 11 December 2014

friendly staff, super comfortable rooms, the only thing to improve if its possible is the breakfast, besides that its a GREAT OPTION at ontario, just across the street from ontario mills one of the largest outlet mall in usa.

Thank Antonio R
Los Angeles, California
Reviewed 11 December 2014

My family and I stayed here for a week. During this trip, we stayed at 7 different hotels and this was absolutely the best of them. We were greeted with true professionalism from the start and all throughout our stay. The hotel conveniently located close to the I-10, the Ontario Mills Mall, and an array of places to eat. The...

Thank NuVizhn
AyresHotels, General Manager at Ayres Inn & Suites Ontario Mills Mall, responded to this review

Dear NuVizhn, Thank you so much for your kind praise of our hotel. It is so flattering to stand out among all the other choices for hotels in the area. Regarding the issue with your bedding, we appreciate your patience while we resolved that issue. Guest service is important to us and we are always happy to provide the very...

Lafayette, California, United States
Reviewed 9 December 2014

The Ayers Inn and Suits at the Ontario Mills is must for us when visiting S Calif. The staff are friendly and helpful. The Rooms are modern and clean. Oh yes, the breakfast selections are are varied, waffels, potatoes, eggs, bacon, fruit, cereal, yogurt... You get the picture. It's close to the airport but very quiet. Love this place.

1Thank Kathy M
AyresHotels, General Manager at Ayres Inn & Suites Ontario Mills Mall, responded to this review

Dear Kathy M, Thank you so much for your compliments about our impeccably appointed rooms and our breakfast selections. We love having you and we look forward to seeing you again. Sincerely, Susan Golden General Manager

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  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Breakfast
  • Free Parking
  • Fitness Centre with Gym / Workout Room
GreenLeadersGold level
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Ayres Inn & Suites Ontario Mills Mall combines the comforts and conveniences of home with the warm hospitality you’ve come to expect from the Ayres name. Whether you’re here for a short business visit or a long, relaxing retreat, you’ll find all of the luxurious, European-inspired guest rooms at our Ontario, CA hotel are impeccably appointed with a full suite of complimentary amenities including our signature, triple sheeted Ayres Dream Sleeper beds, flat screen TVs, refrigerators, coffeemakers, well lit work desks and WiFi, iHomes, hairdryers, and curved shower rods. And every morning you will start your day right with our complimentary full American breakfast. Our convenient Ontario, CA location means you will be adjacent to the Inland Empire's primary tourist attraction, the Ontario Mills Mall. Revive your wardrobe at one of North America's largest shopping malls and then retire to your luxurious accommodations. After you are well rested, enjoy various events at the Ontario Convention Center or the Citizens Business Bank Arena. You’ll also be happy to know Ontario International Airport is just a short drive away! ... more   less 

Additional Information about Ayres Inn & Suites Ontario Mills Mall

Address: 4395 Ontario Mills Pkwy, Ontario, CA 91764-5105
Region: United States > California > Ontario
Price Range: $165 - $250 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Ayres Inn & Suites Ontario Mills Mall 3.5*
Number of rooms: 105
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Also Known As:
Ayres Inn And Suites At The Mills Mall
Ayres Inn & Suites At The Mills Mall Hotel Ontario
Ayres Hotel Ontario
Hotel Style:
#3 Green Hotel in Ontario
#4 Romantic Hotel in Ontario
#6 Business Hotel in Ontario
#8 Family Hotel in Ontario
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Questions & Answers

Here's what travellers have asked, with answers from Ayres Inn & Suites Ontario Mills Mall staff and other travellers.
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Questions? Get answers from Ayres Inn & Suites Ontario Mills Mall staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The suite had plenty of space and the bathroom was adequate. We also enjoyed the pool and hot tub as we had children with us.”
 of 5 bubbles andreamC881GQ, 19 Oct 2016 | Read review
“Make sure always deadbolt the doors. ”
 of 5 bubbles C5010VDbillm, 1 Aug 2016 | Read review
“Ask for a room higher then the first floor. ”
 of 5 bubbles vamartinez05, 29 Jun 2016 | Read review
“The tub was scarey to be. Felt very weak”
 of 5 bubbles 377ellac, 29 Jun 2016 | Read review
“I stayed in room 303”
 of 5 bubbles jfae21, 3 Jun 2016 | Read review
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