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Ayres Hotel Ontario Mills Mall

Expedia.comUSD 147*
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Certificate of Excellence
GreenLeadersGold level
04/06/2017 05/06/2017
1 room 2 adults 0 children
USD 151*
USD 147*
USD 151*
USD 147*
USD 151*
USD 147*
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Ayres Hotel Ontario Mills Mall
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466 Reviews from our TripAdvisor Community

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Indianapolis, Indiana
Reviewed 1 week ago

I very much enjoyed my stay at the Ayres Hotel Ontario Mills Mall. The staff could not have more helpful in accommodating my needs as we had to unexpectedly extend our stay for one more night after returning from the airport due to a delayed flight. They immediately sent a shuttle to pick us up, gave us an excellent rate...

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Helpful?
Thank DRMINDY
AyresHotels, General Manager at Ayres Hotel Ontario Mills Mall, responded to this review

Dear DRMINDY, Thank you for taking the time to write a review based on your recent experience as our valued guest. We truly appreciate your kind compliments concerning our team members, comfortable accommodations, and exclusive complimentary breakfast. We are humbled by your compliments and hope to have the pleasure of welcoming you back soon! Sincerely, Susan Golden General Manager

Gurugram (Gurgaon), India
HOTEL’S FAVOURITE REVIEW
Reviewed 18 April 2017 via mobile

Nice clean hotel to stay, rooms are spacious and they give American breakfast. Laundry, swimming pool. There is a big shopping outlet mall having all good brands and multiple food outlets all this at a walking distance so one can shop without paying for cabs etc. and save money. The place for shopping is superb.....

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Helpful?
Thank Anurag999
About Hotel's Favourite Review
AyresHotels, General Manager at Ayres Hotel Ontario Mills Mall, responded to this review

Dear Anurag999, Thank you for your lovely review and rating. We are pleased to offer the value we do to our valued guests in such a high demand area like Ontario. We hope to have the opportunity to welcome you back again soon. Sincerely, Susan Golden General Manager

Concord, California
Reviewed 4 weeks ago

This was in a good location, the staff was very friendly. The breakfast was different because the cook made a really good egg casserole. The negative side was it was a little noisy. You could hear the water running next door and people talking.

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Helpful?
Thank Nancy22346
AyresHotels, General Manager at Ayres Hotel Ontario Mills Mall, responded to this review

Dear Nancy22346, Thank you for taking the time to rate and review your experience at our hotel. I am disappointed to see that you encountered some noise in your room. Please accept our sincere apology for this inconvenience during your stay. I am pleased to see that you enjoyed our exclusive full American breakfast served daily. We will pass along...

Washington
Reviewed 15 April 2017

Lobby was nice, daily breakfast was great. But, when I first walked up to the 2nd floor there was a smell of mold. The carpeting is kinda nasty but the room itself was clean. The hotel is quiet and close to freeways and shopping.

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Helpful?
Thank 158slw12345
AyresHotels, General Manager at Ayres Hotel Ontario Mills Mall, responded to this review

Dear Valued Guest, Thank you for taking the time to review and rate your recent stay with us. Please accept our sincere apologies for the inconsistencies you met during your stay. Rest assured that cleanliness and our guests' comfort is among the highest of our priorities and I certainly hope this does not deter you from returning in the future....

San Diego, California
Reviewed 11 April 2017

Everyone at the desk is very friendly, the rooms are clean and modern. The breakfast is nice with a variety of food including a waffle maker where you make your own waffles (I'm easily amused). I plan on staying here again on my next trip.

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Helpful?
Thank G6257BTjimk
AyresHotels, General Manager at Ayres Hotel Ontario Mills Mall, responded to this review

Dear G6257BTjimk, Thank you for your wonderful review and rating. I am delighted to know that your stay was enjoyable and I hope you will be returning soon! Sincerely, Susan Golden General Manager

Murrieta, CA
Reviewed 6 April 2017

I would like to rate this hotel higher but my daughter and I didn't get much sleep that night because of the street racing outside. I called downstairs to the front desk about 9:30 and asked about it and the young lady told me that the mall had just closed and the police would be stopping the street racing soon....

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Helpful?
Thank litsusie
AyresHotels, General Manager at Ayres Hotel Ontario Mills Mall, responded to this review

Dear litsusie, Thank you for taking the time to write a review based on your time as our valued guest. While I am pleased to see that you enjoyed our hotel, please accept our sincere apologies for the unfortunate street noise you encountered. I appreciate your sincere feedback and hope this isolated incident does not deter you from returning. Thank...

Lowell, Indiana
Reviewed 2 April 2017

This was my second times staying at this Ayres hotel while on business. My company books our hotel and I was so excited once I knew I was staying here again. When I arrived at the hotel for check in, I mentioned I had stayed a while back with a colleague and the front desk manager remembered me! She even...

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Helpful?
Thank cook_kayla
March Air Force Base
Reviewed 21 March 2017

Dirty floors in room paid $150 a night and it wasn't worth it. Ice machine didn't work had to go to other floors. No safe in room. Staff was great but for the price of the room I expected more. Bed was worn out and painful and everytime my wife moved on the bed the whole bed would shake. Asked...

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Helpful?
1Thank Michael R
AyresHotels, General Manager at Ayres Hotel Ontario Mills Mall, responded to this review

Dear Michael R., Thank you for taking the time to write a review based on your recent stay with us. I would like to apologize for any issues you encountered during your time with us, including the bed and ice machine. Thank you for your review and we hope to welcome you back soon. Sincerely, Susan Golden General Manager

Bakersfield, California
Reviewed 21 March 2017

Nice getaway with all the comforts of home. First time staying here. Close to shopping, movie theaters, comedy club and restaurants. Price was fair. Complimentary continental breakfast. Courteous staff. Easy online reservations.

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Helpful?
1Thank pamelabattle
AyresHotels, General Manager at Ayres Hotel Ontario Mills Mall, responded to this review

Dear Pamelabattle, Thank you for taking the time to write a review regarding your recent stay with us. We truly appreciate all of your kind comments and are pleased to see that you took advantage of our simple online reservations system. We warmly welcome your compliments to our hard-working team members as well as our overall value. Thank you for...

San Diego, California
Reviewed 21 March 2017

Nice clean comfortable room, walking distance to plenty of restaurants, next door to huge mall and easy access to freeway. Also staff was very friendly and the breakfast was satisfying. Can't go wrong if you need a hotel in this area.

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Helpful?
Thank Christa K

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
GreenLeadersGold level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
Ayres Inn & Suites Ontario Mills Mall combines the comforts and conveniences of home with the warm hospitality you’ve come to expect from the Ayres name. Whether you’re here for a short business visit or a long, relaxing retreat, you’ll find all of the luxurious, European-inspired guest rooms at our Ontario, CA hotel are impeccably appointed with a full suite of complimentary amenities including our signature, triple sheeted Ayres Dream Sleeper beds, flat screen TVs, refrigerators, coffeemakers, well lit work desks and WiFi, iHomes, hairdryers, and curved shower rods. And every morning you will start your day right with our complimentary full American breakfast. Our convenient Ontario, CA location means you will be adjacent to the Inland Empire's primary tourist attraction, the Ontario Mills Mall. Revive your wardrobe at one of North America's largest shopping malls and then retire to your luxurious accommodations. After you are well rested, enjoy various events at the Ontario Convention Center or the Citizens Business Bank Arena. You’ll also be happy to know Ontario International Airport is just a short drive away! ... more   less 

Additional Information about Ayres Hotel Ontario Mills Mall

Address: 4395 Ontario Mills Pkwy, Ontario, CA 91764-5105
Region: United States > California > Ontario
Price Range: $190 - $274 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Ayres Hotel Ontario Mills Mall 3.5*
Number of rooms: 105
Reservation Options:
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Also Known As:
Ayres Inn And Suites At The Mills Mall
Ayres Inn & Suites At The Mills Mall Hotel Ontario
Ayres Hotel Ontario
Hotel Style:
#3 Green Hotel in Ontario
#4 Romantic Hotel in Ontario
#6 Business Hotel in Ontario
#8 Family Hotel in Ontario
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Questions & Answers

Here's what travellers have asked, with answers from Ayres Hotel Ontario Mills Mall staff and other travellers.
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Questions? Get answers from Ayres Hotel Ontario Mills Mall staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Put safes in rooms better beds and maybe a couple roll of toilet paperwould be nice plus vacuuming the room better ”
D7955PMmichaelr, 21 Mar 2017 | Read review
“The 2-bedroom/2-bath suites are best value and large enough for a Family!! Stay on the 3rd floor for quiet accommodations.”
CRWhite2286, 27 Dec 2016 | Read review
“The suite had plenty of space and the bathroom was adequate. We also enjoyed the pool and hot tub as we had children with us.”
andreamC881GQ, 19 Oct 2016 | Read review
“Make sure always deadbolt the doors. ”
C5010VDbillm, 1 Aug 2016 | Read review
“Ask for a room higher then the first floor. ”
vamartinez05, 29 Jun 2016 | Read review
5 of 5
Expedia.com
USD 147* /night
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Hotels.comUSD 147
PricelineUSD 147
HotelsClickUSD 151
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Prices are for 1 room, 2 adults
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