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Ayres Suites Ontario Mills Mall

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Ayres Suites Ontario Mills Mall
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537 Reviews from our TripAdvisor Community

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There are newer reviews for Ayres Suites Ontario Mills Mall
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Showing 528: English reviews
Tel Aviv, Israel
Reviewed 4 weeks ago

Chose this site because it was called Ayres Suites. Turns out I reserved a room only...did not know that they sold rooms only when I reserved online. Hotel did not have a bar, a decided negative, no listing for the TV channels, and no hair dryer. Agreed that these are somewhat minor but the little things start to mount up...

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Helpful?
Thank Food_Tyrant
AyresHotels, General Manager at Ayres Suites Ontario Mills Mall, responded to this review

Dear Food_Tyrant, Thank you for taking the time to write a review regarding your recent stay with us. I truly wish you had a better experience while and I would like to extend my personal apologies regarding our complimentary full American breakfast, television guide, and hair dryer. Thank you for your review and we hope you will allow us a...

San Francisco, California
Reviewed 5 weeks ago

I stayed for five days a the Ayres Suites Ontario for a business trip and was very happy with the accommodations. The property is located off the 10 just a short ride from the airport. Being located next to the Ontario Mills Mall, there were a lot of dining choices within walking distance. Parking at the hotel was safe and...

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Helpful?
Thank Gary L
AyresHotels, General Manager at Ayres Suites Ontario Mills Mall, responded to this review

Dear Gary L., Thank you for taking the time to write a review based on your recent stay with us. We truly appreciate your kind compliments in regards to our optimal location, room layout, and complimentary full American breakfast in the morning. Thank you for your review and we certainly hope to welcome you back in the near future. Sincerely,...

La Habra, California
Reviewed 19 March 2017

Ayres Suites Ontario Mills Mall is in a great location near numerous business establishments for eating and shopping. Our room was very clean and the atmosphere was quite and relaxing. The staff was helpful and the breakfast was tremendous. Although it does not quite have the extravagant art decor (paintings and other aesthetics) as some of the other Ayres hotels,...

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Helpful?
Thank Kahem H
AyresHotels, General Manager at Ayres Suites Ontario Mills Mall, responded to this review

Dear Kahem H, Thank you for taking the time to write a review based on your stay with us. I truly appreciate your kind compliments concerning our convenient location, complimentary breakfast, and friendly team members. We hope to welcome you back soon! Sincerely, Carlos Mendoza General Manager

Sacramento, California
Reviewed 28 February 2017

The staff was great and let us check in early. The hot breakfast was very good. They had a good variety of food and plenty of seating. Place is very clean and the rooms are big but cozy. I'll definitely be returning.

Review collected in partnership with this hotel
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Helpful?
Thank ecthurston
AyresHotels, General Manager at Ayres Suites Ontario Mills Mall, responded to this review

Dear Ecthurston, Thank you for your wonderful review and rating. It is a delight to know that we were able to accommodate you with an early check-in based on our availability. We warmly welcome your many compliments and hope you will return very soon! Sincerely, Carlos Mendoza General Manager

Oxnard, United States
Reviewed 25 February 2017

I've been staying here for about 10 years. Sadly I have seen a down turn in service and quality. Part of it of course in generational as customer service is not as important as it once was. It is unfortunate because I look forward to this each year. Information on the amenities was lacking from the front desk staff and...

Review collected in partnership with this hotel
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Helpful?
Thank Derrick T
AyresHotels, General Manager at Ayres Suites Ontario Mills Mall, responded to this review

Dear Derrick T., Thank you for taking the time to write a review based on your time as our guest. I am thankful for your continued patronage and to read of your enjoyment in our exclusive complimentary breakfast. I would like to apologize for any inconsistencies met within your room concerning any of the hotel's amenities. Thank you kindly for...

Milwaukee, Wisconsin
Reviewed 22 February 2017

Staff was extremely courteous, very nice breakfast and reception for travelers and a very clean room - What else do you need? This is the second time that I have stayed at this hotel for consecutive nights during a business trip and I have not been the least bit disappointed.

Review collected in partnership with this hotel
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Helpful?
Thank davidrD6004RQ
El Centro
Reviewed 21 February 2017

I stayed here for a Business trip and the staff was very accommodating and friendly. They gave me the room I requested, the bedding I requested and even provided shuttle service to the comedy club near by. Great location, close to shopping, restaurants and entertainment. on the negative side breakfast was a bit blah, décor and ambiance felt a bit...

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Helpful?
Thank Gustavo R
AyresHotels, General Manager at Ayres Suites Ontario Mills Mall, responded to this review

Dear Gustavo R., Thank you for taking the time to write a review based on your time as our guest. While I appreciate your kind compliments concerning our accommodations, team member service, and optimal location, I would like to apologize for any inconsistency you felt regarding our complimentary breakfast, décor, or ambiance. With that being said, we truly hope to...

Carson, California
Reviewed 21 February 2017

We stayed at the Ayres Suites Ontario Mills Mall as part of a larger group (our daughter's soccer team). This property is well-maintained and impeccably clean. The service staff was friendly and welcoming. The amenities are perfect for families and business travelers alike. The hot breakfast and pool area are nice touches that definitely add value for your stay.

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Helpful?
Thank LilianaBanana
Elk Grove, California
Reviewed 18 February 2017 via mobile

I had an overnight in Rancho Cucamonga and stayed at the Ayres Suites hotel. The staff were pleasant and helpful. The rooms were spacious, clean and offered the necessary amenities like a mini fridge and microwave. I would have like to use their fitness center but it opened too late in the morning for me to take advantage of it....

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Helpful?
Thank chickabeegrrl
AyresHotels, General Manager at Ayres Suites Ontario Mills Mall, responded to this review

Dear Chickabeegrrl, Thank you for taking the time to write a based on your recent experience at our hotel. Our entire team certainly appreciates your wonderful compliments. Thank you for your valued feedback in regards to our Fitness Center hours. We will certainly keep this in mind, should we look to make any changes in the future. Thank you again...

Upland, California
Reviewed 7 February 2017

This hotel is a great location as its close to the mall and many Resturants and stores. Also quick access to the freeway. The room was nice and clean. Offered coffee and had a mince peace which is great if you bring snacks.

Review collected in partnership with this hotel
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Helpful?
Thank Yoffe143
AyresHotels, General Manager at Ayres Suites Ontario Mills Mall, responded to this review

Dear Yoffe143, Thank you for taking the time to write a review following your recent visit to Ontario. We truly appreciate your kind compliments on our optimal location along with our clean and comfortable accommodations. Thank you again for your wonderful feedback. We hope to welcome you back soon! Sincerely, Carlos Mendoza General Manager

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Amenities

Highlights
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Free High Speed Internet ( WiFi )
  • Breakfast included
GreenLeadersGold level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Shuttle Bus Service
  • Breakfast included
  • Airport Transportation
  • Meeting Rooms
  • Business Centre with Internet Access
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Welcome to the Ayres Suites Ontario at the Mills Mall. This unique hotel oasis combines the comforts and conveniences of home with the warm hospitality you’ve come to expect from the Ayres name. You’ll find all of the luxurious guest rooms at Ayres Suites Ontario at the Mills Mall are impeccably appointed with a full suite of complimentary amenities including our signature, triple sheeted Ayres Dream Sleeper beds, flat screen TVs, refrigerators, coffeemakers, microwaves, well lit work desks and Wifi, iHomes, hairdryers, curved shower rods, and hookless shower curtains. And every morning you will start your day right with our complimentary full American breakfast.The Ayres Suites Ontario at the Mills Mall is conveniently located next door to the Inland Empire's primary tourist attraction, the renowned Ontario Mills Mall. Revive your wardrobe at one of the largest shopping malls in North America and then relax in your luxurious suite afterwards. Also, tee off at the Empire Lakes Golf Course only one mile away. Other nearby attractions include the Citizens Business Bank Arena, the Ontario Convention Center, and Scandia Amusement Park! ... more   less 

Additional Information about Ayres Suites Ontario Mills Mall

Address: 4370 Mills Cir, Ontario, CA 91764-5217
Region: United States > California > Ontario
Price Range: $178 - $276 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Ayres Suites Ontario Mills Mall 3*
Number of rooms: 140
Reservation Options:
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Also Known As:
Ayres Suites Ontario At The Mills Mall Hotel Ontario
Ayres Hotel Ontario
Ayres Suites Mills Mall Ontario
Hotel Style:
#2 Business Hotel in Ontario
#2 Green Hotel in Ontario
#3 Romantic Hotel in Ontario
#5 Family Hotel in Ontario
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Questions & Answers

Here's what travellers have asked, with answers from Ayres Suites Ontario Mills Mall staff and other travellers.
3 questions
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Rancho Cucamonga, California
7 months ago

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Questions? Get answers from Ayres Suites Ontario Mills Mall staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We loved our first floor room, it was very convenient, especially with children who liked going to the pool.”
96bjc, 1 Apr 2017 | Read review
“The rooms are excellent! Only thing a little frustrating is when you turn on the bathroom light you are also turning on the fan. They are not separate switches. So we just left the light off when we didn't want to listen to the fan. Otherwise it's a very nice room with very comfortable beds :)”
Pinkmustanggirl, 30 Mar 2017 | Read review
“Reserve a suite--larger bed bigger room”
jamminj, 27 Mar 2017 | Read review
“opt for a room away from the street but noise not really an issue”
Food_Tyrant, 21 Mar 2017 | Read review
“Higher floors faced towards the back are quieter.”
kahemh2016, 18 Mar 2017 | Read review
5 of 5