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Comfort Suites Ontario Convention Center

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Comfort Suites Ontario Convention Center
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506 Reviews from our TripAdvisor Community

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Showing 500: English reviews
San Antonio, Texas
Reviewed 11 August 2013

This hotel was very good for our family vacation. My husband and I along with our four kids had no problems at all. The breakfast provided was a great option for a family on a budget and the rooms were nicely well kept. The staff was very professional and courteous. I would stay here again.

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Helpful?
Thank Tiffany T
caa15, General Manager at Comfort Suites Ontario Convention Center, responded to this review

Dear Tiffany T, I couldn't be happier to read your review and see that you and your family found our hotel to be the perfect fit for your vacation stay. We like to create a relaxed, worry-free environment and give all our guests the feeling of being "at home". Breakfast is the most important meal of the day and we...

Bellflower, California
Reviewed 9 August 2013

I chose this hotel because it was .8mi from the Ontario Convention Center where the July 2013 Bar Exam was held. Since it had a very high ranking on tripadvisor, I chose to stay here while I was taking the bar exam and stayed for five days. I was picked up in the airport by a very jovial hotel associate...

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3Thank myatienza
caa15, General Manager at Comfort Suites Ontario Convention Center, responded to this review

Dear myatienza, We appreciate that you chose to come and stay with is while taking your BAR exam. We really do try to think of every detail and make your stay as pleasurable as we can from beginning to end and everywhere inbetween. Breakfast is the best way to start any day and we take pride in offering a wide...

Reviewed 6 August 2013

I was very impress by this hotel. When I entered my room I found a special message saying :welcome Konan. That made me feel special. I was also impress by the discount card that the front desk gave me. I was able to save 10% on my lunch and dinner.i was also amaze by the fact that it was a...

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Helpful?
Thank rodweiler1
caa15, General Manager at Comfort Suites Ontario Convention Center, responded to this review

Dear rodweller1, it is so rewarding knowing that we were able to make your stay so enjoyable. Thats our goal for each and every guest that walks though our doors. We love the restaurant discount card we provide as well! Its great to save some money and gives you a good idea of what places to eat are in the...

Reviewed 4 August 2013 via mobile

Anyone could learn how to treat people by visiting this place! Ill never stay anywhere else in Ontario. This place is extremely clean and well taken care of. You can't come close to beating their price.

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Helpful?
Thank JQBarker
caa15, General Manager at Comfort Suites Ontario Convention Center, responded to this review

Dear JQBarker, We do our best to try and anticipate our guests needs and meet them to the best of our abilities. We like our guests to feel that we've thought of everything, so they dont have to. Im thrilled to hear that you had such a pleasant experience with us and we hope you'll be back again soon.

Irvine, California
Reviewed 3 August 2013

There aren't that many moments where I wish traveladvisor wouldn't force me to give even one star - but this is one of those moments. This review is simply about the manager Joan Erickson. I'm sure the hotel itself is fine - but given the terribly rude, demeaning, and simply unacceptable behavior by management, I wouldn't recommend a stay here...

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6Thank Sarah A
caa15, General Manager at Comfort Suites Ontario Convention Center, responded to this review

Dear Sarah A, Our hotel has very high standards of security, keeping our guests safety and well being in mind at all times. Everyone that is staying at our hotel must be registered as a guest, and only guests are allowed to enter our hallways past our front lobby area. Again, this is for the benefit of our guests and...

Reviewed 28 July 2013

On 7/26/13 I call the hotel around 8:00 am. I spoke to a female at the desk and ask if you guys take the CLC card and she said yes. I told her that i needed two rooms. She said check in is not until 12:00 noon. About a year ago I use to use a lot the hotel and...

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Thank Modesto1
caa15, General Manager at Comfort Suites Ontario Convention Center, responded to this review

Dear Modesto1, Im sorry to hear that you are disappointed with our hotels check in policy. We do our best to satisfy every guests needs and do all that we can to the best of our abilities to create a positive experience. Our check in time is 3pm, however, we do try to accomodate early check-ins after 12noon if we...

San Francisco, California
Reviewed 25 July 2013

Trip Advisor really paid off with this choice. Excellent property, very nice rooms, good and efficient staff, great breakfast included, and all at a very reasonable price. This has just become our #1 choice for a stay in this area. Cannot think of anything to say other than 'highly recommended!'!

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1Thank RovingJohnUSA
caa15, General Manager at Comfort Suites Ontario Convention Center, responded to this review

Dear RovingJohnUSA, Thank you so much for making us your #1 hotel choice in the area! My staff and I strive to make each guest have a great experience from beginning to end. Im so happy to hear that you enjoyed your stay so much and will be returning to stay with us again. Your recommendation is appreciated!

RED BLUFF
Reviewed 24 July 2013

Highly recommend this hotel. The staff was fantastic and the place is very clean. I will stay here every time I come to the LA area. The airport shuttle was a great service and very timely. I stayed two nights with about 4 days in between, and each visit I was treated great by staff, and there was always a...

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Helpful?
Thank John W
caa15, General Manager at Comfort Suites Ontario Convention Center, responded to this review

Dear John W, Your high recommendation of our hotel is truly appreciated! The complete satisfaction of our guests is so important to us. Feeling welcomed and relaxed, whether on business or pleasure, is what we aim to do for our guests. Thank you for choosing to stay with us and we look forward to your return.

ASHLAND
Reviewed 20 July 2013

Was not sure what to expect when we got there. The online review had this place listed as the number one spot in Ontario so that is why we choose it. Upon arrival we found out why this was the case. It was late in the evening and the manager was still there. Our check in went very fast due...

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Helpful?
Thank T Y
caa15, General Manager at Comfort Suites Ontario Convention Center, responded to this review

Dear T Y, At Comfort Suites Ontario, our guests are our #1 priority. Our goal is to create a friendly, "at home" environment throughout the hotel and ensure a pleasurable experience from beginning to end. Thank you so much for your recommendation and we hope to see you again on your next visit to the area!

Saint Louis, Missouri
Reviewed 18 July 2013

From beginning to end this hotel went above and beyond to make sure the stay was comfortable and welcoming. The staff was friendly, helpful and courteous. After a long flight, hours waiting for a rental car and then a drive, my daughter and I arrived here very late and very tired. By the time we got to the room I...

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Helpful?
1Thank AverageTraveler55
caa15, General Manager at Comfort Suites Ontario Convention Center, responded to this review

Dear AverageTraveler55, I can't tell you how wonderful it is to hear that your experience at our hotel was such a good one and you were able to start your day with a smile after such a long day previously. We love to make our guests feel welcomed and at home for the very reasons you mentioned. it makes traveling...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Self-Serve Laundry
  • Conference Facilities
  • Breakfast Available
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Comfort Suites(R) Ontario Airport is only one mile from the LA/Ontario International Airport and provides free airport transportation. Local points of interest like the Planes of Fame Air Museum, Ontario Convention Center and the Citizens Business Bank Arena are all minutes away. Additional attractions close to this hotel include the Ontario Mills Mall, Claremont College, University of La Verne, Raging Waters Water Park, California Speedway and the Fairplex, home of the L.A. County Fairgrounds. A number of entertainment venues, retailers and restaurants can be found in the vicinity. Hotel features and amenities include: * Free hot breakfast buffet * Free WIFI throughout the hotel * Outdoor heated pool and hot tub * 24-hour fitness center * 42-inch flat screen televisions This Ontario, CA hotel has a business center that provides guests with access to conveniences like a public computer with Internet access, free USA Today and copy and fax service. There are three banquet and meeting rooms located on the premises that can accommodate up to 100 people for most business or social functions. All of our well-appointed guest suites have microwaves, refrigerators, coffee makers, curved shower rods, hair dryers, irons, ironing boards, pillow-top mattresses and cable television with free HBO. Some rooms have wet bars. Handicap accessible and connecting rooms can be requested. This hotel has been certified a green lodging hotel with the California Green Lodging Program. For added convenience, coin-operated laundry facilities are located on the premise and valet cleaning service is offered. This hotel has a sundry shop. Ample parking is available and can accommodate most cars, trucks or buses. ... more   less 

Additional Information about Comfort Suites Ontario Convention Center

Address: 1811 E Holt Blvd, Ontario, CA 91761-2149
Region: United States > California > Ontario
Price Range: $134 - $248 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Suites Ontario Convention Center 2.5*
Number of rooms: 100
Reservation Options:
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Also Known As:
Comfort Suites Ontario Airport Hotel Ontario
Hotel Style:
#1 Business Hotel in Ontario
#3 Best Value Hotel in Ontario
#6 Family Hotel in Ontario
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Questions & Answers

Here's what travellers have asked, with answers from Comfort Suites Ontario Convention Center staff and other travellers.
3 questions
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Questions? Get answers from Comfort Suites Ontario Convention Center staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“top floor--quiet”
 of 5 bubbles eleanorr685, 5 Mar 2017 | Read review
“Stayed on the ground floor. Room was quiet. Didn't need heat or AC.”
 of 5 bubbles DaveDawson888, 18 Feb 2017 | Read review
“Bottom floor rooms tend to be a bit louder, especially on weekends.”
 of 5 bubbles jm2017z, 13 Feb 2017 | Read review
“They have the a/c wall mount units inside the room. They are very quite and controlled by a remote controll”
 of 5 bubbles marksO3978AD, 10 Feb 2017 | Read review
“I always like a high floor, although this week I was on the 1st and it was very quiet.”
 of 5 bubbles JimmyPhx, 2 Feb 2017 | Read review
5 of 5