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Comfort Suites Ontario Convention Center

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Comfort Suites Ontario Convention Center
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507 Reviews from our TripAdvisor Community

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There are newer reviews for Comfort Suites Ontario Convention Center
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Showing 501: English reviews
Branson, Missouri, United States
Reviewed 9 February 2017

I was in Ontario for a conference and when I landed the first call I made was to the Comfort Suites and find out about getting into my room early and transportation to the hotel. The most friendly voice came from TJ who was able to check me in and suggest the best way to get to transportation to the...

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Helpful?
Thank Wes S
Teresa W, General Manager at Comfort Suites Ontario Convention Center, responded to this review

Dear Wes S, Thank you so much for your 5 star rating! I appreciate your acknowledgement of TJ, Samantha, and the rest of our staff's hard work and providing exceptional service. We look forward to welcoming you back soon.

Reviewed 6 February 2017 via mobile

I spend most of the month in hotels, I found this hotel where the staff is very good at their job, I'm referring to Samantha, Jessica and Tj, they really enjoy and take pride at their and work place always greeting the customers with a sincere smile,I will recommend this location to my friends and family members.

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Helpful?
Thank Armando M
Teresa W, General Manager at Comfort Suites Ontario Convention Center, responded to this review

Dear Armando M: Thank you so much for your 5 star rating! I am so pleased that Samantha, Jessica, and TJ welcome you with smiles and great attitudes! As a GM I am very lucky to have such a wonderful team. Thank you for your continued loyalty, and we look forward to welcoming you back soon!

Upper MI
Reviewed 6 February 2017 via mobile

Conveniently located by the airport, front desk personnel always extremely helpful and friendly. I needed transportation to the airport very early in the morning, they had a taxi ready and waiting for me at the front of the hotel and they paid the fare for me. I would recommend this hotel highly.

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Helpful?
Thank zengecko
Teresa W, General Manager at Comfort Suites Ontario Convention Center, responded to this review

Dear zengecko: Thank you so much for your 5 star rating! I am so pleased you enjoyed your stay here with us, and we thank you for your recommendation. We look forward to welcoming you back soon!

Saint Louis, Missouri
Reviewed 4 February 2017

This is one of my two favorite hotels I stay at in the country, and I am on the road at least 1/3 of the year. They always recognize loyalty, have tremendous check-in and check-out staff, and the best free breakfast I've seen. This time Samantha did an amazing job at check-in making sure I got my free drink and...

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Helpful?
Thank djenkins92311
Teresa W, General Manager at Comfort Suites Ontario Convention Center, responded to this review

Dear djenkins92311: Thank you very much for your wonderful 5 star rating! I appreciate your acknowledgement of Samantha, and the rest of my team's hard work in keeping the hotel clean and well maintained while delivering excellent service! We look forward to welcoming you back again soon!

Phoenix, Arizona
Reviewed 3 February 2017

I use an app that gets me tons of airline miles at hotels and this is one of my top picks. It's clean, has free breakfast, and Samantha at the front desk is always a blast to run into. You won't be disappointed. Really friendly staff and nicely appointed rooms.

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Helpful?
Thank JimmyPhx
Teresa W, General Manager at Comfort Suites Ontario Convention Center, responded to this review

Dear JimmyPhx: Thank you very much for your 4 star review! Thank you for your acknowledgment of Samantha and the rest of our staff. I am so pleased to hear they were able to make your stay even more enjoyable. We look forward to welcoming you back soon!

Reviewed 2 February 2017

I'm frequently in town for business and I always stay at the conveniently located Comfort Suites Ontario Convention Center. Samantha and the staff are very friendly and helpful, often times going out of their way to lend a hand.

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Helpful?
Thank Conrad O
Teresa W, General Manager at Comfort Suites Ontario Convention Center, responded to this review

Dear Conrad: Thank you for your 5 star rating! I am so pleased Samantha and the rest of our team help make your stay enjoyable. Thank you for your continued loyalty, and we look forward to welcoming you back soon!

New Braunfels, Texas
Reviewed 2 February 2017 via mobile

I just spent a little over a week at this location. I was new in town there for work. Samantha (front desk) was awesome! Went above and beyond to help me find local establishments and entertainment in the area. Exceptional customer service.

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Helpful?
Thank matthintx
Teresa W, General Manager at Comfort Suites Ontario Convention Center, responded to this review

Dear Matthintx: Thank you for your wonderful 5 star review! I truly appreciate your acknowledgement of Samantha, and so happy to hear you enjoyed your stay here with us. We look forward to welcoming you back soon!

Reviewed 2 February 2017

As a frequent traveler for business I rely on my usual hotel hot spots when in a specific area. This hotel is definitely one of them. I really appreciate being greeted like a family member by Samantha each time I walk in the door. It doesn't matter if I'm here each week or once a month, it's always the same....

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Helpful?
Thank Vinny S
Teresa W, General Manager at Comfort Suites Ontario Convention Center, responded to this review

Dear Vinny: Thank you very much for your 5 star rating! I appreciate your kind words for Samantha! She is truly an asset to our team! I look forward to sharing this with her and the rest of our team. We look forward to welcoming you back soon!

Las Vegas, Nevada
Reviewed 2 February 2017

Upon our arrival at the hotel we were assisted by Samantha @ the front desk. She was fantastic! Such great customer service and extremely personable! Highly recommend this location!!! Thanks Samantha!

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Helpful?
Thank Heather S
Teresa W, General Manager at Comfort Suites Ontario Convention Center, responded to this review

Dear Heather S: Thank you so much for your 5 star rating and your kind words for Samantha! We are so pleased you enjoyed your stay here with us! We look forward to welcoming you back soon!

New York City, New York
Reviewed 25 January 2017

Good location only 2-3 minutes from Ontario Airport, just off 10 Freeway. Nice area of commercial / retail / food businesses. Hotel presents very well from the outside, looks warm and inviting. Checked in quickly by friendly desk clerk. Asked for and assigned upper (4th) floor room. My one room King Suite was average size, nicely decorated and furnished. It...

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1Thank William J
Teresa W, General Manager at Comfort Suites Ontario Convention Center, responded to this review

Dear William J: Thank you for taking the time to write about your recent stay here with us. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I appreciate that you acknowledged my team's hard work in keeping...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Self-Serve Laundry
  • Conference Facilities
  • Breakfast Available
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Comfort Suites(R) Ontario Airport is only one mile from the LA/Ontario International Airport and provides free airport transportation. Local points of interest like the Planes of Fame Air Museum, Ontario Convention Center and the Citizens Business Bank Arena are all minutes away. Additional attractions close to this hotel include the Ontario Mills Mall, Claremont College, University of La Verne, Raging Waters Water Park, California Speedway and the Fairplex, home of the L.A. County Fairgrounds. A number of entertainment venues, retailers and restaurants can be found in the vicinity. Hotel features and amenities include: * Free hot breakfast buffet * Free WIFI throughout the hotel * Outdoor heated pool and hot tub * 24-hour fitness center * 42-inch flat screen televisions This Ontario, CA hotel has a business center that provides guests with access to conveniences like a public computer with Internet access, free USA Today and copy and fax service. There are three banquet and meeting rooms located on the premises that can accommodate up to 100 people for most business or social functions. All of our well-appointed guest suites have microwaves, refrigerators, coffee makers, curved shower rods, hair dryers, irons, ironing boards, pillow-top mattresses and cable television with free HBO. Some rooms have wet bars. Handicap accessible and connecting rooms can be requested. This hotel has been certified a green lodging hotel with the California Green Lodging Program. For added convenience, coin-operated laundry facilities are located on the premise and valet cleaning service is offered. This hotel has a sundry shop. Ample parking is available and can accommodate most cars, trucks or buses. ... more   less 

Additional Information about Comfort Suites Ontario Convention Center

Address: 1811 E Holt Blvd, Ontario, CA 91761-2149
Region: United States > California > Ontario
Price Range: $139 - $251 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Suites Ontario Convention Center 2.5*
Number of rooms: 100
Reservation Options:
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Also Known As:
Comfort Suites Ontario Airport Hotel Ontario
Hotel Style:
#1 Business Hotel in Ontario
#4 Best Value Hotel in Ontario
#6 Family Hotel in Ontario
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Questions & Answers

Here's what travellers have asked, with answers from Comfort Suites Ontario Convention Center staff and other travellers.
3 questions
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Questions? Get answers from Comfort Suites Ontario Convention Center staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“top floor--quiet”
 of 5 bubbles eleanorr685, 5 Mar 2017 | Read review
“Stayed on the ground floor. Room was quiet. Didn't need heat or AC.”
 of 5 bubbles DaveDawson888, 18 Feb 2017 | Read review
“Bottom floor rooms tend to be a bit louder, especially on weekends.”
 of 5 bubbles jm2017z, 13 Feb 2017 | Read review
“They have the a/c wall mount units inside the room. They are very quite and controlled by a remote controll”
 of 5 bubbles marksO3978AD, 10 Feb 2017 | Read review
“I always like a high floor, although this week I was on the 1st and it was very quiet.”
 of 5 bubbles JimmyPhx, 2 Feb 2017 | Read review
5 of 5