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Comfort Suites Ontario Convention Center

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Comfort Suites Ontario Convention Center
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507 Reviews from our TripAdvisor Community

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Showing 501: English reviews
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Phoenix, Arizona
Reviewed 6 days ago NEWvia mobile

Great Hotel, Affordable clean easy on and off freeway. Hotel staff very friendly. Maid service every day overall a good place to stay. Bed was a king size very comfortable, hardly no outside noise in room.

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Helpful?
Thank hickscinn
Teresa W, General Manager at Comfort Suites Ontario Convention Center, responded to this review

Dear hickscinn: Thank you for your 4 star review and for your kind comments regarding my staff. We are so pleased you enjoyed your stay here with us. We look forward to welcoming you back the next time you are in the Ontario area.

Eugene, Oregon, United States
HOTEL’S FAVOURITE REVIEW
Reviewed 31 January 2017

I see the negative reviews, but we sure didn't experience a negative stay. Our room was clean and airy (I requested an unscented room and we got one). JT greeted us warmly upon arrival (over 6 hours late, Alaska Airlines...sigh!), which really helped cheer us up! We were treated like VIP's all throughout our stay. Every time JT and Freddie...

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Helpful?
Thank Penny S
About Hotel's Favourite Review
Teresa W, General Manager at Comfort Suites Ontario Convention Center, responded to this review

Dear Penny: Thank you so much for your five star rating! Thank you for you kind and gracious comments regarding TJ and Freddie. I am very pleased that my team made you and your whole family feel welcomed. We look forward to welcoming you back soon!

St. Louis
Reviewed 1 week ago via mobile

From check in to check out the staff of this hotel go above and beyond Jessica, Amanda, TJ and Freddy made me feel welcome everytime I had a chance to interact with them whoever does the hiring here really got the best . The rooms were clean and comfy and even though there were on two occasions there were college...

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Helpful?
Thank beachbum5024
Traverse City, Michigan
Reviewed 2 weeks ago

Four night stay. The staff was exceptional. Let us all be reasonable, the pricing between hotels is so competitive that only differentiation are : Service, location, cleanliness, comfort. This hotel gets HIGH fives, all the way around. Jessica, at the front desk, verified my online room ( which was to my satisfaction upon arrival) and everyday, although she did not...

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Helpful?
Thank ducgreen
Teresa W, General Manager at Comfort Suites Ontario Convention Center, responded to this review

Dear ducgreen, Thank you very much for your five star review and for your HIGH fives! I am so pleased Jessica, Fernando and the rest of the staff were able to exceed your expectations. I look forward to sharing this with the entire team . We look forward to welcoming you back soon the next time you return to Ontario....

Temecula, Ca
Reviewed 3 weeks ago

Very friendly host and reception; Jessica was great. Had a room with a view of the airport and the sun coming up; quiet, very comfy beds, nice breakfast--waffles and all! Very nice stay; a port in the storm.

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Helpful?
Thank Eleanor R
Teresa W, General Manager at Comfort Suites Ontario Convention Center, responded to this review

Dear Eleanor R, Thank you so much for your 5 star review! I am so pleased to hear you enjoyed your stay here with us. We look forward to welcoming you back soon. Sincerely, Teresa Weinstein

Reviewed 4 weeks ago

Stay was great. Property is a little worn, but not bad. Samantha was phenomenal. I travel 150 nights a year, and I have to say that Samantha is one of the best desk managers I've ever encountered! Overall great.

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Helpful?
Thank Richard P
Teresa W, General Manager at Comfort Suites Ontario Convention Center, responded to this review

Dear Richard P: Thank you for your 4 star rating! Thank you for your acknowledgement of Samantha. I will be sure and share this her and the rest of our team. We look forward to welcoming you back.

Ontario, California
Reviewed 21 February 2017

Really love this place, I have been staying here on and off for the past and always have a great stay. never any noise and sleep like a baby every time! Samantha at the front is really the best and always goes out of her way to help you and make sure your stay is the best!

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Helpful?
Thank sebrod213
Teresa W, General Manager at Comfort Suites Ontario Convention Center, responded to this review

Dear sebrod213: Thank you for your 5 star rating! I am so happy to hear you enjoyed your stay and Samantha was able to exceed your expectations. We look forward to welcoming you back in the near future.

Chula Vista, California
Reviewed 19 February 2017

Stayed for 2 nights to attend an event at the Pomona Fairplex (15 min drive depending on traffic). Modern, clean and comfy rooms, bed etc. Have to be flexible to get to the toilet paper when on the throne (who decided where to mount these things?) Breakfast (included) much better than at most chain hotels. Fluffy scrambled eggs and sausage...

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Helpful?
Thank DaveDawson888
Teresa W, General Manager at Comfort Suites Ontario Convention Center, responded to this review

Dear DaveDawson888: Thank you so much for your 5 star rating! I am so glad to hear you enjoyed your stay and breakfast. Thank you for your acknowledgement of TJ. I will be sure and share this with her and the rest of my team. We look forward to welcoming you back!

Antioch, California
Reviewed 19 February 2017

This was my 2nd stay at this hotel for a convention. The staff on both stays were very friendly and accommodating. CJ and Freddie at the front desk were excellent. It has been a long time since I've encountered employees genuinely ready and willing to help you. The rooms were nice and clean. The free Breakfast had great options like...

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Helpful?
Thank BabyNurse15
Teresa W, General Manager at Comfort Suites Ontario Convention Center, responded to this review

Dear BabyNurse15: Thank you for your 4 star review! I am so happy our staff was able to exceed your expectations, and thank you for your acknowledgment of TJ and Freddie. We look forward to welcoming you back soon!

Reviewed 19 February 2017

I have nothing but good things to say about my stay here at the Comfort Suites Ontario Convention Center in Ontario, CA. Samantha, Jessica, and TJ were absolutely amazing and very helpful. I was here for two nights and the second night was a spur of the moment decision and they were still able to help us out. If I...

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Helpful?
Thank Craig S
Teresa W, General Manager at Comfort Suites Ontario Convention Center, responded to this review

Dear Craig: Thank you for your 5 star rating! It was a pleasure meeting you and speaking with you. Thank you for your acknowledgement of my teams' hard work. I will be sure and share this with Samantha, Jessica, and TJ. We look forward to welcoming you back soon.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Self-Serve Laundry
  • Conference Facilities
  • Breakfast Available
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Comfort Suites(R) Ontario Airport is only one mile from the LA/Ontario International Airport and provides free airport transportation. Local points of interest like the Planes of Fame Air Museum, Ontario Convention Center and the Citizens Business Bank Arena are all minutes away. Additional attractions close to this hotel include the Ontario Mills Mall, Claremont College, University of La Verne, Raging Waters Water Park, California Speedway and the Fairplex, home of the L.A. County Fairgrounds. A number of entertainment venues, retailers and restaurants can be found in the vicinity. Hotel features and amenities include: * Free hot breakfast buffet * Free WIFI throughout the hotel * Outdoor heated pool and hot tub * 24-hour fitness center * 42-inch flat screen televisions This Ontario, CA hotel has a business center that provides guests with access to conveniences like a public computer with Internet access, free USA Today and copy and fax service. There are three banquet and meeting rooms located on the premises that can accommodate up to 100 people for most business or social functions. All of our well-appointed guest suites have microwaves, refrigerators, coffee makers, curved shower rods, hair dryers, irons, ironing boards, pillow-top mattresses and cable television with free HBO. Some rooms have wet bars. Handicap accessible and connecting rooms can be requested. This hotel has been certified a green lodging hotel with the California Green Lodging Program. For added convenience, coin-operated laundry facilities are located on the premise and valet cleaning service is offered. This hotel has a sundry shop. Ample parking is available and can accommodate most cars, trucks or buses. ... more   less 

Additional Information about Comfort Suites Ontario Convention Center

Address: 1811 E Holt Blvd, Ontario, CA 91761-2149
Region: United States > California > Ontario
Price Range: $140 - $244 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Suites Ontario Convention Center 2.5*
Number of rooms: 100
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Also Known As:
Comfort Suites Ontario Airport Hotel Ontario
Hotel Style:
#1 Business Hotel in Ontario
#6 Family Hotel in Ontario
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Questions & Answers

Here's what travellers have asked, with answers from Comfort Suites Ontario Convention Center staff and other travellers.
3 questions
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Questions? Get answers from Comfort Suites Ontario Convention Center staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“top floor--quiet”
 of 5 bubbles eleanorr685, 5 Mar 2017 | Read review
“Stayed on the ground floor. Room was quiet. Didn't need heat or AC.”
 of 5 bubbles DaveDawson888, 18 Feb 2017 | Read review
“Bottom floor rooms tend to be a bit louder, especially on weekends.”
 of 5 bubbles jm2017z, 13 Feb 2017 | Read review
“They have the a/c wall mount units inside the room. They are very quite and controlled by a remote controll”
 of 5 bubbles marksO3978AD, 10 Feb 2017 | Read review
“I always like a high floor, although this week I was on the 1st and it was very quiet.”
 of 5 bubbles JimmyPhx, 2 Feb 2017 | Read review
5 of 5