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Country Inn & Suites By Carlson, Ontario at Ontario Mills

Expedia.comUSD 113*
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Certificate of Excellence
11/06/2017 12/06/2017
1 room 2 adults 0 children
USD 129*
USD 113*
USD 129*
USD 113*
USD 129*
USD 113*
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Country Inn & Suites By Carlson, Ontario at Ontario Mills
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541 Reviews from our TripAdvisor Community

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Showing 514: English reviews
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Chicago, Illinois
Reviewed 5 days ago NEW

We arrived late. Check easy. Room small. The first night the refrigerator was making noise and it was too late to change rooms. It stopped at some point in the night and we never had another problem. Underground parking is difficult to maneuver your car in but at least your car is cool. There are not many spots but only...

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Helpful?
Thank Gmanbumpy
TimK562, General Manager at Country Inn & Suites By Carlson, Ontario at Ontario Mills, responded to this review

Thank you for staying with us and taking the time to write this review. I will work with our Housekeeping team to ensure more attention is paid toward carpet care. We hope to see you again in the future.

Culver, Indiana
HOTEL’S FAVOURITE REVIEW
Reviewed 3 weeks ago

Stayed here for three days for the Nascar race. Close to the airport and free ride to and from the hotel. Room was clean and bed was comfortable. Nice quick breakfast to get you going and restaurants within walking distance.

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Helpful?
Thank Tim M
About Hotel's Favourite Review
TimK562, General Manager at Country Inn & Suites By Carlson, Ontario at Ontario Mills, responded to this review

Hi Tim, Thank you for staying with us and taking the time to write this nice review! We're super happy that you enjoyed your time with us during Nascar and that you found everything so convenient. We hope to see you again!

South Jordan, Utah
Reviewed 6 days ago NEW

Only positive about this hotel is the AC gets really cold which is nice. Spotty cell phone coverage tested on ATT and Verizon. My tv service pixelated and lost connection constantly in two different rooms because they tried moving me. TV didn't work and the toilet wouldn't flush in the first room I was in. Rooms need updating, the layout...

Review collected in partnership with Country Inns & Suites By Carlson
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Helpful?
Thank nateolson2010
TimK562, General Manager at Country Inn & Suites By Carlson, Ontario at Ontario Mills, responded to this review

Hi Nate, Thank you for being our guest and taking your time to write this review. While it's nice to read great reviews, those that are less than great help me make our hotel better. Fortunately, I was able to track your reservation and see that our team is correcting the issues that you mentioned. While we are planning for...

New York City, New York
Reviewed 1 week ago NEW

this hotel is in poor management. General Manager Timothy Kardosy's poor management and customer relations skills are insult to the paying customers. His lack of common sense can put you in trouble the same way as i found myself in trouble Getting locked out of my room at 10:30 PM and all because hotel employee did the mistake and general...

Review collected in partnership with Country Inns & Suites By Carlson
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Helpful?
Thank 291emirb
TimK562, General Manager at Country Inn & Suites By Carlson, Ontario at Ontario Mills, responded to this review

I am so very sorry that I left this impression on you, as it is certainly not what was intended or desired. Obviously, we will be reviewing our policies and procedures to ensure that future guests do not have a similar experience. I appreciate the fact that you choose to stay with us and please be assured, you have been...

Tracy, United States
Reviewed 1 week ago

Review collected in partnership with Country Inns & Suites By Carlson
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Helpful?
Thank madonnah80
TimK562, General Manager at Country Inn & Suites By Carlson, Ontario at Ontario Mills, responded to this review

Ontario, United States
Reviewed 2 weeks ago

Review collected in partnership with Country Inns & Suites By Carlson
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Thank A4329XLrebeccaf
TimK562, General Manager at Country Inn & Suites By Carlson, Ontario at Ontario Mills, responded to this review

Reviewed 2 weeks ago

Our first visit at Country Inn and Suites, in Ontario California; from the two host the night of our arrival to the young lady Araceli the day after our stay... it was the most gracious time I have spent at a hotel or Inn. The Accommodations were impeccable smoke free, well maintained and the customer service was out of this...

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Helpful?
Thank Garfett C
TimK562, General Manager at Country Inn & Suites By Carlson, Ontario at Ontario Mills, responded to this review

Hi Garfett, Thank you for being our guest and writing this nice review! We are so happy that everything was wonderful for you. I will be certain to acknowledge Araceli so she knows how important she is to us. We hope to see you again soon!

Reviewed 2 weeks ago

Review collected in partnership with Country Inns & Suites By Carlson
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Thank Dvisrvw2
TimK562, General Manager at Country Inn & Suites By Carlson, Ontario at Ontario Mills, responded to this review

las vegas, United States
Reviewed 2 weeks ago

Review collected in partnership with Country Inns & Suites By Carlson
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Thank J5598EMbrandonl
TimK562, General Manager at Country Inn & Suites By Carlson, Ontario at Ontario Mills, responded to this review

Henderson, United States
Reviewed 4 weeks ago

Review collected in partnership with Country Inns & Suites By Carlson
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Thank 304ginaj
TimK562, General Manager at Country Inn & Suites By Carlson, Ontario at Ontario Mills, responded to this review

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Room Service
  • Airport Transportation
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
  • Dry Cleaning
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
Prepare for a stress-free stay at the Country Inn & Suites By Carlson(R), Ontario Mills, CA, beginning with complimentary transportation to the hotel from LA/Ontario International Airport (ONT). Our hotel at the intersections of I-10 and I-15 provides easy access to trade shows at the Ontario Convention Center and AHL hockey action at the Citizens Business Bank Arena, home of the Ontario Reign. You can also shop at Ontario Mills Mall or catch a NASCAR race at the Auto Club Speedway, both just minutes from the hotel. Recharge daily with the hotel's free breakfast, heated outdoor pool and fitness center, and then retreat to rooms with microwaves, mini refrigerators and HDTVs with HBO. Bring along snacks and drinks since every room and suite includes a refrigerator and a microwave, perfect for late-night appetites. Watch an HBO movie on the flat-screen TV or check emails with free Internet access. Our suites feature separate sleeping, living and dining areas donned with a king-sized bed, sleeper sofa, and a sizable table with seating for four. ... more   less 

Additional Information about Country Inn & Suites By Carlson, Ontario at Ontario Mills

Address: 4674 Ontario Mills Pkwy, Ontario, CA 91764-5104
Region: United States > California > Ontario
Price Range: $149 - $243 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Country Inn & Suites By Carlson, Ontario at Ontario Mills 3*
Number of rooms: 117
Reservation Options:
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Also Known As:
Country Inn & Suites By Carlson At Ontario Mills Hotel Ontario
Country Inn And Suites By Carlson At Ontario Mills
Country Inn Ontario Mills
Hotel Style:
#3 Best Value Hotel in Ontario
#5 Romantic Hotel in Ontario
#5 Business Hotel in Ontario
#11 Family Hotel in Ontario
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Questions & Answers

Here's what travellers have asked, with answers from Country Inn & Suites By Carlson, Ontario at Ontario Mills staff and other travellers.
10 questions
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5 months ago
7 months ago
Escondido, California
9 months ago

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Questions? Get answers from Country Inn & Suites By Carlson, Ontario at Ontario Mills staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose a suite, it's cost is minimal over the cost of a room and the accommodations are fantastc...”
garfettc, 12 May 2017 | Read review
“Warm Welcome!”
sjlujan777, 3 Apr 2017 | Read review
“You will enjoy your stay here!”
cybergram4u, 23 Feb 2017 | Read review
“Don't stay on the top floor (4) noise from the machinery on the roof is loud.”
DawnD694, 20 Jan 2017 | Read review
“I don't recommend this hotel”
vickia864, 14 Nov 2016 | Read review
5 of 5
Expedia.com
USD 113* /night
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Booking.comUSD 113
Hotwire.comUSD 113
CancelonUSD 129
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*Disclaimer
Prices are for 1 room, 2 adults
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