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30/07/2017 31/07/2017
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    Ontario Grand Inn & Suites

    3333 Shelby St, Rancho Cucamonga,, Ontario, CA 91764-4872
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    Best prices for your stay
    30/07/2017 31/07/2017
    Savings alert: 23% below average rate

    The price you found is 23% lower than this hotel's average rate of USD 94/night.

    We analyze rates over a 60 day period, and compare your selection to the average rate of comparable stays to ensure you're getting the best possible deal.

    USD 72*
    USD 72*
    USD 72*
    Traveller (103)
    Room & Suite (36)
    Dining (3)
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    Overview
    • Excellent15%
    • Very good16%
    • Average16%
    • Poor19%
    • Terrible34%
    3 May 2017
    “Hotel needs upgrades”
    21 Nov 2016
    “Worse than super8”
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Airport Transportation
    Family Rooms
    Bar/Lounge
    Fitness centre
    Pets Allowed
    Wheelchair Access
    Business Centre
    Dry Cleaning
    3.5 Star Hotel
    All hotel details
    Best Western Plus InnSuites Ontario Airport E Hotel & Suites
    565 reviews
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    La Quinta Inn & Suites Ontario Airport
    449 reviews
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    Azure Hotel & Suites Ontario Airport
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    Rooms
    30 Jul.31 Jul.
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a Review
    Reviews (280)
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    There are newer reviews for Ontario Grand Inn & Suites
    See the most recent reviews

    91 - 95 of 272 reviews

    Reviewed 6 April 2015

    Breakfast in the morning was adequate. Daily maid service was excellent. NO evidence of any pests/cockroaches as was mentioned in another review. Excellent hardwood floors. Spacious rooms and very comfortable bed. Always hot water in the shower. Hope I can get this place for every...More

    Thank ToddieM
    Response from Richard L, Manager at Ontario Grand Inn & SuitesResponded 22 June 2015

    Thank you for providing feedback on your most recent stay with us. I am so pleased to hear about the wonderful experience you had with us. We are making every effort to provide each guest with superior customer service. I hope to see you again...More

    Reviewed 26 February 2015 via mobile

    My boyfriend and I come here often when we are in the area for business. It has a great feel you it has a modern look and the price is beyond great for what you are getting. I totally recommend it. It also come with...More

    1  Thank Maricela S
    Response from Richard L, Manager at Ontario Grand Inn & SuitesResponded 23 June 2015

    I am pleased to hear that we are your hotel of choice for your stay here in Ontario. Please continue to book direct with us for the best price possible. Best regards, Richard Ledesma Hotel Manager

    Reviewed 18 February 2015

    This hotel was by far the worst experience that I have had with any hotels I have stayed at.. Im not a hard person to please when it comes to getting a good nights rest but this hotel and staff was unreal. I had prepaid...More

    2  Thank Marcialynn M
    Response from Richard L, Manager at Ontario Grand Inn & SuitesResponded 23 June 2015

    I am so sorry for the Experience you had here at the Ontario Grand. There is NO excuse for the lack of service that you received. I am the new Manager here at the Grand and i can assure I am making the appropriate measures...More

    Reviewed 11 February 2015

    Superficially looks nice but suffers greatly from lack of attention. Rooms are large and bed was comfortable. Corner floor lamp did not work and bathroom sink was clogged; these were promptly fixed when front desk was informed about them, but, really, should you have to...More

    1  Thank Dave_Eggs
    Response from Richard L, Manager at Ontario Grand Inn & SuitesResponded 23 June 2015

    Im glad to hear you enjoyed the comfort of our beds. i do apologize that you received a room that was below standards. All amenities should be in working order upon checking in. I am the new Manager here at the Ontario Grand, and i...More

    Reviewed 9 February 2015

    Needed a room near the airport & asked twice about a shuttle for our very early flight. Was told that yes, they have one & it starts at 5:00 am. But when we came down for it, we were told that it's only for pilots!...More

    Thank anne m
    Response from Richard L, Manager at Ontario Grand Inn & SuitesResponded 23 June 2015

    I sincerely apologize for the miscommunication from the staff regarding the shuttle service. I can only imagine the inconvenience that must have caused for you. I also apologize for the missing amenities in the room. I am the new manager here at the Grand and...More

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    About
    Amenities
    • Top amenities
    • Pool
    • Free Parking
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Free High Speed Internet ( WiFi )
    • Breakfast included
    • Hotel Amenities
    • Free Parking
    • Airport Transportation
    • Breakfast included
    • Dry Cleaning
    • Meeting Rooms
    • Business Centre with Internet Access
    • Room amenities
    • Air Conditioning
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Hot Tub
    Details
    • Price range
    • USD 70 - USD 112 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 92
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Travelocity, Hotwire, Cancelon and getaroom.com so you can book your Ontario Grand Inn & Suites reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • California >
    • Ontario
    • Also Known As
    • Ontario Grand Inn And Suites ,
    • Ontario Grand Hotel Ontario ,
    • Hotel Indigo Ontario
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    Traveller (103)
    Room & Suite (36)
    Dining (3)
    Pool & Beach (2)
    Hotel & Grounds (62)
    Bathroom (11)
    Business Centre & Event Rooms (1)
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    Gwen V
    6 June 2015|
    Answer Show all 4 answers
    Response from travelmd46 | Reviewed this property |
    Yes, stay elsewhere.... It looks great online, but it is run down, and they keep saying "we're updating." No, it's how the hotel is. There are a lot of options in the area. The best part of staying there was leaving!
    0
    Votes
    Room Tips
    "Don't stay at this hotel"
    Read review
    "Choose another place to stay"
    Read review
    "Stay away from hotel they seem to be going to major changes."
    Read review
    "Stay in a different motel!"
    Read review
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