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Holiday Inn Express Hotel & Suites

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Holiday Inn Express Hotel & Suites
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451 Reviews from our TripAdvisor Community

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Showing 444: English reviews
Geyserville, California
Reviewed 21 April 2015

Pros: it is very near the airport..like a few minutes in the van. Pros: You have a van to yourself, no other hotel stops. Pros: Drivers were polite, friendly and awake before the crack of dawn:) Cons: You could hear through the walls in the room, and the people waking for an even earlier flight then ours were stomping on...

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Helpful?
1Thank theWineMaven
Bhotels, General Manager at Holiday Inn Express Hotel & Suites, responded to this review

Thank you for taking the time to write a review. Its though your eyes and feedback that allows us to determine our areas of opportunity and wanted to extend our apologies for not meeting your expectations on your recent stay with us. We hope that despite of your most recent experience, you will continue to make IHG the brand for...

Guadalajara, Mexico
Reviewed 17 April 2015

The location of this hotel is great; near of the airport, malls, stadium and restaurants. I dont have any particular suggestion about the rooms, you will find a good room with a great bed. (clean, comfortable, quiet) Do be afraid requesting the shuttle to the restaurants and mall, because some of the restaurants options don't deliver at hotel. The only...

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Thank eooo
Chicago
Reviewed 14 April 2015

We planned to stay overnight for our short layover (11 p.m. to 5 a.m.) on our way to Hawaii. Prior to booking, a phone inquiry had confirmed pick up round the clock from the airport upon arrival by calling the front desk. When we arrived, they did not answer the phone for over 1/2 hour when we tried to reach...

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Helpful?
1Thank gurneemom
HIExpressOakland, General Manager at Holiday Inn Express Hotel & Suites, responded to this review

Thank you for sharing your experience with us. We wanted to extend our sincere apologies for not meeting or exceeding your expectations on your most recent visit with us. It is understandable that it can be stressful not being able to reach your hotel after a long day of travel with your family. We will share your feedback to help...

Oroville
Reviewed 23 March 2015

My husband and I stayed here the night before our flight out to Hawaii. The room was very nice, the bed was very comfortable, and we were totally astounded that it was sooooo quiet, yet only minutes to the airport! The staff were all very pleasant, the complimentary breakfast was fresh, and the shuttle was ready right when we were....

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Helpful?
Thank vlp388
Bhotels, Front Office Manager at Holiday Inn Express Hotel & Suites, responded to this review

Thank you so much vlp388 for taking the time out to review our hotel. I am so excited that you had such an awesome experience! Our Team does our absolute best to meet and exceed your expectations. We take pride in knowing that we made your stay welcoming and comfortable. Thank you again for the great review and we look...

Memphis, Tennessee
Reviewed 20 March 2015

Just stayed one night to catch a flight and it was very nice. Clean, comfortable, safe and quick. The shuttle dropped us off for dinner and took us to the airport the next morning. Dorothy at the front desk was super helpful.

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2Thank Frank C
Calgary, Canada
Reviewed 17 March 2015

Just stayed here for 3 nights. We were attending a family function. Excellent shuttle service - very quick & efficient. Breakfast was perfect and many choices. Hotel was quiet and we had a good sleep. The only complaint we have is the dirty chairs and carpet in lobby and dirty carpet in elevators. Rooms were very clean.

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2Thank islandgirl7777
Bhotels, Guest Relations Manager at Holiday Inn Express Hotel & Suites, responded to this review

Thank you so much for taking the time out to review our hotel! I am so excited that you had a pleasant experience. We take pride in knowing that we made your stay a success. It is through your eyes and feedback that allows us to determine our areas of opportunity to be an even better hotel. Thank you for...

Reviewed 17 March 2015 via mobile

This is the second time that we've stayed at this hotel and used their park and fly program. This is a newer hotel and it's nice. We had a king room which had plenty of room for us and our luggage and not feel cramped. The bed was comfortable and the shower good. We used their shuttle bus to and...

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Helpful?
1Thank TerreWheeks
Bhotels, Guest Relations Manager at Holiday Inn Express Hotel & Suites, responded to this review

Thank you so much for taking the time out to review our hotel! I am so pleased to know that our team made your stay comfortable and nice. I am also pleased to know that our Park and Fly program worked well for you. Thank you for your review! We look forward to seeing you in the near future! Front...

Reviewed 16 March 2015

Had a wonderful week long stay at this Express. Cleaning crew is prompt and curteous every morning, coming to revert your room back exactly as it was when you arrived. Breakfast is good, and staff everywhere willing to assist you, or even bend the rules a bit to make your stay everything you want it to be. Front desk personnel...

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Helpful?
Thank Aaon P
Bhotels, Guest Relations Manager at Holiday Inn Express Hotel & Suites, responded to this review

Thank you for taking the time out to review our hotel! I am so excited that you had a wonderful experience! Its through all your review and kind words that allows us to stay motivated and work even harder to be the best Holiday Inn Express around. We look forward to meeting you again and making yet another wonderful experience!...

Alturas, California
Reviewed 16 March 2015

What a difference it makes to stay at a hotel that has very friendly, professional staff! An airport hotel this clean and close to the airport could have surly staff and get away with it, but what a great surprise to find such nice folks from the desk personnel to the shuttle driver and the morning breakfast staff! The shuttle...

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Helpful?
Thank Kenipela
Bhotels, Guest Relations Manager at Holiday Inn Express Hotel & Suites, responded to this review

Thank you so much for taking out the time to write us a review! I am so pleased that you enjoyed your stay. It is through your feedback that we continue to grow as a team. Thank you for your kind words, we look forward to meeting you in the near future. Miracle Chavis - Front Office Associate

Salt Lake City, Utah
Reviewed 12 March 2015

The location next to the Oakland airport is the main convenience factor. This is basically the first hotel coming out of the airport. Cleanliness is ok, but the carpeting needs to be changed out as showing its age. Granite in bathrooms. However, the charges at $215/night including taxes are steep for the value. Has breakfast included, but nothing special, as...

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Helpful?
1Thank Kurt H
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites, responded to this review

Dear Kurt H, Thank you for your feedback. We are glad you found our location convenient. It is our goal to consistently provide superior service and accommodations at our hotel and your comments are very important to us. We rely on you, our guest, to let us know how we are doing and how we can better meet your needs....

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Breakfast included
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Holiday Inn Express & Suites is the closest hotel to the Oakland International Airport and centrally located between San Francisco and Silicon Valley.We welcome all guests either for work or play. Less than half a mile from the Oakland International Airport and just 2.5 miles from the Oakland-Alameda County Coliseum & Oracle Arena- home to the Oakland Raiders, the Oakland Athletics and the Golden State Warriors, you can really enjoy the home field advantage. All guest rooms are equipped with a microwave, wet bar, refrigerator & high-speed Internet access wired and wireless connections.We also serve daily a delicious hot buffet breakfast every morning. We are 100% non-smoking! ... more   less 

Additional Information about Holiday Inn Express Hotel & Suites

Address: 66 Airport Access Road, Oakland, CA 94603
Region: United States > California > Oakland
Price Range: $156 - $345 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites 2.5*
Number of rooms: 95
Reservation Options:
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Also Known As:
Holiday Inn Express Oakland Hotel Oakland
Oakland Holiday Inn Express
Holiday Inn Oakland
Hotel Style:
#2 Family Hotel in Oakland
#4 Green Hotel in Oakland
#6 Business Hotel in Oakland
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Hotel & Suites staff and other travellers.
4 questions
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Floral Park, New York
Sacramento, California
Honolulu, Hawaii
over a year ago

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Questions? Get answers from Holiday Inn Express Hotel & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you have a car you can use covered garage but if you park in front ask for a room looking over parking lot if you park outside.”
richardd763, 23 Feb 2017 | Read review
“i dont know, just ask for a good room?”
kennyhe, 18 Feb 2017 | Read review
“Room toward the street have less freeway noise.”
A4889BIdavidk, 27 Dec 2016 | Read review
“not sure any real differences”
816suzih, 16 Nov 2016 | Read review
“Rooms on the third floor are quietier no one over your head”
watson944, 30 Oct 2016 | Read review
5 of 5