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Waterfront Hotel, a Joie de Vivre hotel

Expedia.comUSD 194*
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Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
USD 248*
USD 194*
USD 248*
USD 195*
USD 248*
USD 194*
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Waterfront Hotel, a Joie de Vivre hotel
Waterfront Hotel, a Joie de Vivre hotel
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775 Reviews from our TripAdvisor Community

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Showing 761: English reviews
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san leandro, CA
Reviewed 3 days ago NEW

I had a really great weekend stay at The Waterfront. The location is perfect, walking distance to good restaurants/bars. The room was very clean and comfortable. The staff was very friendly, professional, and accommodating, especially Priscilla. We will definitely be back!

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Helpful?
Thank Nelly d
Waterfront H, General Manager at Waterfront Hotel, a Joie de Vivre hotel, responded to this review

Dear Nelly d, Your 5 Star review of The Waterfront Hotel has us over the moon! We'll be sure to pass your wonderful comments along to our team and look forward to you coming back! All the best, Chris

Ambridge
Reviewed 3 days ago NEW

This hotel is in an excellent location to do things in the Oakland area. There are a lot of good restaurants within easy walking distance. This hotel offers free wine and cheese to guests in the afternoon. The beds are very comfortable and the rooms are clean.

Review collected in partnership with this hotel
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Helpful?
Thank grandmagreenwell
Denver, Colorado
Reviewed 3 days ago NEW

I thought this hotel would be updated and in excellent condition. You can tell that its old and not very clean. The location is AMAZING, but the rooms are nothing to write home about. They are very average and the bed was not very comfortable. For as much as we paid a night, I was expecting much more. It wasn't...

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Helpful?
Thank Brittany W
Waterfront H, General Manager at Waterfront Hotel, a Joie de Vivre hotel, responded to this review

Dear Brittany W, Thank you for staying with us and sharing your experience. We are in the process of making some key updates to our public spaces as part of a refresh for this year. We hope to see you back whenever your travels call for a trip to the Bay Area. All the best, Chris

Big Sur
Reviewed 4 days ago NEW

After calling the hotel 3 times over several months to ensure a great weekend getaway... Room reservations bungled and we went from having a king suite to having a tiny king room in the noisiest part of the hotel. The front desk staff was totally at a loss with how to deal with the situation and in the end, never...

Review collected in partnership with this hotel
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Helpful?
Thank MGafill
Waterfront H, General Manager at Waterfront Hotel, a Joie de Vivre hotel, responded to this review

Dear Mgafill, Thank you for your comments concerning your experience with us. In a separate correspondence, our Hotel Manager has reached out to you. Thank you for staying with us this time. We hope that we can turn this experience around for you and that you will stay with us again. All the best, Chris

Reviewed 6 days ago NEW

Awesome location, friendly staff, clean rooms, salt water pool instead of chlorine, pet friendly, we loved it. I would recommend this hotel to anyone staying in the east bay. Even if you want to see SF, the ferry dock is right there.

Review collected in partnership with this hotel
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Helpful?
Thank V6737MKmiguelb
Waterfront H, General Manager at Waterfront Hotel, a Joie de Vivre hotel, responded to this review

Dear V6737MKmlguelb, Your 5 Star review made our day! Tell everyone you know about The Waterfront Hotel. We'll be here waiting to welcome and delight. All the best, Chris

Reviewed 6 days ago NEW

Great location, nice setup, and great views! Enjoyed the balcony overlooking the water and the ability to walk to so many restaurants. Jack London Square is a great place to be. Unfortunately, the morning of departure there was something being done in the hallway a few feet away from my room. Started around 8:30ish in the morning and was horribly...

Review collected in partnership with this hotel
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Helpful?
Thank veciii
Waterfront H, General Manager at Waterfront Hotel, a Joie de Vivre hotel, responded to this review

Dear Veciii, Thanks for sharing your comments. Our Hotel Manager has reached out to you in a separate correspondence as well. We would like to apologize for your experience with us . We have shared your comments with our team so that they may better understand how to improve the next time around. Thank you for bringing your concerns to...

Los Angeles
Reviewed 1 week ago

Prime location in the heart of Jack London Square! Perfect location, excellent amenities, quality service, restaurants and live music! Great for a family or business weekender to the East Bay! There you go :-)

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Helpful?
Thank JulesLeftfield
Waterfront H, General Manager at Waterfront Hotel, a Joie de Vivre hotel, responded to this review

Dear Julesleftfield, We appreciate your 5 star review of The Waterfront Hotel. Thank you for sharing your experience. We're happy to see our team took amazing care of you. We hope you come back and stay again with us and recreate the beautiful memories you had with us. All the best, Chris

Reviewed 1 week ago

This hotel exceeded my expectations in every aspect, from the front desk staff, lobby, warm salt water pool, location, bed linens and pillows, quality towels, maid service, and authentic decor. Great baby cribs too!

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Helpful?
Thank F5977GCjanew
Oxford, United Kingdom
Reviewed 1 week ago

Lovely hotel , our room was Waterfont facing and it was comfortable , well equipped and a a super location. The food in the restaurant was delicious although pricey to have room service. Loved the location , super walks along the waterfront , the pool was gorgeous.

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Helpful?
Thank shirleypopham
Waterfront H, General Manager at Waterfront Hotel, a Joie de Vivre hotel, responded to this review

Dear shirleypopham, Thanks for your amazing review of our hotel. Our team is always ready to take great care of you. We're thrilled you enjoyed your experience with us. Come back soon! All the best, Chris

Illinois
Reviewed 1 week ago

The staff was helpful and friendly, especially the parking valets. Location can't be beat, and "happy hour" on Friday evening was a delightful surprise. Need a bit more attention to cleanliness and updates.

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Helpful?
Thank PegOLeg
Waterfront H, General Manager at Waterfront Hotel, a Joie de Vivre hotel, responded to this review

Dear PegOLeg, Thank you for staying with us at The Waterfront Hotel and your great review of our hotel. Thank you for stopping by our wine and cheese reception. We think it's a nice way to begin your evening and an opportunity to meet some of our team. We'd love for you to come back again when you're in the...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Paid Wifi
Services
  • Shuttle Bus Service
  • Meeting Rooms
  • Business Centre with Internet Access
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
Official Description (provided by the hotel)
Celebrating the spirit of Jack London Square, the Waterfront Hotel blends the unique atmosphere of the Oakland waterfront with a vibrant, nautical decor. Comfortable, modern, and stylish, our 145 rooms and suites are ideally located for exploring, and many of them offer balconies, fireplaces, and views of the San Francisco Bay. Amenities include complimentary weekday shuttle service to downtown Oakland, weekday wine and cheese social, and valet parking. Don't forget to take a dip (or dive!) into our outdoor heated pool! ... more   less 

Additional Information about Waterfront Hotel, a Joie de Vivre hotel

Address: 10 Washington St, Oakland, CA 94607-3751
Region: United States > California > Oakland
Price Range: $281 - $485 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Waterfront Hotel, a Joie de Vivre hotel 3.5*
Number of rooms: 145
Reservation Options:
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Also Known As:
Waterfront Hotel, a Joie De Vivre Hotel Hotel Oakland
Waterfront Hotel Oakland
Hotel Style:
#2 Romantic Hotel in Oakland
#3 Business Hotel in Oakland
#3 Family Hotel in Oakland
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Questions & Answers

Here's what travellers have asked, with answers from Waterfront Hotel, a Joie de Vivre hotel staff and other travellers.
14 questions
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Des Moines, Iowa
over a year ago

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Questions? Get answers from Waterfront Hotel, a Joie de Vivre hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ocean view, or looking out on the farmer's market.”
JulesLeftfield, 18 May 2017 | Read review
“Water front view is lovely”
shirleypopham, 17 May 2017 | Read review
“Facing the estuary”
U028477, 15 Apr 2017 | Read review
“Get a room in the main building.”
MattsTravels24, 13 Apr 2017 | Read review
“we haven't had a bad room in 4 visits! We always pick the Balcony King type rooms”
R5964TMbenjaminb, 7 Apr 2017 | Read review
5 of 5
Expedia.com
USD 194* /night
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Waterfront HotelUSD 195
Hotels.comUSD 194
HotelsForEveryoneUSD 248
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Prices are for 1 room, 2 adults
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