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Hilton Oakland Airport

Expedia.comUSD 168*
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11/06/2017 12/06/2017
1 room 2 adults 0 children
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Hilton Oakland Airport
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917 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton Oakland Airport
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Showing 898: English reviews
Palm springs
Reviewed 11 September 2016

the hotel is split into 4 buildings of rooms and one restaurant/convention hall. Easy parking near all the entrances. Rooms were clean for being so old but in need of a HEAVY clean not just the 5 minute daily check out spritz. The exterior is not very safe on an edgy side of town. I was assaulted by a fellow...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank mathewc464
Seffner, Florida
Reviewed 6 September 2016

I'm surprised that Hilton allows this hotel to continue to carry its brand. The front desk reps appeared to be more interested in completing paperwork than being responsive to the hotel guests. Time after time, we stood and waited for a rep to look up from his/her work to assist us. It always felt as if we were interrupting. And...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Windell R
Henry W, Manager at Hilton Oakland Airport, responded to this review

Dear Windell, Thank you very much the feedback to your recent stay at the Hilton Oakland Airport. I am truly sorry about the experience with the Front Desk team as it is completely unacceptable. I have since addressed your experience with the Front Office team and have developed action plans to prevent such from happening again in the future. We...

Tauranga, New Zealand
Reviewed 5 September 2016

We had our room in wing 3... not sure if that's a refurbished part of the hotel, but our room was perfect. Clean, spacious, comfy bed... all perfect. If anything I'd say the overnight charge for parking was a bit steep, but considering we got a great deal on the room and the fact that it's an airport hotel, not...

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Helpful?
Thank Peter M
Reviewed 5 September 2016

I don't think that your quest who stay at your hotel should have to pay for parking. There is already a gate rail at the entrance with an attendant to keep out unwanted guest. If you enter the parking lot in order to leave you will have to pay to exit. I was given key card to enter the parking...

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Helpful?
Thank Sharona S
Henry W, Manager at Hilton Oakland Airport, responded to this review

Dear Sharona, Thank you very much for sharing your recent stay experiences at the Hilton Oakland Airport. We valued your feedback and have shared your experiences with upper management so they can make the necessary adjustments to enhance future guest stay experiences. In regards to complimentary WIFI access, we only offer complimentary to our HHonors Diamond members. On occasions, the...

Reviewed 4 September 2016

Very convenient as just outside Oakland Airport and there is a free shuttle. Stayed overnight to make an early morning meeting in downtown San Francisco. The Hilton has a free shuttle to the BART Coliseum Station at the top of the hour and I got into San Francisco with no problems and on time. The Hilton is quiet and comfortable....

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Helpful?
Thank geotech522
Reviewed 2 September 2016 via mobile

This is a very aged hotel, not really the Hilton standards that I experienced. Benefits are clearly the proximity to the airport and the honesty friendly of all the staff (not rare that this is only because they have instructions to be like that...) Pretty average, saved from poor by the 2 reasons mentioned.

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Helpful?
Thank Jorge G
Ewa Beach, United States
Reviewed 1 September 2016

Stayed here for one night after returning from a cruise that disembarked in San Francisco. Flights departed from Oakland the next day. Arrived well before check in time and a room was ready for us. This is not a typical high rise hotel. It is spread out among several buildings. Getting to the front desk, restaurant, and other amenities requires...

Review collected in partnership with Hilton Hotels & Resorts
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Thank Ricky B
Albuquerque, United States
Reviewed 1 September 2016

This hotel was absolutely disgusting, from the stained carpets, dirt everywhere, even caked into the corners in the bathroom, old old old fixtures (I am 5'1" and the bathroom sink hit me mid thigh!). The smell was so bad we didn't unpack, we checked out. The cost of the room was $300/night. I travel a lot....this room wasn't even worth...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Laurie B
Henry W, Manager at Hilton Oakland Airport, responded to this review

Dear Laurie, Thank you very much for sharing your recent stay experiences at the Oakland Hilton Airport. We valued your feedback and have addressed your experiences and concerns with the appropriate Department Heads. In addition, the team has made the necessary corrections to fix the deficiencies in your room to avoid future repeats for our guests. Please accept my sincere...

Seattle, WA
Reviewed 31 August 2016

Convenient location, great staff, comfortable rooms and beds, clean and with plenty of linens. We have stayed there many times and appreciate convenience to family and friends. Shuttle to Bart is another plus.

Review collected in partnership with Hilton Hotels & Resorts
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Thank Like8s
Reviewed 29 August 2016

After returning from Europe with my sister, dropping her off at her Bay Area home and before flying back to my home in southern California, I stayed here for just one night. It is convenient for the airport. There is a public computer with printer in the lobby.

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1Thank Lena K

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Public Wifi
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Self-Serve Laundry

Additional Information about Hilton Oakland Airport

Address: 1 Hegenberger Rd, Oakland, CA 94621-1405
Region: United States > California > Oakland
Price Range: $181 - $419 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hilton Oakland Airport 3.5*
Number of rooms: 360
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Also Known As:
Hilton Oakland Airport Hotel Oakland
Oakland Hilton
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Oakland Airport staff and other travellers.
10 questions
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Questions? Get answers from Hilton Oakland Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“See the write up”
RobbieG225, 3 Apr 2017 | Read review
“Ask for a renovated room, don't bother with a patio room”
DKHNL, 17 Mar 2017 | Read review
“Wing 3 seems to be a good choice, looking at some of the other comments on here”
W9833OLpeterm, 5 Sep 2016 | Read review
“Rooms away from Hegenberger are quieter”
  • Comfortable king bed
geotech522, 3 Sep 2016 | Read review
“A room looking out to the pool can be noisy.”
  • Spacious and comfortable
  • A bit crowded
Sassamatt, 23 Aug 2016 | Read review
5 of 5
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Prices are for 1 room, 2 adults
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