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Hilton Oakland Airport

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Hilton Oakland Airport
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838 Reviews from our TripAdvisor Community

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Showing 820: English reviews
Reviewed yesterday NEWvia mobile

This was a pleasant surprise. Room was modern, clean and the bed and pillows were magnificent! We went to a concert at Oracle Arena (right down the street) hotel van service dropped off and picked up! The bar was a disappointment...I remember they used to have a nice sports bar...not anymore. We chose late check out and spent the morning...

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Helpful?
Thank Kimberly K
Reviewed 5 days ago NEW

Good times every time we come up for the Raider experience. The people at the hotel treat you well and the stay has everything that's needed for your stay. Bars and restrauants are pleasant. They could do a better job on the shuttle service by not charging for services.

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Thank jessicaaR7834EL
Los Angeles, United States
Reviewed 5 days ago NEW

The Hilton at Oakland Airport provides easy access and shuttle to the Oakland airport. This is a great option if you have an early morning flight or need quick access to the airport BART station. The rooms are clean and the location feels secure with monitored parking.

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Thank 789kellih
McKinleyville, California
Reviewed 1 week ago

Stayed here on business for 1 night. Quiet and clean rooms. Got a good night's sleep. Easy to find. Staff was friendly. Check in took way longer than it needed to given that I had checked in on the app the day before. Conference room left a lot to be desired.

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Thank 699christinaj
Oakland, California
Reviewed 1 week ago

I would not stay here again. They charge for parking, internet even if you are an honors member. The customer service is terrible and the rooms are average like days in or motel 6 but you pay more for the hilton brand.

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1Thank A6320LMdanielleh
Henry W, Manager at Hilton Oakland Airport, responded to this review

Dear Guest, Thank you very much for the feedback to your recent stay at the Hilton Oakland Airport. First, I would like to begin with an apology for the inconvenience and experience during your stay. We appreciate your honesty and have since addressed your concerns and experiences with the team. In addition, we are working on some winter promotions that...

Reviewed 1 week ago via mobile

Love this hotel. Stay here every year for a Raiders game. The staff are so friendly and accommodating. Enjoy time in the Sports Edition bar watching football before going to the game. It feels like coming home every visit.

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Thank Beth A
Covina, California
Reviewed 1 week ago via mobile

The room smelled like smoke even though they say all of the rooms are non-smoking, the AC would not get cool the room with just overall dirty there was something splattered all over the shower no complementary breakfast or free shuttle you have to pay, if you are visiting Oakland stay at the Marriott right across it offers both for...

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Helpful?
Thank TayTayanne
Henry W, Manager at Hilton Oakland Airport, responded to this review

Dear Tay, Thank you for sharing your experience at our hotel with the TripAdvisor community. Please, let us offer you an apology for the inconveniences we may have caused you during your stay with us. We appreciate you mention us the opportunity areas in which we will work so we can offer you the service and facilities you deserve. I...

Lakewood, United States
Reviewed 1 week ago

The room was nice and clean. Enjoyed the breakfast brunch served on the weekends. The service we received was great. The staff is always helpful and friendly. The value is pretty good, we come down for the Raider games and the bar always seems to be a happening place.

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Thank 309neals
Oakland, California
Reviewed 1 week ago

No luxury at all involved in this hotel- rooms smell and are very very noisy from equipment and workers - for the money you paid that continental breakfast should be free , but is not - Things got stolen on our car in parking lot every stay ! no parking security !!! Strange people walking around at night in parking...

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Thank 508karrya
Houston, United States
Reviewed 1 week ago

Desperately needs remodeling. Carpet old and smelly, bathrooms tiny. Food is mediocre. Staff is professional and friendly. Bus to the airport is punctual. Franchisee has not maintained the property well. You wouldn't guess it was a Hilton.

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Helpful?
Thank 760tedd
Henry W, Manager at Hilton Oakland Airport, responded to this review

Dear guest, Thank you for sharing your recent stay experience at the Oakland Hilton Airport. First, I would like to begin by offering my sincere apology for all of the inconveniences during your stay. Since then, I have addressed your experience with the appropriate departments to have these opportunities corrected. The hotel guest rooms were newly renovated last quarter of...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Free Internet
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about Hilton Oakland Airport

Address: 1 Hegenberger Rd, Oakland, CA 94621-1405
Region: United States > California > Oakland
Price Range: $167 - $463 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hilton Oakland Airport 3.5*
Number of rooms: 360
Reservation Options:
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Also Known As:
Hilton Oakland Airport Hotel Oakland
Oakland Hilton
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Oakland Airport staff and other travellers.
9 questions
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Questions? Get answers from Hilton Oakland Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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“Wing 3 seems to be a good choice, looking at some of the other comments on here”
 of 5 bubbles W9833OLpeterm, 5 Sep 2016 | Read review
“Rooms away from Hegenberger are quieter”
  • Comfortable king bed
 of 5 bubbles geotech522, 3 Sep 2016 | Read review
“A room looking out to the pool can be noisy.”
  • Spacious and comfortable
  • A bit crowded
 of 5 bubbles Sassamatt, 23 Aug 2016 | Read review
“Stay in a different hotel”
 of 5 bubbles DavidM625, 12 Aug 2016 | Read review
“Stay somewhere else - the Hampton Inn in Alameda is very nice”
 of 5 bubbles 487sarahc487, 10 Aug 2016 | Read review
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