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Imperial Inn

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Traveller (69)
Room & Suite (24)
Family and Play Areas (1)
Overview
490 W Macarthur Blvd, Oakland, CA 94609-2826 See on map
AMENITIES
Free Wifi
Free Parking
Air Conditioning
Non-Smoking Hotel
Family Rooms
Business Centre
1.5 Star accommodation
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Rooms
28 Oct.29 Oct.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (146)
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1 - 5 of 78 reviews
Reviewed 1 week ago

The location was ok. It seems that the area is being updated so I felt that it was not safe for the elderly. The staff was very nice and helpful. For our stay it was good, location was not to far to the freeways

Thank irosenbeck
Response from Brad F, Reputation Management at Imperial InnResponded 1 week ago

We appreciate your time in writing this review and are glad you found our hotel to be updated and staff was very nice and helpful. We hope you will choose to stay with us again in the near future.

Reviewed 31 August 2018 via mobile

I found this inn through booking .. I supposed was not the best but after I was here the worst experience of my life Old room Towels so old and full of spots Furniture old Bad smell I can not recommend Bed too old

Thank Raffaella R
Response from Jerre L, Reputation Management at Imperial InnResponded 2 September 2018

Thank you for your recent stay with us. I'm sorry however to hear that you did not enjoy your stay with us and that it was the worst experience of your life. Thank you for taking the time to convey these issues to me.

Reviewed 7 August 2018 via mobile

Initially had confusion over our booking which we had cancelled and been charged for. But eventually sorted. Room was spacious . Bathroom was a bit grubby and the door did not shut completely. First room we had smelt very strongly of bleach! We upgraded to...More

Thank Helen H
Response from GuestXperienceTeam, Guest Relations Manager at Imperial InnResponded 10 August 2018

Hi Helen, Thank you for your detailed feedback; we are pleased that in the main, our hotel was suitable for your needs and met your expectations, although we must apologize for the issue that you initially had with your reservation. We must also apologize for...More

Reviewed 20 April 2018

I have now written over 117 reviews of Hotels and this has to be the worst. I should have realised at check when the staff were protected by a floor to ceiling protective screen rather like a bank. There was a lot of building work...More

Thank Steve D
Response from GuestXperienceTeam, Guest Relations Manager at Imperial InnResponded 24 April 2018

We are very sorry to hear that we did not provide you with the perfect stay that you were expecting. We appreciate your very useful feedback, and we will use it to appropriately update our room facilities and several of our procedures to enhance our...More

Reviewed 4 April 2018

We were told that the place was kind of run down, and that it wasn't one of the better neighborhoods -- but we found the place freshly and cheerfully renovated inside and out, pleasant extras in each room, like iron and blow dryer, microwave, fridge,...More

Thank DrKnowze
Response from GuestXperienceTeam, Guest Relations Manager at Imperial InnResponded 13 April 2018

We are so pleased that you liked the charm of our hotel! We are always delighted to receive comments such as this, as we are very happy to have such an individual and unusual property. We are delighted that you had a great stay, and...More

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About
Hotel class
Hotel Amenities
HOTEL FEATURES
Free Parking
Free High Speed Internet (WiFi)
Air Conditioning
Microwave
Non-Smoking Hotel
Refrigerator in room
Room types
Non-Smoking Rooms
Hotel class
Room types
Non-Smoking Rooms
Number of rooms
20
Price range
USD 98 - USD 146 (Based on Average Rates for a Standard Room)
Location
United States > California > Oakland
Hotel class
Room types
Non-Smoking Rooms
Number of rooms
20
Price range
USD 98 - USD 146 (Based on Average Rates for a Standard Room)
Location
United States > California > Oakland
Photos
Traveller (69)
Room & Suite (24)
Family and Play Areas (1)
Location
Full view
73Somewhat walkable
Grade: 73 out of 100
196Restaurantswithin 0.5 km
12Attractionswithin 0.5 km
Questions & Answers
Ask a question
Bryan2370
7 March 2015|
Answer
Response from Paul N | Reviewed this property |
There's one about three blocks away. R & R Wash, 3838 West St, Oakland, CA There are all kind of tiny shops, chances are there is one even closer.
0
Votes
Room Tips
"Avoid at all cost"
988SteveD
20 Apr. 2018
Read review
"The first floor by the fountain is great..."
DrKnowze
3 Apr. 2018
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"go across the street, temescal inn looked decent from the outside"
GoesTo11
27 Nov. 2017
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"No available lift so bear in mind if mobility problems or lots of luggage!"
jessstompy
20 Jul. 2017
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