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Extended Stay America - Oakland - Emeryville

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Traveller (24)
Room & Suite (26)
Dining (1)
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Overview
  • Excellent24%
  • Very good17%
  • Average12%
  • Poor12%
  • Terrible35%
Travellers talk about
“grab and go”(6 reviews)
“longer stay”(2 reviews)
AMENITIES
Free Wifi
Free Parking
Non-Smoking Rooms
Kitchenette
Pets Allowed
Wheelchair Access
Self-Serve Laundry
2 Star Hotel
All hotel details
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Rooms
10 Jun.11 Jun.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (192)
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All reviewsgrab and gohome away from homelonger stayhotel is situatedworking orderenjoyed my staya nice place to staythe east baybart stationroom was clean and comfortablepublic transportationfree breakfastone night staytargetesaranaamc
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21 - 25 of 188 reviews
Reviewed 16 July 2017

We stayed here in June 2017 with our 2 children. The use of the kitchen in our room was useful but minimum crockery, utensils and pots were provided. The hotel is situated opposite a supermarket. The grab and go breakfast was handy but not very...More

Review collected in partnership with Extended Stay
Thank mornab228
Response from 00esa, General Manager at Extended Stay America - Oakland - EmeryvilleResponded 17 July 2017

Thanks for evaluating your stay. We are glad you liked your room with the kitchenette and our facilities were adequate to your needs. That being said, we are sorry for the inconvenience you had while here. Your feedback will be shared with the respective teams...More

Reviewed 2 July 2017

Over booked rooms and we had to stay in a room that i did not book! I tried to talk to management about the inconvenience and he did not care. Asked me what do you want us to do? When management should know what to...More

Review collected in partnership with Extended Stay
1  Thank 841kiarab
Response from 00esa, General Manager at Extended Stay America - Oakland - EmeryvilleResponded 3 July 2017

Kiara, we are terribly sorry about the issues you experienced with your reservation, and even more, so that we did not appropriately correct the situation. Your experience is not indicative of the service we train our associates to provide. We will take your comments seriously,...More

Reviewed 23 June 2017

In addition to the unprofessional staff, the dirty linen and dishes, and the graffiti in the building there are plenty of reasons to choose a different hotel. This was by far the worst hotel I've ever stayed in.More

Review collected in partnership with Extended Stay
1  Thank mrreavis
Response from 00esa, General Manager at Extended Stay America - Oakland - EmeryvilleResponded 24 June 2017

It is very disappointing to read your comments concerning your stay at our hotel. Please accept our apologies as we never mean to disappoint any of our guests in any way, and we definitely failed in this attempt. We can assure you that what you...More

Reviewed 17 June 2017

Even for an extended stay environment, it was sub par standards. Don't let the website fool you. Those pictures were taken when it was originally built. Don't stay in any of their locations, from what I have heard, they are all the same.More

Review collected in partnership with Extended Stay
Thank K7894VSthomasv
Response from 00esa, General Manager at Extended Stay America - Oakland - EmeryvilleResponded 19 June 2017

Please accept our apologies for not meeting your expectations. Although we make every effort to be perfect, sometimes we fall short. Your feedback is valuable and it will be used as a tool to improve the quality of our service and facilities. We hope you...More

Reviewed 16 June 2017

Hotel room was clean, good amenities and was quiet during the week I stayed. Borrowed some utensils which were in good working order. I was slightly miffed upon checkout when the desk clerk briefly looked up at me and then went back to his paperwork,...More

Review collected in partnership with Extended Stay
Thank jjohnson4180
Response from 00esa, General Manager at Extended Stay America - Oakland - EmeryvilleResponded 18 June 2017

Thank you for being our guest at Extended Stay America - Oakland - Emeryville and for sharing your feedback. We are glad to know you liked your room with a kitchenette and that our service and facilities were to your satisfaction. It was good to...More

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About
Amenities
Top amenities
Free Parking
Free High Speed Internet (WiFi)
Hotel Amenities
Free Parking
Self-Serve Laundry
Room amenities
Microwave
Details
Price range
USD 134 - USD 215 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms
Details
Price range
USD 134 - USD 215 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms
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Traveller (24)
Room & Suite (26)
Dining (1)
Questions & Answers
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highflyerlcl
9 September 2016|
AnswerShow all 3 answers
Response from mails4ravikumar | Reviewed this property |
You will find AC transit bus service which will connect to SF Main transbay terminal
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Room Tips
"We were in a room facing the freeway but hat didn't bother us. White noise."
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"Top floor is best, but SLOW elevator"
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"This place just needs a refresh. The floors were gross, the bathroom had burn marks from cigarettes and the..."
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"Book another hotel chain. Hyatt house, Towneplace or LaQuinta suites all better than this one."
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