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Courtyard Oakland Downtown

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Courtyard Oakland Downtown
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268 Reviews from our TripAdvisor Community

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Showing 256: English reviews
London, United Kingdom
Reviewed 6 August 2014

We had reserved a three night stay in the Courtyard; we arrived slightly early but were checked in quickly without any fuss. We had a huge room on the 2nd floor with an effective air conditioner and separate seating area with sofa and chairs. There was a filter coffee machine as well which meant that we could have coffee in...

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Helpful?
Thank ph2769
Pimmsgirl360, General Manager at Courtyard Oakland Downtown, responded to this review

Thanks for the great review. I’m glad to hear that you enjoyed breakfast at The Bistro. We strive to provide healthy, seasonal options for guests during their stay with us. In addition to the BART station near our hotel, there is a free Broadway shuttle that picks up right outside our doors. That’s a great way to get to and...

Princeton, New Jersey
Reviewed 3 August 2014

I was in Oakland for a wedding and this hotel was where the extended family stayed. The location and the hotel amenities worked out really well! It is an easy walk to the BART, Jack London Square, and a slightly longer walk to Lake Merritt, so we were able to do lots of sightseeing without needing a car. The huge,...

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Thank njpr0f
Pimmsgirl360, General Manager at Courtyard Oakland Downtown, responded to this review

Thank you for your wonderful comments. You provided some great tips for future guests! Our guests are always pleasantly surprised with the Friday farmer’s market – it’s a great place to take a walk and grab some light lunch during your stay. It sounds like you and your family had a great time in Oakland and I’m glad we could...

Idaho Falls, Idaho
Reviewed 29 July 2014

We ended up with a King and sofa bed instead of 2 queens, so I think our room was a little smaller, and with 2 adults and 2 kids, probably should have stuck with the larger... but it was otherwise great. They tried to accommodate putting us near our other friend's room. Our AC was broken and they fixed it...

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Thank E M
Pimmsgirl360, General Manager at Courtyard Oakland Downtown, responded to this review

Thank you for taking the time to share your comments. I’m glad you were able to enjoy breakfast at The Bistro. It’s important to have convenient and healthy dining options in a hotel – especially if you have a busy day planned! I hope to see you and your family again next time you’re in Oakland.

Albany, Oregon
Reviewed 24 July 2014

If you need to be near the Federal Building, this is a good location; only 3-4 blocks away. Hotel staff was friendly and super accommodating! They allowed me to check in almost 3 hours early! Walked to Lake Merritt from hotel. Not much else to do around here and staying in at night seems like a good idea.

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Helpful?
Thank Anne W
Pimmsgirl360, General Manager at Courtyard Oakland Downtown, responded to this review

Thank you for taking the time to write about your stay. I’m glad to hear that you visited Lake Merritt. It’s one of our favorite spots, a great place to walk, jog or boat. There are some other great attractions within minutes of our hotel, and a free shuttle right outside that runs 7 days a week. Let us know...

Long Beach, California
Reviewed 17 July 2014

Hotel is located in the downtown Oakland, in the mids of the China town. Bart is close by. Parking is valet off the 9th street . Large lobby with a small convenience store, cafeteria serving hot food and beverages, fitness center. About 5 min to interstate. Free wi- FI. Rooms are large with flat screen, desk. Coffee bar in the...

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Helpful?
Thank Olga P
Monika S, General Manager at Courtyard Oakland Downtown, responded to this review

Thank you for your feedback. I’m glad to hear that you found our staff friendly and helpful, and that you found our hotel clean. We know the importance of having a clean, comfortable hotel while traveling. I hope to see you again during your next trip to Oakland!

Reviewed 16 July 2014 via mobile

I am not a big fan of the Courtyard, and this one is even I little bit worse than others I have been. It's a little bit over priced and you don't get what you are paying for. The bed sheets and the bath counter were notably stained. This makes me belive the rooms are old.

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Helpful?
Thank Elena E
Monika S, General Manager at Courtyard Oakland Downtown, responded to this review

Thank you for your comments. I’m sorry to hear that your experience didn’t meet the high standards our guests have come to expect. I can assure you that this experience is not typical of our hotel and I invite you to stay with us again on your next trip to Oakland.

Washington, DC
Reviewed 10 July 2014

I really like this hotel. It's reasonable, the rooms and beds are very comfortable, the staff has always been helpful. The rooms are clean. I like the free Hi Fi and the refrigerator in the room. I have stayed here many times; it is my go-to hotel when I am in the East Bay. I just wish there was a...

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Thank JRNYWMN
Monika S, General Manager at Courtyard Oakland Downtown, responded to this review

Thank you for the review! I’m happy to hear that we’re your hotel of choice in the area. Thanks for passing along your feedback about the mirrors, I’ll be sure to pass your comments along to our team. We hope to see you again soon! Monika

Malibu, California
Reviewed 10 July 2014

Seldom any surprises with a Courtyard Marriott. Nothing special--no style or ersonality--just a standard room and property. Great location near Bart, ChinaTown and Jack London Square. 5 Expectations: Clean, Comfortable, Positive staff, Quiet and Free Wifi. I don't expect vending machines to charge $2.50 for a soda. Takes review to 3 stars. Front desk is sometimes empty and it takes...

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1Thank SanMo
Monika S, General Manager at Courtyard Oakland Downtown, responded to this review

Thank you for taking the time to review your stay. I’m glad that you found our hotel to be clean, comfortable and quiet. We strive to meet these expectations because we know the importance of having a comfortable resting place while traveling. I hope you’ll stay with us again next time you’re in Oakland!

Vancouver, Canada
Reviewed 3 July 2014

There's nothing wrong with the hotel itself; it's clean and it's located in a convenient spot. It's the staff that have caused me to give this hotel such a poor review, and because of the staff here, I will never return. I have NEVER had such a HORRIBLE experience at a hotel in my life, and I've been an annual...

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1Thank Anndi07
Monika S, General Manager at Courtyard Oakland Downtown, responded to this review

Thank you for taking the time to let us know about your stay. I’m sorry to hear you didn’t experience the high level of customer service that our guests have come to expect from us. I can assure you that your comments will be passed along to the team. Based on the information I received from the staff while trying...

US
Reviewed 17 June 2014

Normally stay in the Big Brother across the street but comp. cutting costs. Great value hotel. Has fitness center, restaurant with Starbucks coffee, free wi-fi and a print boarding pass in lobby in case you don't have the airline app on your phone. Very quiet A/C.

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3Thank family_guy82
CourtyardGM1, General Manager at Courtyard Oakland Downtown, responded to this review

Thank you for your review. You commented on all of the amenities our guests love – free WiFi, boarding pass printing station, Starbucks coffee and more! I’m glad to hear you enjoyed your stay and we hope to see you again next time you’re in Oakland. Thanks again, Monika

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
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About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
This Downtown Oakland hotel is nestled between the Old Oakland Historic District and Chinatown just one block from the BART subway to San Francisco. Get to Union Square in San Francisco in just a 12-minute ride. Guests enjoy free internet, spacious rooms, an outdoor heated pool, an onsite fitness center, and an onsite restaurant. The Courtyard Oakland Downtown is perfect for business or leisure travelers and is nearby attractions such as Jack London Square. Additional fees: Self-Parking: 40 USD Valet: 30 USD ... more   less 

Additional Information about Courtyard Oakland Downtown

Address: 988 Broadway, Oakland, CA 94607
Region: United States > California > Oakland
Price Range: $194 - $522 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Oakland Downtown 3*
Number of rooms: 162
Reservation Options:
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Also Known As:
Courtyard By Marriott Oakland Downtown Hotel Oakland
Oakland Marriott
Oakland Courtyard
Hotel Style:
#10 Business Hotel in Oakland
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Questions & Answers

Here's what travellers have asked, with answers from Courtyard Oakland Downtown staff and other travellers.
8 questions
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Koronowo, Poland
over a year ago
5 months ago
5 months ago
El Dorado Hills, California
over a year ago

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Questions? Get answers from Courtyard Oakland Downtown staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room by the parking area is quieter than by the street”
chillceb, 8 Feb 2017 | Read review
“ask for a floor not facing the road”
em_be53, 13 Nov 2016 | Read review
“It has a heated pool and all the rooms have a refrigerator.”
vhgoudeau, 1 Nov 2016 | Read review
“We were on the 5th floor outside room. No traffic noise.”
jwanderlust, 1 Nov 2016 | Read review
“Higher the better. Quite a view.”
mydognipper, 1 Nov 2016 | Read review
5 of 5