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Courtyard Oakland Downtown

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262 Reviews from our TripAdvisor Community

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Showing 251: English reviews
Newport Beach, California, United States
Level Contributor
25 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 2 weeks ago

Quick work trip, good facility all around. My only complaint and the reason I didn't give 5 stars is that in the room only coffee was offered. I had to go downstairs and pay for tea bags. So if you're a coffee drinker no big deal, but bugged me.

Thank Sara P
Bondi, Australia
Level Contributor
121 reviews
69 hotel reviews
common_n_hotel_reviews_1bd8 107 helpful votes
Reviewed 3 weeks ago

I stayed here on Business in Early November for 8 days.Location is quite convenient to downtown and Old Oakland, where there are nice restaurants and bars.. It's a bit of a walk to the Ferry Wharf at Jack London Square, although buses run up Broadway to the ferry and there's a free shuttle. 2 blocks to the BART station and... More 

Thank em_be53
Level Contributor
29 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 3 weeks ago via mobile

The courtyard in downtown is a decent hotel in a great location. The hotel is one block from the 12th street BART station. Also not far via taxi or car from the airport. The hotel itself could use an update but the rooms are spacious, well kept, and clean. Good for business travelers. The room is good size and contains... More 

Thank wins3
Los Angeles, California
2 reviews
Reviewed 4 weeks ago

I 💘 the rooms. They are very clean. The maid service is wonderful. The security service is terrific. You feel safe. The overall place is home away from home. The furniture was so modern and the colors were just right for each room. I have family there so this is the only place I stay since 2003.

Thank vhgoudeau
Level Contributor
35 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 4 weeks ago

Great hotel in downtown Oakland. Everyone was very friendly, Dakisha (front desk) and Tony (valet) especially. Room was clean, quiet and was exactly what we requested. Bistro nice touch for coffee in the morning. Will definitely go back when needed.

Thank jwanderlust
Augusta, Georgia
Level Contributor
18 reviews
5 hotel reviews
Reviewed 4 weeks ago

Do yourself a favor and drop on in. The best mattress in many a moon. The room is 'Tony' too. There is a resturant/bar around the corner and is reccomended by 'TripAdvisor'. The hotel is only blocks from AMTRACK station. Good subway to/from airport about a block away.

Thank mydognipper
San Diego, California
Level Contributor
66 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed 11 October 2016 via mobile

This hotel was in a very convenient location, just a couple blocks from the BART. We had Easy access to the Oracle & San Francisco. Berkeley is a short drive away also. We paid about $150/nt, which was very reasonable cause it was a busy weekend with a Raiders game in Oakland & Fleet Week across the bay. Our room... More 

Thank ewright2013
Gary L C, General Manager at Courtyard Oakland Downtown, responded to this review

Dear Ewright2013, Thank you for taking the time to write a review of the Courtyard Oakland Downtown. I am glad to hear that your stay, service and room accommodations were as wonderful as you expected. The local area is known as "China Town." It is very safe and the community is a fun and wonderful experience in itself. Some of... More 

Level Contributor
9 reviews
4 hotel reviews
Reviewed 4 October 2016

The staff was very courteous and helpful! I work in the hospitality management so I truly appreciate and like to recognize good service when I see it! I worked for Marriott several years ago and they always strive to provide quality service to their guests. Eugene at the front desk was on top of his game! Very personable young man!!... More 

Thank Sportsdiva1
Gary L C, General Manager at Courtyard Oakland Downtown, responded to this review

Dear Sportsdiva!- I am very pleased to hear your comments about the staff and the service they provide. They work hard to ensure that all of our guests leave satisfied. Hearing great comments such as yours always motivates the team to continue striving for excellence. I will share your words with the team at our Monthly Luncheon tomorrow. Eugene and... More 

Irvine, California
Level Contributor
80 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 3 October 2016 via mobile

I had stayed at this hotel when it first opened and thought it was quite nice. Unfortunately this time (10+ years afterward) I thought the place look very tired. I also thought the lobby was unwelcoming. I found the staff very friendly, but not at the level of service/professionalism you would expect.

1 Thank Gail F
Gary L C, General Manager at Courtyard Oakland Downtown, responded to this review

Dear Gail, I am sorry to hear that your stay was not up to your expectations. We truly strive to ensure that each guest leaves with a wonderful experience. You will be happy to know that we are beginning a re-fresh of the rooms and parts of the hotel starting in December. This will give a fresh and more updated... More 

El Dorado Hills, California
Level Contributor
77 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed 30 September 2016 via mobile

Older Courtyard property wearing a bit thin. Stained carpets, saggy furniture marks on the walls, you know the drill. Always clean like all Marriotts though. Practices surge pricing so you might pay $300 for the $150 room. Never could get the room temperature right and half the outlets don't work. Marriott, what happened to your quality standards? At breakfast, half... More 

Thank passingthrough95
Gary L C, General Manager at Courtyard Oakland Downtown, responded to this review

Dear Passingthrough95, I am sorry to hear that the hotel was not up to your expectations. We consistently receive high scores, surveys from our guests when it comes to not only service, but cleanliness as well. Although the rooms are a little older than some of the newer courtyards, the furniture is maintained and in most rooms, looks brand new.... More 

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Management photos: Courtesy of the property manager

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Room/Suite (6)
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  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
GreenPartner Learn More
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Business Centre with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
This Downtown Oakland hotel is nestled between the Old Oakland Historic District and Chinatown just one block from the BART subway to San Francisco. Get to Union Square in San Francisco in just a 12-minute ride. Guests enjoy free internet, spacious rooms, an outdoor heated pool, an onsite fitness center, and an onsite restaurant. The Courtyard Oakland Downtown is perfect for business or leisure travelers and is nearby attractions such as Jack London Square. Additional fees: Self-Parking: 40 USD Valet: 30 USD ... more   less 

Additional Information about Courtyard Oakland Downtown

Address: 988 Broadway, Oakland, CA 94607
Region: United States > California > Oakland
Price Range: $191 - $456 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Oakland Downtown 3*
Number of rooms: 162
Reservation Options:
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Also Known As:
Courtyard By Marriott Oakland Downtown Hotel Oakland
Oakland Marriott
Oakland Courtyard
Hotel Style:
#10 Business Hotel in Oakland
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Questions & Answers

Here's what travellers have asked, with answers from Courtyard Oakland Downtown staff and other travellers.
8 questions
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Koronowo, Poland
over a year ago
1 month ago
1 month ago
El Dorado Hills, California
9 months ago

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Questions? Get answers from Courtyard Oakland Downtown staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“ask for a floor not facing the road”
 of 5 bubbles em_be53, 13 Nov 2016 | Read review
“It has a heated pool and all the rooms have a refrigerator.”
 of 5 bubbles vhgoudeau, 1 Nov 2016 | Read review
“We were on the 5th floor outside room. No traffic noise.”
 of 5 bubbles jwanderlust, 1 Nov 2016 | Read review
“Higher the better. Quite a view.”
 of 5 bubbles mydognipper, 1 Nov 2016 | Read review
“Ice machines and elevators are quiet.”
 of 5 bubbles Sportsdiva1, 3 Oct 2016 | Read review
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