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Courtyard Oakland Airport

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Courtyard Oakland Airport
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273 Reviews from our TripAdvisor Community

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Showing 261: English reviews
Reviewed 19 December 2015 via mobile

Although it's close to the Oakland airport, that's about all this hotel has going for itself. Parking is extra and the lot fills up fast. Really no place nearly be get a meal. The cafe in the Courtyard is abysmal. The service is horrible. The night we arrived it took forever to get a dinner. No customer service skills. Not...

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1Thank John B
Gulf Shores, Alabama
Reviewed 8 December 2015

Stayed in a few dozen CY's....but Lobby is OK-typical fluff and puff of an older property, but the room....TIRED.... Room size is fine, but the 80's vintage "spa" tub in the room is a joke....I wouldn't get in it-nasty grout and mismatched tile. Do they rent this room by the hour? The shower has obviously has some tile work done...

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3Thank Richard S
Brookfield, Missouri
Reviewed 7 December 2015

We landed at the airport at 7:30 at night and immediately called the shuttle. It arrived within 15 minutes. The shuttle employees (2) were helpful and cheerful and answered our questions on the way to the hotel. Upon arrival at the hotel we were greeted enthusiastically. It was a quick check in and we were off to our rooms. We...

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Thank MrBull2013
Los Angeles, California
Reviewed 27 November 2015

My room was spacious, clean and comfortable and cost under $100 per night when booked on Marriott,com. The lobby Bistro had all that I needed for the evening, and it's a good thing, as there was not much around the area and I didn't relish the idea of exploring Oakland at night. When I left in the morning my instincts...

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Thank ConstanTraveler77
Cincinnati, Ohio, United States
Reviewed 17 November 2015

This hotel is near Oakland airport which was a must for me. The hotel room was very nice, clean, and spacious. It's located near several stores. The hotel staff were very friendly. I would stay here again and again.

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Thank Trina F
Rigby, Idaho
Reviewed 19 October 2015

This is a fairly typical Courtyard by Marriott property, and it's close to OAK. It's not new and the age shows in some details. I stayed there twice in recent months just prior to a flight out of Oakland. Both times the parking gate was broken. The bed was comfy and I had good stays, but there's nothing particularly special...

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1Thank ajnuff
GuestServicesMegan, Guest Relations Manager at Courtyard Oakland Airport, responded to this review

Dear Guest, Thank you for sharing your comments. We appreciate you sharing your concerns in order for us to better our guests experience with us. Thank you again for staying with us.

Los Angeles, California
Reviewed 16 October 2015

I recently stayed at the Courtyard Oakland Airport hotel in room 235, on September 24, 2015. I got bitten by bed bugs on this overnight, I woke up with small bug bites all over my body, and as the day went by they got worst, terribly swollen, and they continue to itch and grow, on Septmeber 26, I wrote a...

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3Thank Mw0582
Boise, Idaho, United States
Reviewed 1 October 2015

This hotel does not live up to the Marriott standards. It has a very worn down, cheap feel to it. Stains on the carpet in my room. BLOOD stains on the extra bedding in the closet for the hide a bed. Yuck! Empty wine and beer bottles on the roof below me. TV on elliptical in gym does not work...

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1Thank 103lisas103
Rory P, Guest Relations Manager at Courtyard Oakland Airport, responded to this review

Dear 103lisas103, Thank you for your comments. I do apologize for any inconveniences you experienced during your stay with us. Our goal is to provide first in class customer service and amenities to all of our guests and I apologize if we fell short of that. I have discussed your comments with our leadership team so that we continue to...

Meridian, Ms
Reviewed 17 September 2015 via mobile

Great customer service. The gentleman on duty at 4 am was so nice and very helpful. I chose this hotel for its proximity to the airport and their complimentary airport shuttle. The entire staff was friendly, helpful and efficient and the rooms were quiet and clean.

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1Thank MissAnnieBee
Penn Valley, California
Reviewed 15 September 2015 via mobile

Stayed quickly at this Marriott prior to an early flight to Maui. Beautiful lobby, clean room. Superior hospitality at front desk & bar area. Large workout room & pool. Five stars all the way! Would stay again. Note $8/day for secured parking.

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1Thank eastcoastgirl1976
Gustavo P, General Manager at Courtyard Oakland Airport, responded to this review

Thank you for taking time to post a review. I sincerely appreciate your business and hope you have a spectacular time on your trip to Maui.

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Restaurant
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Meeting Rooms
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Relax minutes from your flight at the newly renovated Courtyard Oakland Airport Hotel. The new state-of-the-art lobby provides greater flexibility and choices for our guests and features inviting, flexible spaces to work or relax in, free Wi-Fi throughout the lobby and easy access to the latest news and weather conditions via our GoBoard™. The highlight of our new lobby experience is The Bistro – Eat. Drink. Connect.™, which provides guests with healthy food and beverage offerings in the morning including Starbucks® coffee and evening dinner service with cocktails. Our Oakland airport hotel provides free shuttle service to the airport and to the nearby BART train station, giving you access to Berkeley, San Francisco and beyond. Here to work? Business travelers will love the large, flexible workspace, well-lit desk, and free high-speed internet access in every room. ... more   less 

Additional Information about Courtyard Oakland Airport

Address: 350 Hegenberger Rd, Oakland, CA 94621-1445
Region: United States > California > Oakland
Price Range: $166 - $378 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Oakland Airport 3*
Number of rooms: 156
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Also Known As:
Courtyard By Marriott Oakland Airport Hotel Oakland
Oakland Courtyard
Oakland Marriott
Hotel Style:
#11 Business Hotel in Oakland
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Questions & Answers

Here's what travellers have asked, with answers from Courtyard Oakland Airport staff and other travellers.
5 questions
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Bonaire
6 months ago
San Diego, California
Farmington, Utah
over a year ago

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Questions? Get answers from Courtyard Oakland Airport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't expect an upgrade.”
sandyemerson77, 10 Apr 2017 | Read review
“Our room overlooked the courtyard which was really pretty.”
Northof49, 18 Feb 2017 | Read review
“If outside noise is an issue, ask for a room facing the Courtyard”
NathanS410, 30 Jan 2017 | Read review
“Room away from the elevator.”
livemaui, 30 Dec 2016 | Read review
“Get one facing away from the airport if you have difficulty sleeping. I don't, and I was fine facing the parking lot and airport.”
MrSnyderman, 25 Dec 2016 | Read review
5 of 5