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Courtyard Oakland Airport

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Courtyard Oakland Airport
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271 Reviews from our TripAdvisor Community

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Showing 259: English reviews
Reviewed 23 November 2016

Had biz meetings at Bay Area(BA), ran over to next day, need approval from command of chain for signing up papers. Thus I missed to leave SFO using red eye to east coast. So started seek hotel for 1 night. Time was 1900, found no hotel available in near, only hotel I found was this Courtyard, never stayed before. But...

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Thank Naomi A
Reviewed 21 November 2016 via mobile

Average nothing special about this place the rate was about right for this hotel the only thing I had a problem with was I asked the hotel clerk to bring me up a microwave he said he would check and give me a call never heard from him again. As far as the room goes basic; headboards are old wood...

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Thank Sac M
Columbus, Indiana
Reviewed 13 November 2016

Arrived in Oakland around lunch time and as the hotel was on the way to a meeting thought I'd at least try to check in to leave my luggage, but not atypically the room that I was assigned (top floor on the courtyard side according to the clerk) wasn't available yet . No worries - came back around 5 pm...

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Thank interceptpubs
Tahsin B, General Manager at Courtyard Oakland Airport, responded to this review

Dear interceptpubs, I am very sorry to hear that we were not able to provide you a good night's sleep in our hotel. Unfortunately, sometimes people may inadvertently cause disturbance to others by talking loud or playing loud music at late in the night. We have a very responsive security and front desk team to take care of these type...

MOSCOW
Reviewed 3 November 2016

Rooms have been nicely updated here. Staff is extremely helpful and friendly and the location is great to the Oakland Airport. Just had a quick overnight stay and I'd say it was perfect for my needs. No Microwaves in rooms which would be nice, but there is a small refrigerator and a basic coffee maker. Property gets a lot of...

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Thank ALEX P
Singapore, Singapore
Reviewed 26 October 2016

The environment around the hotel is not the most ideal, the nearest BART station - Coliseum does not feel safe at night although the hotel has a shuttle. The hotel room itself is average. Disappointingly, the room does not have bedroom slippers. And more absurdly, it does not provide a refill of bottled waters everyday. And I was staying there...

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Thank clarafaithsim
Tahsin B, General Manager at Courtyard Oakland Airport, responded to this review

Dear clarafaithism, Please accept my apologies for someone opening your door at 7 am. You are absolutely correct, the individual should have knocked and announced himself to you before attempting to walk into your room. Unfortunately we made an error at the front desk and mistakenly checked out your reservation a day earlier than the original check out date. Again...

Reviewed 24 October 2016 via mobile

As a Marriott loyalist you'll stay here for sure but lower your expectations. The kitchen side of The Bistro was shut down so the food menu was limited which is a bad deal magnified by the absence of anything decent within walking distance. Second, it was impossible to get my room serviced even after asking and waiting in the lobby...

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Thank Doug K
Tahsin B, General Manager at Courtyard Oakland Airport, responded to this review

Dear Doug K, Please forgive us for having to limit the menu options at our Bistro. Unfortunately we have faced a situation in our kitchen that we could not have foreseen and we have had to embark on getting some urgent maintenance done. I apologize about the impact it had on your stay. There are some great restaurants around us...

Leyden, Massachusetts
Reviewed 23 October 2016 via mobile

Hotel was in disarray, with jackhammers going constantly in the kitchen, inconsistent food service, and clearly disgruntled, non-service oriented staff. I love Marriotts but cannot recommend this hotel.

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1Thank PraDisss
Tahsin B, Manager at Courtyard Oakland Airport, responded to this review

Dear pratt-mass, Please accept our sincerest apologies about the issues in the kitchen. Due to an issue that we could not have foreseen, we had to get some urgent repairs done. I definitely understand it was a big inconvenience to you as it was to us as well. Once again, please forgive us for the subpar experience and I very...

Honolulu, Hawaii
Reviewed 17 October 2016 via mobile

My flight leaving SF to Honolulu got canceled on Friday 4pm. I got rebooked but I will be arriving late for my son bday party. Only way get to Hawaii in time was to fly from Oakland airport. I find this hotel on yelp and selling point was "good for early morning flights, close to airport". Trust me this was...

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Thank Misko31
Reviewed 6 October 2016 via mobile

Room 108 facing the courtyard. Seems like a renovated older property. Nice enough room but there was a bug that was alive in my tub. CA style rates >$300 a night which is steep for the property but oh well. Blame the SalesForce convention going on in SFO. Very quiet to be about two miles from the airport. Free airport...

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Thank Peaprincess1972
Reviewed 2 October 2016 via mobile

Stayed at this property twice. First stay in August 2016 on a Tuesday night before an early morning Wednesday flight. Stay was awesome. Parking was an extra $8 but felt safe and we saw a guard doing periodic walks. Standard Courtyard with Paul Mitchell toiletries. Shower had good water pressure. Second stay in September 2016, but this time a Friday...

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Thank Kathryn M

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Shuttle Bus Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Meeting Rooms
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Relax minutes from your flight at the newly renovated Courtyard Oakland Airport Hotel. The new state-of-the-art lobby provides greater flexibility and choices for our guests and features inviting, flexible spaces to work or relax in, free Wi-Fi throughout the lobby and easy access to the latest news and weather conditions via our GoBoard™. The highlight of our new lobby experience is The Bistro – Eat. Drink. Connect.™, which provides guests with healthy food and beverage offerings in the morning including Starbucks® coffee and evening dinner service with cocktails. Our Oakland airport hotel provides free shuttle service to the airport and to the nearby BART train station, giving you access to Berkeley, San Francisco and beyond. Here to work? Business travelers will love the large, flexible workspace, well-lit desk, and free high-speed internet access in every room. ... more   less 

Additional Information about Courtyard Oakland Airport

Address: 350 Hegenberger Rd, Oakland, CA 94621-1445
Region: United States > California > Oakland
Price Range: $164 - $361 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Oakland Airport 3*
Number of rooms: 156
Reservation Options:
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Also Known As:
Courtyard By Marriott Oakland Airport Hotel Oakland
Oakland Courtyard
Oakland Marriott
Hotel Style:
#11 Business Hotel in Oakland
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Questions & Answers

Here's what travellers have asked, with answers from Courtyard Oakland Airport staff and other travellers.
5 questions
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Bonaire
5 months ago
San Diego, California
Farmington, Utah
over a year ago

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Questions? Get answers from Courtyard Oakland Airport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Our room overlooked the courtyard which was really pretty.”
 of 5 bubbles Northof49, 18 Feb 2017 | Read review
“If outside noise is an issue, ask for a room facing the Courtyard”
 of 5 bubbles NathanS410, 30 Jan 2017 | Read review
“Room away from the elevator.”
 of 5 bubbles livemaui, 30 Dec 2016 | Read review
“Get one facing away from the airport if you have difficulty sleeping. I don't, and I was fine facing the parking lot and airport.”
 of 5 bubbles MrSnyderman, 25 Dec 2016 | Read review
“Ask for a room that does not face the street”
 of 5 bubbles sarahfP296WW, 15 Dec 2016 | Read review
5 of 5