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Courtyard Novato Marin/Sonoma

209 reviews
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Traveller (34)
Room & Suite (17)
Dining (4)
Overview
  • Excellent28%
  • Very good43%
  • Average23%
  • Poor4%
  • Terrible2%
Travellers talk about
“wine country”(23 reviews)
“san francisco”(25 reviews)
“shopping center”(9 reviews)
Free Wifi
Free Parking
Pool
Non-Smoking Hotel
Restaurant
Suites
Bar/Lounge
3.0 Star Hotel
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Rooms
5 Feb.6 Feb.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (209)Write a Review
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All reviewswine countrysan franciscoshopping centerconvenient locationdouble roomhotel is locatedcomfortable hotelquiet roomminute driveenjoyed my staynorth baysanta rosafire pitnight's sleepbay areafront desk staffwould stay again
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11 - 15 of 205 reviews
Reviewed 17 August 2017

The room was fine, but one day there was no Housekeeping done. When I called the front desk about it, they said they weren't sure if they could find some one to address our need. Really? This is a huge hotel - there is always...More

Thank Jim S
Response from David B, Manager at Courtyard Novato Marin/SonomaResponded 18 August 2017

Hello Meh, Thank you for taking the time to review of our hotel. I am not sure why you didn't receive housekeeping service on the day in question. We do have a Guest Service Represented available 24 hours a day however we do not have...More

Reviewed 31 July 2017 via mobile

I enjoyed my stay here over the weekend. But the room key had many challenges. I had to go down to the lobby several times because the key didn't work--I think an electronic key may better. The bath tub can get a little slippery--a bath...More

Thank Hardrocker8888
Response from Tim H, Manager at Courtyard Novato Marin/SonomaResponded 1 August 2017

Hello and thank you for your TripAdvisor review of our hotel. We are sorry to hear that you had trouble with your guest room key. Our key system and door locks are electric, but set a magnetic code on the key. As a result we...More

Reviewed 24 July 2017 via mobile

I travel and stay in hotels every month for business and I tend to stay at Marriott properties because I know what to expect. This location was clean, comfortable and convenient but it had the worst Wi-Fi service I have ever experienced. It was terribly...More

Thank bigdaddypooh
Response from Tim H, Manager at Courtyard Novato Marin/SonomaResponded 29 July 2017

Thank you for your comments and rating. We are so happy to hear you were satisfied with your stay and found our hotel comfortable, convenient, and quiet! We apologize for the poor Wi-Fi connection you received and will be addressing this issue right away. Thank...More

Reviewed 27 June 2017

CONS: $339 per night BEFORE TAXES for a room with 2 Full beds though our reservation stated Queen or King bed(s). No complimentary breakfast. Starbucks but does not use the rewards system to earn nor redeem points. THERE IS NO IN-ROOM SAFE AND THEY COME...More

Thank michele b
Response from Tim H, Manager at Courtyard Novato Marin/SonomaResponded 29 June 2017

Hello & Thank you for your review of our hotel. We are sorry to hear that you were less than satisfied with your recent stay. Our rates are seasonal and are based on supply and demand. We know you as the customer hold the power...More

Reviewed 22 May 2017 via mobile

We just moved from Santa Cruz to Novato and stayed at the Courtyard about 1/2 make from new house waiting for furniture. Check in was smooth, room clean and nice. At late dinner at bar, young lady who cooks made the best hamburgers we had...More

Thank Travler70
Response from Tim H, Manager at Courtyard Novato Marin/SonomaResponded 3 June 2017

Thank you so much for your nice review! We are so happy you had a great experience, and are so glad our associates helped to make your stay a memorable one. Please come see us again soon!

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About
Awards & Recognition
GreenPartner
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Bar/Lounge
Restaurant
Hotel Amenities
Free Parking
Business Centre with Internet Access
Meeting Rooms
Laundry Service
Conference Facilities
Dry Cleaning
Banquet Room
Multilingual Staff
Self-Serve Laundry
Things to do
Pool
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hot Tub
Restaurant
Heated pool
Outdoor pool
Details
Price range
USD 172 - USD 304 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites, Family Rooms
Details
Price range
USD 172 - USD 304 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites, Family Rooms
Add Photo Photos
Traveller (34)
Room & Suite (17)
Dining (4)
Pool & Beach (4)
Hotel & Grounds (34)
Family and Play Areas (1)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
Leticia R
1 October 2017|
AnswerShow all 2 answers
Response from LakeTahoeMike | Reviewed this property |
Sorry I do not know. Call them.
0
Votes
rmeserve
19 February 2015|
AnswerShow all 3 answers
Response from David B | Property representative |
I am sorry we only accept service animals. The Inn Marin across the street accepts pets. I hope this helps. Thanks for contacting us.
0
Votes
Rhonda D
10 December 2014|
Answer
Response from Trh846 | Property representative |
The Marin Airporter is a dedicated charter bus service that makes 5-8 stops throughout Marin County and then ends at San Francisco Airport. The fair is typically under $30 one way. As for Muir Woods, while there isn't a... More
0
Votes
Room Tips
"Top floor. Request non-adjoining room for the quietest experience."
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"Try to stay away from train tracks and main road. Ask for such a room if the hotel has one available."
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"Close to ice machine, and away from the train."
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"Ask for rooms away from the train track"
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