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BEST WESTERN PLUS Novato Oaks Inn

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688 Reviews from our TripAdvisor Community

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Showing 662: English reviews
Novato
2 reviews
Reviewed 3 days ago NEW

We were very impressed with the room. It had a beautiful view of the hillside. This Best Western is right next door to an excellent restaurant for which you receive a 10% off coupon. Although you are very close to the freeway which is very convenient, there is no noise. We would definitely stay there again.

Review collected in partnership with Best Western

Helpful?
Thank NovatoMinerva
Novato, United States
1 review
Reviewed 6 days ago NEW

Overall we were very dissatisfied. We were put up by the back entrance so we always heard the door slam when people were in and out. Our ac/heater unit rattled non-stop, our remote to our TV wasn't working and we had to turn our refrigerator on since it was turned off. Housekeeping was extremely loud throughout the halls at 8:20am... More 

Review collected in partnership with Best Western

Helpful?
Thank juliedoreenz
HotelManager049, General Manager at BEST WESTERN PLUS Novato Oaks Inn, responded to this review

Dear Julie, Thank you for taking the time to review your recent stay with us at the Best Western Plus Novato Oaks Inn. I am so disappointed that we failed to impress you during this visit. I also want to apologize for the housekeeping staff being noisy and I understand how frustrating that would be to be awakened so early.... More 

Sacramento, California
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 1 week ago NEW

Our stay recently at the Best Western Plus Novato Oaks Inn was great. The room was the best, Best Western room we have ever had and we do stay at the Best Westerns a lot. It was a room right by the breakfast area and the swimming pool and hot tub. The view of the Mountains in Marin were beautiful... More 

Helpful?
Thank Donita R
Jessica S, Manager at BEST WESTERN PLUS Novato Oaks Inn, responded to this review

Thank you for much for the great review! We are so happy we were able to 'WOW' you on during your visit! We do have such a great location in Marin, close to all of the main attractions but still a quiet location that is easily accessible. Please come back and visit soon! More 

Miami, Florida
1 review
Reviewed 1 week ago

In our case our mattress was a old model spring, not recent. The breakfast facilities are all throw away, the eggs look like plastic, the oat meal is raw, and you put boiling water yourself in a cardboard bowl.....

Review collected in partnership with Best Western

Helpful?
Thank tomasb247
HotelManager049, General Manager at BEST WESTERN PLUS Novato Oaks Inn, responded to this review

Dear Tomas, Thank you for taking the time to review your recent stay at the Best Western Plus Novato Oaks Inn. I am disappointed to hear that you were dissatisfied with our breakfast items. I must admit that most of our guests usually comment favorably on our extensive offerings; however, I appreciate hearing your thoughts. We certainly appreciate your patronage.... More 

Seal Beach, California
1 review
Reviewed 1 week ago

Hotel very very good. They do need a night light in the bathroom. Very dark the internet is very hard to get up on a computer. The staff were very friendly and helpful. Made for a great thanksgiving experience

Review collected in partnership with Best Western

Helpful?
Thank 32royl
Jessica S, Manager at BEST WESTERN PLUS Novato Oaks Inn, responded to this review

Thank you for taking time to review us after your stay! It's great to read that our staff took great care of you. We look forward to having you back next time you are in Novato. More 

Arcata, United States
Level Contributor
17 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 4 weeks ago via mobile

Really great layout and facilities. Easy on-off 101. We were in the Bay Area for a high school soccer playoff game. After the game in the city our rear car window was broken into. Lindsey at Novato Oaks went way above and beyond in helping us get the window taped over with plastic and helped us clean up the glass.... More 

Helpful?
Thank Anthony K
Jessica S, Manager at BEST WESTERN PLUS Novato Oaks Inn, responded to this review

Thank you for the great 5 star review! I am so sorry to hear about your car but am happy to hear that Lindsay took such great care of you! Aside from the incident in the city, it sounds like your stay with us was fantastic. We hope to see you again soon! More 

Harrisburg, NC, United States
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 4 weeks ago

Hotel is very convenient to Dominican University and also not far from San Francisco (via ferry or driving). Very close to wine country and other Marin County activities and restaurants. Staff and accommodations are always excellent and the price is always reasonable. The décor and quality of service and accommodations exceed other Best Westerns we have stayed at.

Review collected in partnership with Best Western

Helpful?
Thank Erica M
Jessica S, Manager at BEST WESTERN PLUS Novato Oaks Inn, responded to this review

Thank you for the great 5 star review! As you mentioned our location is close to everything you would want to see in the North Bay and wine country! We look forward to having you back again next time you are in the area! More 

RENO, United States
1 review
Reviewed 4 weeks ago

We have stayed at this hotel for 3 years now when a PRC race is going on and each time the staff is professional and friendly and the rooms clean. They provide a nice array for breakfast and check-in and check-out is a breeze.

Review collected in partnership with Best Western

Helpful?
Thank Kendra M
Jessica S, Manager at BEST WESTERN PLUS Novato Oaks Inn, responded to this review

Wahooo 5 star review! Thank you for taking time to share your experience. We are delighted that you decided to stay with us time and time again, come back again soon. Cheers! More 

San Jose, United States
1 review
Reviewed 28 October 2016

Easy to reach from Hwy 101, with clean, large, comfortable rooms. Convenient and substantial breakfast with easy checkout. Balcony off room was comfortable for coffee in the morning. Room was quiet and bed was comfortable for deep sleep.

Review collected in partnership with Best Western

Helpful?
Thank Michelle D
Jessica S, Manager at BEST WESTERN PLUS Novato Oaks Inn, responded to this review

Thank you for the great 4 star review! Please come back and see us again soon! More 

New Jersey, USA
Level Contributor
34 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 27 October 2016

We stayed at the Novato Oaks Inn for three nights. The negatives first: not much of a view, mostly the highway or the hill right behind the hotel. Also, it's not a fancy or elegant hotel. However, the positives far outweigh the negatives. The staff is wonderful. Every person we encountered was friendly and could not have been more helpful.... More 

Helpful?
Thank bds0423
Jessica S, Manager at BEST WESTERN PLUS Novato Oaks Inn, responded to this review

Thank you for the great 4 star review! It's great to read that you loved our location, service, and amenities offered. We look forward to having you back next time you are in town. More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
GreenLeadersGold level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Breakfast
  • Meeting Rooms
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Nestled in the scenic hills of Northern Marin County, the Novato Oaks Inn is a green certified 100% non-smoking hotel. Situated halfway between the business communities of Novato and San Rafael, the Inn is ideally suited for both the leisure and corporate traveler. Our 107 spacious guest rooms and suites are the largest in Marin County and have been designed to bring you the ultimate in comfort and convenience. The award winning staff greets you in the warm and comfortable lobby with a cozy private library. Each morning you'll enjoy a free deluxe continental breakfast buffet served on the mezzanine level. ... more   less 

Additional Information about BEST WESTERN PLUS Novato Oaks Inn

Address: 215 Alameda Del Prado, Novato, CA 94949-6657
Region: United States > California > Marin County > Novato
Price Range: $180 - $284 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — BEST WESTERN PLUS Novato Oaks Inn 3*
Number of rooms: 107
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Also Known As:
Best Western Plus Novato Oaks Hotel Novato
Best Western Novato
Novato Best Western
BEST WESTERN PLUS Novato Oaks Inn Marin County, CA
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN PLUS Novato Oaks Inn staff and other travellers.
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Questions? Get answers from BEST WESTERN PLUS Novato Oaks Inn staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room with the Beautiful Mountain View. It is also the view of the freeway.”
 of 5 bubbles donitar525, 27 Nov 2016 | Read review
“Get a higher floor room for quiet.”
 of 5 bubbles bds0423, 26 Oct 2016 | Read review
“Good hotel, we were in building 4 which was nice.”
 of 5 bubbles davidlD4323VY, 19 Oct 2016 | Read review
“All rooms so far are nice”
 of 5 bubbles 566skipw, 12 Oct 2016 | Read review
“Rooms at the back are quieter and you may see wildlife.”
 of 5 bubbles SueEThurtle, 21 Sep 2016 | Read review
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