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Extended Stay America - Orange County - John Wayne Airport

216 reviews
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Traveller (29)
Room & Suite (20)
Dining (2)
Overview
  • Excellent25%
  • Very good28%
  • Average18%
  • Poor12%
  • Terrible17%
Travellers talk about
Free Wifi
Free Parking
Breakfast included
Non-Smoking Rooms
Kitchenette
Pets Allowed
Wheelchair Access
2.5 Star Hotel
All hotel details
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Rooms
5 Mar.6 Mar.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (216)Write a Review
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All reviewssmall kitchenfull size fridgejohn wayne airportirvine areahome away from homeclose to the airporteasy accesschecking inlocation is greatper nightsouthern californiafashion islanduciconvenience
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21 - 25 of 205 reviews
Reviewed 13 July 2017

The rooms were ok but the entry was so dirty. The hallways smelled really bad and so did the room. The front desk was very nice but I would never stay there again. The 5 days we were there the lobby was never cleaned. That...More

Thank Insedonaaz
Response from 00esa, General Manager at Extended Stay America - Orange County - John Wayne AirportResponded 14 July 2017

We sincerely apologize for not living up to our commitment to clean, fresh accommodations during your stay. I am working with my housekeeping team to make sure all procedures are being followed so this does not happen again. Please consider giving us another opportunity to...More

Reviewed 10 July 2017

The general manager really assisted with my needs. Although the graveyard employee incorrectly logged my cash and charged my card; the general manager helped out quick and I really appreciate that. However I do not appreciate the employee saying that I did not give him...More

Review collected in partnership with Extended Stay
Thank briaunag2017
Response from 00esa, General Manager at Extended Stay America - Orange County - John Wayne AirportResponded 11 July 2017

I am sorry for the unpleasant experience you encountered with our service and regret all the inconveniences this caused. I have discussed your concerns with the entire team and staff members involved are apologetic. I can understand your frustration and hope you will try us...More

Reviewed 8 July 2017

Affordable and decent stay. Clean hotel. Nice location. Friendly staff. Room request was granted, close to parking and low floor room. Staff are accommodating and tries to help out on a request. On the go breakfast just enough to put something on my tummy to...More

Review collected in partnership with Extended Stay
Thank Ana A
Response from 00esa, General Manager at Extended Stay America - Orange County - John Wayne AirportResponded 9 July 2017

Ana, thank you for including Extended Stay America - Orange County - John Wayne Airport in your travel plans. We are pleased to read our associates took such good care of you and that you enjoyed our facilities. Your feedback is much appreciated, and we...More

Reviewed 7 July 2017

This hotel was very clean, quiet and the rooms were spacious. Having a small kitchen is great. I picked this hotel because it is pet friendly, no matter the size. In the morning there is coffee and muffins to start your day...More

Review collected in partnership with Extended Stay
Thank Janie B
Response from 00esa, General Manager at Extended Stay America - Orange County - John Wayne AirportResponded 8 July 2017

Janie, thank you for making Extended Stay America - Orange County - John Wayne Airport a part of your travel plans. We are glad to know you were impressed with our pet-friendly hotel as well as the kitchenette in your room. It was a pleasure...More

Reviewed 6 July 2017

Stay somewhere else. This is bare bones, unclean and unwelcoming. Booked on 3rd party site and believe treated to lower standard. Spend the extra $10-20 to stay somewhere else and be treated well with the minimum amenities offered.More

Review collected in partnership with Extended Stay
Thank Jennifer J
Response from 00esa, General Manager at Extended Stay America - Orange County - John Wayne AirportResponded 6 July 2017

Jennifer, it was disappointing to read your comments concerning your stay at our hotel. Please accept our apologies, as we never mean to disappoint our guests in any way, and we definitely failed in this attempt. Let me simply say we are all committed to...More

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About
Amenities
Top amenities
Free Parking
Free High Speed Internet ( WiFi )
Breakfast included
Hotel Amenities
Free Parking
Breakfast included
Self-Serve Laundry
Room amenities
Microwave
Details
Price range
USD 107 - USD 156 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms
Details
Price range
USD 107 - USD 156 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms
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Traveller (29)
Room & Suite (20)
Dining (2)
Questions & Answers
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Marilyn N
13 June 2017|
Answer
Response from meadowac | Reviewed this property |
If you want to go down town to New Port beach it's about a 10 minute cab/uber drive:) And in the little town theres lots of great restaurants:)
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12
Room Tips
"No suggestions at this time. Do ask about the size of the closet."
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"If you don't enjoy walking ask for a room closer to the elevators."
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"Go to any other hotel"
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"Never book here. their customer service will disappoint you."
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