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All reviewssmall kitchenfull size fridgejohn wayne airportclose to the airporthome away from homemorning breakfastbusiness areastaff was friendly and helpfulfree breakfast isuc irvineroom was largeper nightdinnerwareucicleanlinessconvenience
I have stayed at multiple ESAs before and it's always a crap-shoot; you never know what you're gonna get, even at the same location.
Let me preface my review by saying I had a co-worker stay at this location months prior and had a terrible...More
Response from 00esa, Manager at Extended Stay America - Orange County - John Wayne AirportResponded 2 weeks ago
Sai, thank you for your detailed review. We’re happy to know you were pleased with your spacious room and that overall you had a pleasant stay with us. However, we’re sorry for if you were inconvenienced due to the problems you mentioned. Please be assured...More
Nutzia at the front desk made my 5 night stay the best I've had anywhere in the last 10 years. What a great employee they chose to hire. All employees should take a lesson from this intelligent gem!
Personable,knowledgeable,polite and an over all excellent choice...More
Response from 00esa, Manager at Extended Stay America - Orange County - John Wayne AirportResponded 31 May 2018
Denise, thank you for taking the time to write about your experience at Extended Stay America. We agree with your remarks that Nutzia is an awesome member of our great team. Our staff works hard to create memorable experiences for every guest. We will pass...More
I stayed here while on business in the area. It was one of the few places that had an opening for the dates I needed. Overall, it was a nice place. This hotel is really setup for people who are on extended stays, so the...More
Response from 00esa, Manager at Extended Stay America - Orange County - John Wayne AirportResponded 3 weeks ago
Thank you for choosing to stay with us. We’re happy to know you found us to be at a fair price and that our proximity to the airport was convenient for you. However, we’re sorry for the not meeting some of your expectations. Please know,...More
The service was really nice. The rooms where very big. Some with even a kitchen available for a very good price. Available light morning breakfast was included.
Very close to local airport. Large front parking lot.
Thank Giovanna B
Response from 00esa, Manager at Extended Stay America - Orange County - John Wayne AirportResponded 28 June 2018
Thank you for staying at Extended Stay America. We are glad to know you loved each and every aspect of our hotel and that you found us to be a good value. Thanks again, and we look forward to your return visit.
We recently stayed at ESA for 5 nights and are really conflicted about the stay. Service was adequate and the lobby was nice, but the room we were in just felt gross. The drawers on the small dresser felt very sticky and were difficult to...More
3 Thank Jenny W
Response from 00esa, Manager at Extended Stay America - Orange County - John Wayne AirportResponded 6 April 2018
Jenny, it was disheartening to read that we did not live up to our usual standards, and we're truly sorry your stay was less than satisfactory. We are taking appropriate steps to ensure future guests do not encounter the same issues. We hope you will...More