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Napa Valley Hotel & Suites, a 3 Palms Boutique Hotel and Resort

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Napa Valley Hotel & Suites, a 3 Palms Boutique Hotel and Resort
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258 Reviews from our TripAdvisor Community

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There are newer reviews for Napa Valley Hotel & Suites, a 3 Palms Boutique Hotel and Resort
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Showing 240: English reviews
San Luis Obispo, California
1 review
Reviewed 6 April 2012

The building and rooms appear to be in great shape, but there were several issues once we got settled. The hot water was intermittent, some of the electrical outlets didn't work, the room phone was inoperable, and there was a tube TV with only four or five functioning stations (the rest were covered in static). We also had difficulty opening... More 

Helpful?
Thank KTISAQT
Sacramento, California
Level Contributor
1 review
Reviewed 2 April 2012

Service was great. However room was shabby. TV showed only black and white pictures. No amenaties such as conditioner or body lotion. Bathroom sink had hot and cold water mixed up. Could hear people in the courtyard Elevator had wires showing and was slow. Stairs were scary and did not feel stable. Hotel was good if you are just needing... More 

Helpful?
Thank travelingirl299

Travellers are raving about these Napa hotels

San Francisco, California
1 review
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 25 February 2012

I have been to Napa several times to go to concerts at the Napa Valley Opera House. We have stayed at the Napa Valley Hotel & Suites every time. It is in excellent proximity, just a couple of blocks, to the Opera House and to the many eateries. The rooms at the hotel are very nice, the staff are so... More 

Helpful?
6 Thank MarchelleP
Clayton, California
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 8 February 2012

We have stayed at this hotel the last few years and as recent as 2 weeks ago. The location is great with walking distance to anywhere downtown shopping, bars and restaurants. They recently updated the rooms and we were happy with everything. The staff was really helpful and friendly.The last stay I left some personal items in the room and... More 

Helpful?
4 Thank Dave K
San Francisco, California
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 5 January 2012

Came here on the recommendation of a friend and was PLEASANTLY SURPRISED by how clean and up to date the room was. Garry the manager was exceptional and helped us map out our entire day of wine tasting and had a ton of useful recommendations on 'must see' places and great recommendations on where to stop and take breaks. The... More 

Helpful?
5 Thank Keith B
Los Gatos, California
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 17 December 2011

We were going to the uptown theatre and this hotel is an incredible two minute walk from there. That is the perk. The hotel is basic - no fridge, hard bed, hard pillows, and just all around basic. You can hear your neighbors talk through the paper thin walls and in the middle of the night, a man stood in... More 

Helpful?
5 Thank wonderland30
Carmel, California
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 12 December 2011

I came here for a little R&R and chose this motel because of its rates. I did read some of the negative comments and decided to take my chances in spite of them and I am so glad I did! For starters the location is simply perfect. It is right in the middle of town and therefore everything is in... More 

Helpful?
3 Thank Antje W
Lakewood, California
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 11 November 2011

We were really surprised of how nice the room was when we arrived at the hotel. The pictures of the rooms online are old and need to be updated since the rooms have been renovated very tastefully and modern looking. The bed was very comfortable. I am very picky when it comes to beds and they are usually very hard... More 

Helpful?
2 Thank Louisa H
Santa Rosa, California
Level Contributor
30 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 1 November 2011

We wanted a place to stay after a show at the Uptown Theater and since we needed to leave early the next morning, we didn't want to spend a fortune. Overall, we were quite pleased here. We checked in before 3:00 p.m. and asked to see room first since there were some negative reviews about cleanliness, etc. The first room... More 

Helpful?
3 Thank Brasseur
Daly City
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 4 October 2011

We just had a comfortable, stress-free stay with you. My reliance on a walker or scooter required special accommodations, and you provided them...more completely than other places where I have stayed. We were able to park right in front of our room, which was clean and comfortable. You were "walking" distance from a Great Italiann restaurant (recommended by your desk... More 

Helpful?
3 Thank Elizabeth C

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Multilingual Staff
Official Description (provided by the hotel)
We have just put in brand new mattresses in all rooms; they look and feel great so that would solve everyone's questions about bugs and discomfort and hardness of the bed in the room. Thank you to loyal customers who hung through it with us during our remodeling. We have respectfully viewed all comments and made the proper adjustment to correct the problems. ... more   less 

Additional Information about Napa Valley Hotel & Suites, a 3 Palms Boutique Hotel and Resort

Address: 853 Coombs St, Napa, CA 94559-2937 (Formerly Napa Valley Hotel & Suites)
Region: United States > California > Napa Valley > Napa
Price Range: $155 - $264 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Napa Valley Hotel & Suites, a 3 Palms Boutique Hotel and Resort 2*
Number of rooms: 45
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Also Known As:
Napa Valley Hotel Napa
Napa Valley Hotel And Suites
Travelodge Napa
Napa Travel Lodge
Napa Travelodge
Travel Lodge Napa
Napa Valley Hotel & Suites, a 3 Palms Boutique Hotel And Resort CA
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Questions & Answers

Here's what travellers have asked, with answers from Napa Valley Hotel & Suites, a 3 Palms Boutique Hotel and Resort staff and other travellers.
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Fairview, Texas

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Questions? Get answers from Napa Valley Hotel & Suites, a 3 Palms Boutique Hotel and Resort staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get a room on the first floor away from the pool.”
 of 5 bubbles CSS9112014, 24 Oct 2016 | Read review
“Since there are no refrigerators, I would pick a room close to the ice machine!”
 of 5 bubbles SuzyCincinnati, 2 Oct 2016 | Read review
“The parking lot is small and can get crowded. I would consider another parking option if you are driving a larger vehicle. ”
 of 5 bubbles Jon_Clayton, 16 Aug 2016 | Read review
“Top floor is best.”
 of 5 bubbles Miss_Teach1, 10 Aug 2016 | Read review
“We never heard anyone else on the third floor”
 of 5 bubbles scottr1960, 25 Jul 2016 | Read review
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