We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Napa Valley Hotel & Suites, a 3 Palms Boutique Hotel and Resort

Show Prices
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
Napa Valley Hotel & Suites, a 3 Palms Boutique Hotel and Resort
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

264 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for Napa Valley Hotel & Suites, a 3 Palms Boutique Hotel and Resort
See the most recent reviews
Showing 246: English reviews
Nelson
Reviewed 20 October 2016 via mobile

This hotel is not fancy but has everything you need- clean room, friendly staff and great location. We checked in extremely late and were greeted with a smile and lots of helpful information for our stay.

 Report
Helpful?
Thank Mountainmumma
NVHAS, Guest Relations Manager at Napa Valley Hotel & Suites, a 3 Palms Boutique Hotel and Resort, responded to this review

So happy that you enjoyed your stay with us and found our hotel and room perfect for your needs. Thank you for your review. We look forward to welcoming you again soon. Best, Hotel Management

Williamsburg, Virginia
Reviewed 18 October 2016

We had a room on the 2nd floor. It had a good shower strong and warm. The bed was comfortable and the room decorations were nice. It was much better than we had expected. The downside was there was not enough parking spaces for the number of rooms. I had read this on previous reviews and we had friends that...

 Report
Helpful?
1Thank mddawson
NVHAS, Guest Relations Manager at Napa Valley Hotel & Suites, a 3 Palms Boutique Hotel and Resort, responded to this review

Thank you for staying with us. It's good to hear that your comfortable room, convenient location and our warm service exceeded your expectations. Professional customer service and comfortable rooms with great amenities are always what we strive for and I'm so pleased to hear that we achieved our goal your visit. Thank you for your review, we hope you had...

Reviewed 12 October 2016

We had a great stay, Gary Dent was an amazing manager. He helped us plan each day, told us the best places to eat and taste wine. He was a breath of fresh air and very helpful! He really made our visit better.

 Report
Helpful?
1Thank Laci M
NVHAS, Guest Relations Manager at Napa Valley Hotel & Suites, a 3 Palms Boutique Hotel and Resort, responded to this review

Thank you for your excellent review, Laci. We are so happy to read that you loved the location, our service, and our rooms. Thank you for mentioning Gary, and noticing our team's efforts, we are very proud of our team who always go above and beyond their line of duty while taking care of our esteemed guests. We are looking...

Reviewed 12 October 2016 via mobile

The hotel is old, old elevator, very simple. Our blankets were made of synthetic fiber, like shower curtain fabric, terrible. Other than that, the room was ok, clean and organized, very good location. The people at front desk were very friendly and helpful.

 Report
Helpful?
Thank Sofia F
NVHAS, Guest Relations Manager at Napa Valley Hotel & Suites, a 3 Palms Boutique Hotel and Resort, responded to this review

Hi Sofia, we're glad that your experience with us, from room to staff, was amazing! We'll surely pass along your kind words to the rest of the team. We are pleased to see that you enjoyed our wonderful location. Thank you for your feedback. We will surely look into those items.

Seattle, Washington
Reviewed 11 October 2016 via mobile

I wasn't expecting a lot. It's your average inn. The room had a strong old carpet smell. We had to turn up the ad to air out the smell. The wall is very thin and you can hear your neighbors. I like that it is located in the heart of downtown Napa. Only a 10 min walk to riverfront.

 Report
Helpful?
Thank anniely
NVHAS, Guest Relations Manager at Napa Valley Hotel & Suites, a 3 Palms Boutique Hotel and Resort, responded to this review

Hi there, while we are glad that you had a decent stay at our hotel, we are disappointed to see that you did not have a great stay with us. We obviously did not check or air your room adequately, and I wish you had informed us of your discomfort at the time, and we would have changed your room...

Reviewed 9 October 2016 via mobile

Room smelled. Worn holes in sheet. Stains on towels, not enough parking. Manager Gary was rude. Only hotel bad hotel experience on our trip. Napa is a nice place to visit. The wine train was fun. Wine tasting was a good experience.

 Report
Helpful?
Thank Scot S
NVHAS, Guest Relations Manager at Napa Valley Hotel & Suites, a 3 Palms Boutique Hotel and Resort, responded to this review

Dear guest, thank you for sharing your concerns with us. We try very hard to make our guests stays as pleasant as possible and it is always a disappointment when we learn one of them has left with a less than first-rate experience. We wish you had mentioned this to our team, we would have switched your rooms, which should...

Cincinnati, Ohio
Reviewed 3 October 2016

The rooms are adequate and clean, the location is great for walking around Napa. The bathroom was a good size, with a tub, and clean. There are many restaurants, tasting rooms, shops, and even a Kohl's, within a 10 minute walk. The beds are really comfortable. The staff was very friendly and ready to assist. Gary at the front desk...

 Report
Helpful?
Thank SuzyCincinnati
NVHAS, Guest Relations Manager at Napa Valley Hotel & Suites, a 3 Palms Boutique Hotel and Resort, responded to this review

Dear guest, we're really happy to hear that you found us an affordable place to base yourself while visiting an event in Napa valley. I am happy to learn that you enjoyed the value and the amenities of our hotel! It is very rewarding to hear from you on this matter and we appreciate that you have acknowledged our efforts...

Zurich, Switzerland
Reviewed 26 September 2016

The Napa Valley is a convenient motel, located bang in the center of Napa. Everything (incl. great dining options) can be reached on foot. Staff was friendly, and the room was nicely appointed and of good size. All in all, it was a decent stay, but there were a couple of things I did not like: The room smelled so...

 Report
Helpful?
Thank FQTV_Switzerland
NVHAS, Guest Relations Manager at Napa Valley Hotel & Suites, a 3 Palms Boutique Hotel and Resort, responded to this review

Dear guest, thank you for staying with us and for your review. While we're glad that you liked our hotel and enjoyed its convenient location, we're disappointed to hear about the coffeemaker and pool. This is most unusual, as our service team is very thorough when it comes to preparing the room and keeping the general area very clean. We...

Reviewed 24 September 2016 via mobile

After traveling extensively for a month in California Gary at Reception was refreshing. Not only friendly, he was helpful with information about the area. The motel was nicely fitted out, clean and tidy, with everything you need for a pleasant short stay. Nicely situated close to all the restaurants near the river, this is an above average stay. Thanks to...

 Report
Helpful?
Thank Connie D
NVHAS, Guest Relations Manager at Napa Valley Hotel & Suites, a 3 Palms Boutique Hotel and Resort, responded to this review

From overall amenities to clean room to staff service it sounds like we were the perfect fit for you, Connie. Thank you so much for your review and your kind words. We'll be sure to pass along your comments to Gary and the rest of the team, and we can't wait to welcome you back again next time you visit...

Butzbach
Reviewed 16 September 2016

We enjoyed being in the center of Napa having short walking distances. Light and dryer didn't work when arriving but they were replaced quickly.Rooms were clean. Pool not very attractive. It is a nice place for a short stay.

Review collected in partnership with this hotel
 Report
Helpful?
Thank Cornelia B
NVHAS, Guest Relations Manager at Napa Valley Hotel & Suites, a 3 Palms Boutique Hotel and Resort, responded to this review

Dear Cornelia, while we are glad we were able to replace the non working amenities right away, we apologize for your convenience. But we are glad you enjoyed our convenient location. We hope you will come back to stay with us again, we are confident you will have much better experience. Thank you for your review.

65 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (38)
Viewed
Bathroom (5)
Viewed
Room/Suite (11)
Viewed
Pool/Beach Area (1)
Viewed
Hotel & Grounds (1)
Viewed
Other (20)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (27)
Viewed
Room/Suite (16)
Viewed
Bathroom (2)
Viewed
Hotel & Grounds (9)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Napa hotels
0.5 km away
Hotel Napa Valley
Hotel Napa Valley
#6 of 30 in Napa
305 reviews
1.6 km away
Hawthorn Suites by Wyndham Napa Valley
1.8 km away
Hampton Inn and Suites Napa
Show Prices
Show Prices
Show Prices
1.2 km away
BEST WESTERN PLUS Elm House Inn
5.3 km away
Ivy Hotel Napa
Ivy Hotel Napa
#24 of 30 in Napa
755 reviews
1.6 km away
RiverPointe Napa Valley Resort
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Multilingual Staff
Official Description (provided by the hotel)
Located close to everything that makes Napa Valley so special, Napa Valley Hotel & Suites is the ideal choice for business travelers and pleasure seekers alike. Featuring business-friendly amenities and a charming boutique feel, Napa Valley Hotel & Suites is within walking distance to a number of local Napa attractions, such as the Copia Center, Oxbow Market, Opera House, Napa Riverwalk, and Historic Old Town Napa. For corporate travel, for weekend getaways, or for tourist adventures, Napa Valley Hotel & Suites is simply the traveler's choice for experiencing everything that Napa Valley has to offer -- and much more. ... more   less 

Additional Information about Napa Valley Hotel & Suites, a 3 Palms Boutique Hotel and Resort

Address: 853 Coombs St, Napa, CA 94559-2937 (Formerly Napa Valley Hotel & Suites)
Region: United States > California > Napa Valley > Napa
Price Range: $140 - $378 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Napa Valley Hotel & Suites, a 3 Palms Boutique Hotel and Resort 2*
Number of rooms: 45
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Orbitz, Sabre Hospitality Solutions, Priceline and Hotels.com so you can book your Napa Valley Hotel & Suites, a 3 Palms Boutique Hotel and Resort reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Napa Valley Hotel And Suites
Napa Valley Hotel Napa
Travelodge Napa
Napa Travel Lodge
Napa Travelodge
Travel Lodge Napa
Napa Valley Hotel & Suites, a 3 Palms Boutique Hotel And Resort CA
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Napa Valley Hotel & Suites, a 3 Palms Boutique Hotel and Resort staff and other travellers.
1 question
Ask a question
Fairview, Texas

See all questions (1)

Questions? Get answers from Napa Valley Hotel & Suites, a 3 Palms Boutique Hotel and Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Avoid rooms next to the pool in summer if you want quiet. Winter - no problem.”
 of 5 bubbles TomF893, 2 Mar 2017 | Read review
“Get a room on the first floor away from the pool.”
 of 5 bubbles CSS9112014, 24 Oct 2016 | Read review
“Since there are no refrigerators, I would pick a room close to the ice machine!”
 of 5 bubbles SuzyCincinnati, 2 Oct 2016 | Read review
“The parking lot is small and can get crowded. I would consider another parking option if you are driving a larger vehicle. ”
 of 5 bubbles Jon_Clayton, 16 Aug 2016 | Read review
“Top floor is best.”
 of 5 bubbles Miss_Teach1, 10 Aug 2016 | Read review
5 of 5