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Napa Valley Hotel & Suites, a 3 Palms Boutique Hotel and Resort

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Traveller (61)
Room & Suite (72)
Pool & Beach (7)
Ratings and reviews
#27 of 29 Hotels in Napa
  • Excellent20%
  • Very good22%
  • Average27%
  • Poor14%
  • Terrible17%
Travellers talk about
“great location”(53 reviews)
“walking distance”(26 reviews)
“room was clean”(21 reviews)
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What's included
Free Wifi
Free Parking
Air Conditioning
Pool
Non-Smoking Hotel
Wheelchair Access
Free Breakfast
Restaurant
Room Service
Suites
Rooftop Bar
Fitness centre
Kitchenette
2 Star Hotel
Located close to everything that makes Napa Valley so special, Napa Valley Hotel & Suites is the ideal choice for business travelers and pleasure seekers alike. Featuring business-friendly amenities and a charming boutique feel, Napa Valley Hotel & Suites is within walking distance to a...
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Location and contact
853 Coombs St, Napa, CA 94559-2937
51.5 km to Sonoma County Airport
92 restaurants are within a 0.5 km radius
View nearby attractions and restaurants
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Rooms
29 Jul.30 Jul.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (342)
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Traveller rating
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All reviewsgreat locationwalking distanceroom was cleanuptown theatrefood and winebars and restaurantsheart of downtownfront desk clerkshort stayoxbow marketnapa riverwine countrywinerieswinery
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1 - 5 of 312 reviews
Reviewed 4 days ago via mobile

It feels as if in the US, value for money equals run down room and poor service. The Napa Valley H&S is one of them. Run down room, barely helpful staff. We reported the safe not working and the hotel staff just answered ‘that must...More

Thank G_bright0n
Reviewed 5 days ago

Overall we had a nice stay. Check in was easy and the staff very friendly. The room was clean, quiet and comfortable. The only thing that didn't work well was the toilet was very hard to flush. When we called the front desk about it...More

Review collected in partnership with this hotel
Thank Andrealbe
Reviewed 1 week ago

Great value! Prime location. We may have a smaller room but we weren’t even here much. Upon arrival we were greeted by a super helpful concierge who went over with us all the places we can get free wine tastings from downtown. We’d definitely be...More

Review collected in partnership with this hotel
Thank crawfordjon16
Reviewed 2 weeks ago

As far as the hotel experience was concerned, it was acceptable. Far from boutique in the sense that I understand the word. It was much closer to a road side motel experience than boutique. That aside, the 1-star here was earned by the gentleman on...More

Thank AuntieKaka
Response from GuestXperienceTeam, Guest Relations Manager at Napa Valley Hotel & Suites, a 3 Palms Boutique Hotel and ResortResponded 1 week ago

Whilst we appreciate your review, we are sorry that you didn't enjoy your stay with us more. We are renowned for the wonderful service that we offer, and we apologize sincerely for the fact that you experienced rude service from any member of our team....More

Reviewed 2 weeks ago

The hotel had an excellent location with free parking in downtown Napa, but it's more like a roadside motel. The carpets were stained and dirty, there were cobwebs in the corner of the ceiling, and the furniture in the room was broken. The walls had...More

Thank NeilIsntWitty
Response from GuestXperienceTeam, Guest Relations Manager at Napa Valley Hotel & Suites, a 3 Palms Boutique Hotel and ResortResponded 1 week ago

Hi Neil, We were pleased to host you at our hotel recently, thank you for choosing to stay with us. We are pleased to know that the wonderful location of our property suited your plans so well, and that you enjoyed your trip here. We...More

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About
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet (WiFi)
Hotel Amenities
Free Parking
Wheelchair Access
Non-Smoking Hotel
Room amenities
Air Conditioning
Things to do
Pool
Outdoor pool
Details
Price range
USD 123 - USD 285 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Details
Price range
USD 123 - USD 285 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
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Traveller (61)
Room & Suite (72)
Pool & Beach (7)
Questions & Answers
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T-Bird86
1 October 2016|
AnswerShow all 2 answers
Response from Pat_and_Maggie | Reviewed this property |
If you only need a clean place to sleep in a safe, convenient, and central area, this is a good place. If you're looking for a romantic or higher end place, you will be disappointed.
2
Votes
Room Tips
"Wine pick-up trip"
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"The twine drying line over the bath was broken and should be removed or fixed."
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"Don't do it!"
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"Go to the higher floors"
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