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Ivy Hotel Napa

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735 Reviews from our TripAdvisor Community

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There are newer reviews for Ivy Hotel Napa
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Showing 662: English reviews
San Jose, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 1 December 2014

We arrived on time for check in and were friendly greeted by the front desk staff. However, they knew that we had a very small child with us (6 months old) and yet they did not accommodate us in a more quite location in the building. Instead, they placed us in a corner room right above the kitchen. It was... More 

Review collected in partnership with Best Western

1 Thank Artur S
bestwesternivyhotel, General Manager at Ivy Hotel Napa, responded to this review

Dear ArturS Thank you for sharing your experience. I am truly sorry that there were some forgotten details from our team and the noise that was coming from the breakfast prep room. It seems like that you had booked a suite for your family when you were here at the hotel. The area that you mention right above the breakfast... More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 29 November 2014

The entire staff was so wonderful, especially for it being thanksgiving and having to work. Beautiful room for the price and huge! Best deal we had in Napa overall. We reserved the balcony room and it had a couch and table and gigantic balcony. We live sitting outside and enjoying our wine:)

Thank Mcallister444
Jakarta, Indonesia
1 review
Reviewed 27 November 2014

The hotel has friendly staffs, which makes the most difference to others. The room size is superb!!! though we don't really like the dimmed light and the soft bed. Overall it's still worth to go back there again.

Review collected in partnership with Best Western

Thank Yenty T
Bradenton, Florida
Level Contributor
108 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
Reviewed 26 November 2014

Stayed for seven nights during high wine tasting season. The outstanding staff was very helpful to our needs and always very pleasant in performing their duties. The breakfast was basically the same choices every day with the exceptions for weekends, omlets in lieu of scrambled eggs.

Thank TravellingORF
San Jose, CA
Level Contributor
59 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 78 helpful votes
Reviewed 23 November 2014

I found an incredible deal on Travelzoo. For $99 per night, we got a room with a king bed, free parking, free internet, and a nice buffet breakfast. Although the breakfast was nothing fancy it included hard boiled and scrambled eggs, sausage, potatoes, yogurt, fruit, toast, waffle maker, etc. Not a bad deal for $99 per night. After reading the... More 

1 Thank JimmyBubbles
Level Contributor
17 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 21 November 2014

I've been in 10 different hotels in 2 weeks. I haven't had an internet experience like this in years. Obviously incompetent IT people. I need internet for work. Other than that seemed like a nice place. Good Italian place nearby. Place seemed fine but internet ruined my day.

1 Thank MelvinWinnipegMelvin
Phoenix, Arizona
Level Contributor
52 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 21 November 2014

We picked Best Western Premier Ivy for its proximity to Napa and reasonable cost. It was also on the north end of Napa which saved a considerable amount of time going to the Napa Valley wineries and coming back at the end of the day in the usual traffic jam. It also turned out to be very well situated for... More 

Thank Dave G
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 18 November 2014

My husband and I stayed here for 5 days Aug 5th to 10/2014 for our 20th anniversary trip to Napa. everything was as expected at best western. There was a error in our final bill which I noticed when I got home, and Brian at the front desk was quick to correct the error. Thank you Brian! Staff was all... More 

1 Thank schultzfamily
New Hampshire
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 17 November 2014

we stayed for 3 nights. unfortunately we were in the room next to the exercise room- we were awaken at 6 am with the treadmill and the tv blaring! you can hear everyone in the hallway too. It needs an update on the decor- kind of old and tired. good location to travel by car- no walking.

1 Thank CMTB31
West Covina, United States
1 review
Reviewed 11 November 2014

Check that your reservation is accurate because this hotel is very inflexible. Business changes confirmed verbally need to be taken in writing or you will find you have been checked out with your belongings waiting for you at the front desk. No effort to accommodate or make local recommendations for alternative lodging. Rude staff more interested in being right than... More 

Review collected in partnership with Best Western

Thank Alicia L

148 photos of this hotel

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All Traveller Photos (144)
Room/Suite (33)
Bathroom (14)
Hotel & Grounds (16)
Pool/Beach Area (2)
Dining (17)
View from Room (4)
Other (58)

Management photos: Courtesy of the property manager

All Management Photos (4)
Room/Suite (3)
Hotel & Grounds (1)
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  • Room Service
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Free Breakfast
  • Restaurant
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Smoking rooms available
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Room Service
  • Free Parking
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
You deserve to go wine tasting in wine country, which is exactly what's in store for you around this gorgeous Napa hotel. Wineries, world-class restaurants, and hiking and cycling trails abound in this region. Your Napa hotel is close to the entire splendor of the area. Spend an afternoon touring different wineries and selecting a new favorite merlot. There are several great golf courses near the hotel, too. We're not just a great Napa hotel located near wineries. The proximity to Napa Valley world-class restaurants and local agricultural attractions is unbeatable. We're the only hotel in downtown Napa with an outdoor swimming pool and hot tub. You don't need to be at the beach to work on your tan and enjoy a refreshing dip in turquoise waters. Guests are in luck because we're the only Premier Best Western in all of California. That means extra doses of luxury, amenities and service at this Napa hotel. Our deluxe, complimentary full breakfast features waffles, breads and pastries, yogurt, cereal, hot eggs, hot breakfast meat, fresh fruits, and 100% Arabica coffee and chilled juices. The Napa Valley Wine Auction attracts travelers from around the world. This Napa hotel is within walking distance to local transportation, and has great customer service, free Wi-Fi in the rooms, and free parking. Don't miss out on the local winemaker reception hosted in the lobby every Friday. The opulent, avant-garde boutique Napa hotel provides a stunning beginning to any trip. Friendly staff members are happy to help guests plan a day's agenda. Enjoy the great outdoors in style with a bicycle ride around town. Photographers and nature lovers delight in the endless beauty of Mother Nature. A stroll around town or a hike on one of the local trails will have you right in the middle of the adventure. Your gorgeous Napa hotel is an entryway to the unique experience of downtown Napa Valley. Reserve an unforgettable stay at Ivy Hotel Napa right now! ... more   less 

Additional Information about Ivy Hotel Napa

Address: 4195 Solano Ave, Napa, CA 94558-2233 (Formerly BEST WESTERN PREMIER Ivy Hotel Napa)
Region: United States > California > Napa Valley > Napa
Price Range: $180 - $442 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Ivy Hotel Napa 3.5*
Number of rooms: 115
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Also Known As:
Chateau Hotel Napa
The Chateau Hotel
Ivy Hotel Napa Napa Valley, CA
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Questions & Answers

Here's what travellers have asked, with answers from Ivy Hotel Napa staff and other travellers.
1 question
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Questions? Get answers from Ivy Hotel Napa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stay away from room 228. NOISY”
 of 5 bubbles francopeland, 18 Nov 2016 | Read review
“Request a room that does not face the street because there is a highway right next to it.”
 of 5 bubbles Wienerfish, 9 Nov 2016 | Read review
“Avoid downstairs rooms”
 of 5 bubbles rodrigomA9068OC, 24 Oct 2016 | Read review
“Stay on the second floor (rooms 230 and higher) for less noise”
 of 5 bubbles mrpeterssports, 23 Oct 2016 | Read review
“Ask for a room that faces the pool and hot tub area.. Not much of a view from any of the other rooms.”
 of 5 bubbles Suzannesh, 3 Oct 2016 | Read review
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