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Loved our stay, room was spacious and clean, housekeeping did a great job. Special shout out to Pamela who planned our tour weeks in advance. Celebrated our anniversary/birthday they surprised us with champagne in our room! Will come back to celebrate future anniversaries.
I was blown away by this hotel. It is modern/cool/hip. It's spotless. It's outdoor space on the second floor terrace is amazing. The breakfast at the hotel is fabulous--healthy, fresh, delicious. Every single person who worked there was helpful and seemed really happy at what...More
Our room was just right, quiet, all the amenities available although the hanging space is very small, but managed to accommodate for that. Bed comfortable, and food delicious. Staff friendly, but on occasion a little lacking in attention to detail.
Scot the manager solved the...More
First time at Napa Valley Andaz is lovely hotel in great location of downtown area. Wonderful staff, Breaskfast was very good but no gym, Free parking is back of Hotel easy. Price is average. We enjoyed.
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Brilliant location in Napa Downtown. Beautiful hotel with lovely red or white wine on arrival. The staff don't wear a uniform so it is hard to work out who is working and who are tourists. We were celebrating our wedding anniversary and we received a...More
Response from Michael B, Director of Sales at Andaz NapaResponded yesterday
Congratulations on your wedding anniversary! We are so glad to hear that you enjoyed our downtown location. We have recently purchased Andaz pins in order to differentiate the staff from guests. The Mercantile Terrace is a great place to relax around the fire pit and...More
I do not know their current situation, but do know that the hotel in not in the track of the fire. They are probably impacted by guests because of the fire, but hopefully with your reservation you will be good to go.