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BEST WESTERN PLUS Tree House

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BEST WESTERN PLUS Tree House
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924 Reviews from our TripAdvisor Community

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Showing 908: English reviews
Redding, United States
Reviewed 25 April 2016

Awesome hotel, a little expensive but great Hotel. Restaurant is awesome also. Prices are average and food is great. Love the place. Perfect location next to I-5 but no noise from the Freeway. Indoor Pool is great too unless you have an alergy to chlorine, smells very strong.

Review collected in partnership with Best Western
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Helpful?
Thank Karen R
Marci W, General Manager at BEST WESTERN PLUS Tree House, responded to this review

Dear Karen ~ We are so happy you enjoyed your stay with us! I do apologize if the pool smelled like chlorine. We are very diligent to keep it within health department standards, as our guest's health and safety is of utmost importance. Thank you for your review, and we hope to see you again soon. Marci

Santa Rosa, Ca
Reviewed 25 April 2016

Very nice motel and rooms, with high ceilings , and timber decor. nice indoor pool. Lovely grounds. appreciated being able to have dog inside- first trip we stayed in a motel with ours. But sign says " Hot breakfast " and then it is not included in stay, as we have had at other Best Westerns. Cost of brekfast in...

Review collected in partnership with Best Western
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Helpful?
Thank Marcy C
Marci W, General Manager at BEST WESTERN PLUS Tree House, responded to this review

Hello Marcy C ~ Thank you very much for staying with us! We do offer a nice NEW breakfast menu in our Tree House Restaurant. So glad you were able to travel with your dog and enjoy Mount Shasta. We look forward to welcoming you back. Safe Travels, Marci Wenstad

Saint Helens, Oregon
Reviewed 23 April 2016

The girl at check in only offered to show me the menu for a response to the question about the lack of free breakfast. I stay exclusively at BW, this was by far the worst case of feeling cheated of my money. In Coeur d'Alene you can get a huge room, in a resort town, with a free breakfast AND...

Review collected in partnership with Best Western
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Helpful?
Thank Matthew M
Marci W, General Manager at BEST WESTERN PLUS Tree House, responded to this review

Dear Matthew, We thank you for your comments and feedback so we can improve our property and service for all future guests staying with us. Because our Best Western has the privilege of having a full service restaurant on site, we are able to offer a full breakfast menu rather than just a continental breakfast. Our rates are adjusted accordingly,...

Washington
Reviewed 21 April 2016

We absolutely loved this hotel. It was our last stop/hotel before heading home after a long drive through the Redwoods to San Fran then back home to Washington. We were beside ourselves for days, even talking about it now - the hotel was just so incredible. We were pretty worn out by the time we hit this place. This area...

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Thank MrMrsO1992
San Rafael, CA, United States
Reviewed 20 April 2016

I'm a bit biased as I love Mt. Shasta...it is one of my favorite places to visit and the Best Western Plus Tree House Inn makes it even better. I have friends and family in Oregon and Washington and try to stay at the Tree House every time I head north to visit them. The indoor pool and jacuzzi, along...

Review collected in partnership with Best Western
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Helpful?
Thank John W
Marci W, General Manager at BEST WESTERN PLUS Tree House, responded to this review

Dear John W ~ Thank you for your (biased) review! We love it here too (also a bit biased). We appreciate your recommending us, and hope you will come back soon and try our NEW breakfast menu (no more free buffet), with eggs benedict, french toast, omelets, pancakes (even better than the buffet). We look forward to your return. Safe...

Tacoma, United States
Reviewed 20 April 2016

Stayed at the Best Western Tree House because they are pet friendly. They charge $20 bucks and we had our Siberian Huskies with us. We only were able to stay one night but the room was beautiful. The quality of the beds were great, they weren't sunken in. The room was beautiful and so was the rest of the place....

Review collected in partnership with Best Western
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Helpful?
Thank Joseph G
Marci W, General Manager at BEST WESTERN PLUS Tree House, responded to this review

Greetings Joseph ~ Your comments and feedback are much appreciated. It is our guest's comfort and satisfaction that is our #1 priority! We look forward to welcoming you back soon. Regards, Marci Wenstad

Coeur D Alene
Reviewed 18 April 2016

Love this Best Western. Great New York strip steaks in dining room. Comfortable beds. Pool, etc. If you like to sleep with an open window, ask for a second floor room, especially one with a view of Mt. Shasta (if it is clear). First floor room windows are screwed shut for safety from burgers! They offer plug-ins for electric cars....

Review collected in partnership with Best Western
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Helpful?
Thank cdafloathouse
Marci W, General Manager at BEST WESTERN PLUS Tree House, responded to this review

Thank you for your kind review. We are very happy to hear you enjoyed your stay. I am very sorry you were told that our windows are screwed shut, as this is not the case. All of our windows open from the inside, with safety latches. We do not have any problems with burglars, I am pleased to report. We...

Las Vegas, Nevada
Reviewed 16 April 2016

This property is conveniently located near I-5. Room was okay and had updated linens. If you are on the second floor, there is no elevator and you need to carry your luggage up a flight of steps. Restaurant was being renovated so I can't comment on it since there was a limited dinner menu and limited free breakfast choices. All...

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Helpful?
Thank PNWtraveler1
Marci W, General Manager at BEST WESTERN PLUS Tree House, responded to this review

Dear PNWtraveler ~ Thank you for your feedback. We appreciate your patience and understanding while our kitchen was being remodeled. Fortunately, this project is complete, and we are up and running with our full lunch and dinner menu, and very excited to introduce our NEW breakfast menu served 7am-10am daily. Our property does have a few rooms upstairs, with no...

Alameda, California
Reviewed 15 April 2016

Our second floor room was spacious with vaulted ceilings and had a nice view of Mount Shasta from the window. The room had a strong Aqua Velva smell on entry, but after getting used to that, it was comfortable. Breakfast was standard.

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Helpful?
Thank PAUL B
Marci W, General Manager at BEST WESTERN PLUS Tree House, responded to this review

Greetings Paul ~ Thank you for telling us about your stay. Please accept our apologies for the odor in your room, as all rooms should have no odor when entering. Your comments and feedback are what helps make us better for our next arriving guests. Thankfully, Marci Wenstad

Lakewood, United States
Reviewed 11 April 2016

Awesome Hotel! Would do it again! Free Breakfast selections need work, though :-) We stayed in the redwood room and were very comfortable! Next time we travel through the area from southern California, we will skip the Redding hotels and stay and the Tree House! Thanks.

Review collected in partnership with Best Western
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Helpful?
Thank Erik W
Marci W, General Manager at BEST WESTERN PLUS Tree House, responded to this review

Dear Erik ~ Thank you for your review! Due to a remodel of our kitchen, we are offering a limited breakfast, but hope you will come back and try our NEW Breakfast menu. We look forward to your next stay with us. Marci

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Amenities

Highlights
  • Pool
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Free Parking
  • Fitness Centre with Gym / Workout Room
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Free Parking
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Self-Serve Laundry
Official Description (provided by the hotel)
The BEST WESTERN PLUS Tree House is nestled at the gateway to Mt. Shasta, welcoming guests to this spectacular mountain resort area, which is surrounded by natural beauty, plenty of recreational activities and a stunning view of Mt. Shasta. The 14,161 foot face of Mt. Shasta does impress, as will the Shasta Trinity National Forest it is set in. We are located in northern California, one hour north of Redding and one hour south of the Oregon border. It is within an easy drive of San Francisco, Sacramento and Portland for a weekend getaway or vacation in any season. Come visit beautiful Mt. Shasta and book your room with us today.We have two restaurants to serve you, The Tree House Restaurant and Cooper's Bar & Grill, both open 7 days a week, offering Breakfast, Lunch & Dinner. ... more   less 

Additional Information about BEST WESTERN PLUS Tree House

Address: 111 Morgan Way, I-5 and Lake Street, Mount Shasta, CA 96067-2557
Region: United States > California > Mount Shasta
Price Range: $176 - $292 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN PLUS Tree House 2.5*
Number of rooms: 98
Reservation Options:
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Also Known As:
Best Western Plus Tree House Hotel Mount Shasta
Best Western Tree Hotel
Best Western Mount Shasta
Mount Shasta Best Western
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN PLUS Tree House staff and other travellers.
3 questions
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Dublin, Ireland
Oakland, California
7 months ago

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Questions? Get answers from BEST WESTERN PLUS Tree House staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Either first or second floor on the mountain side for a view”
al7jj, 23 Apr 2017 | Read review
“Ask for a room with a view of Mt. Shasta”
MynBill, 3 Apr 2017 | Read review
“Go somewhere else”
bendwriter, 16 Mar 2017 | Read review
“get an inside room with private patio/deck facing the center garden”
judithschmitt, 14 Jan 2017 | Read review
“West side rooms have views of Mt. Shasta, but also face the operating railroad line that passes through town.”
Marintraveller, 15 Nov 2016 | Read review
5 of 5