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BEST WESTERN PLUS Tree House

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BEST WESTERN PLUS Tree House
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900 Reviews from our TripAdvisor Community

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Showing 886: English reviews
Fair Oaks, Ca
Reviewed 10 April 2016

We have stayed here many, many times over the years and have always enjoyed our stays. We have no complaints with the staff or the rooms. But this visit we were very disappointed with the food service. Breakfast has always been included in the room rate and it has always included a variety of hot and cold options. We were...

Review collected in partnership with Best Western
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Helpful?
Thank FOmama
Marci W, General Manager at BEST WESTERN PLUS Tree House, responded to this review

Dear FOmama ~ Thank you for commenting about your stay. Please accept our sincere apologies for the limited breakfast during our kitchen remodel. Rather than closing entirely during this transition, we are doing the best we can to be able to offer something to our valued guest's. We appreciate your patience and understand that we are improving so we can...

New York
Reviewed 9 April 2016

Bad. The restaurant was closed therefore no hot breakfast was served, slightly disappointing since it was included. Good. Clean room, nice pool and hot tub setup. Quiet evening. Compared to what we saw in the area, this place was the best choice.

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Helpful?
Thank scorro1
Marci W, General Manager at BEST WESTERN PLUS Tree House, responded to this review

We sincerely apologize for the inconvenience of having to close our restaurant due to a kitchen remodel. Please come back and try out our NEW breakfast menu. Kindly, Marci

Brush Prairie
Reviewed 8 April 2016

This motel had the worst Breakfast Buffet of any Best Western that we have been at. The only protein was cold hard boiled eggs. The only fruit was canned pineapple. The only cereal was raisin bran. There is a restaurant close, but you would need to get the room at a much lower price to make it a value.

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Helpful?
Thank Daniel L
Marci W, General Manager at BEST WESTERN PLUS Tree House, responded to this review

Hello Daniel ~ Your patience and understanding with us during our kitchen remodel is much appreciated. We are improving our equipment so we may be able to offer a better experience to all our future guests. Please come back and try our NEW Breakfast menu I am sure you will enjoy! Regards, Marci

Redmond, Washington
Reviewed 7 April 2016 via mobile

We stopped at this Best Western on our road trip up northern CA and Oregon. This is a specially convenient place to stop and the hotel has very clean rooms, a great ambience with all the wood structure and is well positioned. The view of Mount Shasta is great and with the access to trails around the lake and others...

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Thank Felix F
Concord, United States
Reviewed 5 April 2016

We always stay here when we come to Shasta. I have never had a bad experience. This stay was even better, our room got up graded and everything was just great. I recommend this hotel for pleasure or business, family or single you will have a great time.

Review collected in partnership with Best Western
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Thank Jorge C
Pjhilomath, United States
Reviewed 1 April 2016

My stay at the Best Western Plus Tree House in Mt Shasta was very good. The room was clean, the restaurant had very good food, and the complimentary breakfast was very good. If I had any downside it would be that the heater/air conditioner was a bit noisy at night.

Review collected in partnership with Best Western
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Helpful?
Thank Cary S
Marci W, General Manager at BEST WESTERN PLUS Tree House, responded to this review

Dear Cary S ~ Thank you for your comments, and we do apologize about the heater. We are working to get that corrected right away. We appreciate your business, and hope to welcome you back again soon. Regards, Marci Wenstad PS - We are excited to announce we will be offering a NEW Plated Breakfast menu instead of the buffet...

Sacramento, United States
Reviewed 1 April 2016

Great place to stay. Great food (Breakfast/ Dinner) and scenery of Mt Shasta. The room was located both outside and inside access, which made it easy to get to their restaurant. It seemed like a country log cabin. Parking was very easy, due to wrap around access. Check out was very easy.

Review collected in partnership with Best Western
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Helpful?
Thank Loren A
Marci W, General Manager at BEST WESTERN PLUS Tree House, responded to this review

Hello Loren A ~ We appreciate your comments regarding your stay with us and hope to welcome you back again soon. Note: Later this month we are happy to introduce our NEW Plated Breakfast menu rather than a breakfast buffet. Served in our Tree House Restaurant 7am to 10am. Kindly, Marci Wenstad

Wilsonville, Oregon
Reviewed 31 March 2016

Staff was pleasant and accommodating. We were traveling with 2 older kids and wanted a little extra "space" so they gave us the Cedar Suite #331. We also had #332 which was adjoining and that gave us all privacy and our own beds. The Cedar Suite has 2 bedrooms each with King bedding. It also has an updated kitchen with...

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Helpful?
Thank Corina B
Marci W, General Manager at BEST WESTERN PLUS Tree House, responded to this review

Dear Corina ~ Thank you for your kind review. I am happy to hear you were able to enjoy our newly renovated Cedar Suite. We can't wait to welcome you back. Safe Travels, Marci Wenstad, GM

Bend, Oregon
Reviewed 29 March 2016

We stayed at this hotel based on the great reviews, but unfortunately we found it to be old, dated, way too expensive, a crowded, noisy motel next to the highway, the food at the restaurant is poor. Swimming pool was great, best part of our stay.

Review collected in partnership with Best Western
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Helpful?
Thank LoriLyn72
Marci W, General Manager at BEST WESTERN PLUS Tree House, responded to this review

Dear Lorilyn ~ I am very sorry you did not find our hotel to your satisfaction. Feel free to contact me and let me know what we could have done to make your stay exceptional. It is our guest's comments and feedback that enable us to improve and be the best we can be. Kindly, Marci Wenstad, GM

Grass Valley, California
Reviewed 28 March 2016

Awesome view and very comfortable and updated 2 bedroom room with beautiful kitchen. Breakfast was ample and average with the usual items and it is served in a huge room with a beautiful view of Mount Shasta. I am anxious for a return trip!

Review collected in partnership with Best Western
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Helpful?
Thank Sally-Wildflower
Marci W, General Manager at BEST WESTERN PLUS Tree House, responded to this review

Greetings Sally-Wildflower ~ Thank you for taking the time to review our hotel. We are so happy you enjoyed your stay and are equally anxious to have you back! Kind Regards, Marci Wenstad, GM

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Bar/Lounge
  • Free Parking
  • Fitness Centre with Gym / Workout Room
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Free Parking
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Self-Serve Laundry
Official Description (provided by the hotel)
The BEST WESTERN PLUS Tree House is nestled at the gateway to Mt. Shasta, welcoming guests to this spectacular mountain resort area, which is surrounded by natural beauty, plenty of recreational activities and a stunning view of Mt. Shasta. The 14,161 foot face of Mt. Shasta does impress, as will the Shasta Trinity National Forest it is set in. We are located in northern California, one hour north of Redding and one hour south of the Oregon border. It is within an easy drive of San Francisco, Sacramento and Portland for a weekend getaway or vacation in any season. Come visit beautiful Mt. Shasta and book your room with us today.We have two restaurants to serve you, The Tree House Restaurant and Cooper's Bar & Grill, both open 7 days a week, offering Breakfast, Lunch & Dinner. ... more   less 

Additional Information about BEST WESTERN PLUS Tree House

Address: 111 Morgan Way, I-5 and Lake Street, Mount Shasta, CA 96067-2557
Region: United States > California > Mount Shasta
Price Range: $163 - $273 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN PLUS Tree House 2.5*
Number of rooms: 98
Reservation Options:
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Also Known As:
Best Western Plus Tree House Hotel Mount Shasta
Best Western Tree Hotel
Best Western Mount Shasta
Mount Shasta Best Western
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN PLUS Tree House staff and other travellers.
3 questions
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Dublin, Ireland
Oakland, California
6 months ago

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Questions? Get answers from BEST WESTERN PLUS Tree House staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Go somewhere else”
 of 5 bubbles bendwriter, 16 Mar 2017 | Read review
“get an inside room with private patio/deck facing the center garden”
 of 5 bubbles judithschmitt, 14 Jan 2017 | Read review
“West side rooms have views of Mt. Shasta, but also face the operating railroad line that passes through town.”
 of 5 bubbles Marintraveller, 15 Nov 2016 | Read review
“Big Rigs often park along the frontage road - if they leave their engines on all night, you will likely hear them all night”
 of 5 bubbles hellohappyhello, 4 Oct 2016 | Read review
“Rooms on the north side, on ground floor are very quite and peaceful.”
 of 5 bubbles Hemlata12, 30 Sep 2016 | Read review
5 of 5